5/5
GoogleLooking to sell in-laws house due to being in care, Tom from Miles & Barr was very helpful and sympathetic to our situation. Will definitely use them again in the future.
Trusted Agent profile · Ashford
Verified
Miles and Barr reviews in Ashford
★★★★★
970 reviews across 2 platforms
1 Kings Parade, High Street, Ashford, TN24 8TA
Part of Miles, see every office.
Miles's office in Ashford, at 1 Kings Parade, is rated 4.5 out of 5 across 970 reviews on two platforms, including 148 Google reviews rated 4.7.
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Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Google1/5
TrustpilotDisappointing Experience - Not Recommended for Landlords
I strongly advise against using Miles & Barr. As a landlord, my experience has been extremely disappointing. The communication regarding my tenant's arrears was sorely lacking, and I only received the necessary information after persistently pursuing the matter myself.Furthermore, their email correspondence has been consistently unprofessional and discourteous. The overall attitude displayed by the company gives the impression that they have no genuine concern for their clients' businesses. I would recommend seeking alternative property management services to avoid such a frustrating and unsatisfactory experience.
5/5
TrustpilotMiles and Barr
I found Miles and Barr - both the office and the progressor - very helpful throughout what turned out to be a lengthy, difficult and, at times, quite stressful process. At all times, I was kept well informed by all the Miles and Barr staff I dealt with, including those at another branch. I would certainly recommend Miles and Barr to anyone planning to buy and/or sell their home
5/5
TrustpilotAn absolute pleasure to do business…
An absolute pleasure to do business with. Louise Daly was exceptional. But in fairness I can’t remember everyone’s name. But all the staff were kind, patient and helpful. I would recommend Miles & Barr to anyone buying, selling or renting. Simply excellent.
5/5
TrustpilotAnia - Miles & Barr
I would like to take this opportunity to thank Ania for her dedication in assisting me to find a property to rent.From the very beginning her communication was outstanding, and was extremely helpful through the whole process.Ania is credit to Miles & Barr.
5/5
Trustpilotwe are in the process of moving now and…
we are in the process of moving now and Debbie Mead and the team have been brilliant kept us informed helped out when we was a bit confused on certain things and chased solicitors up when we was concerned top notch .Mark Knight Westbrook
5/5
TrustpilotAnna was absolutely fantastic in…
Anna was absolutely fantastic in getting our viewings sorted, she enabled us to view several properties and had all the information we needed. Not only that, Anna made herself available for a second viewing to enable us to measure up for furniture etc.
5/5
TrustpilotMany thanks to Vicky Marshall
Vicky and her team were fantastic in keeping everyone in our chain in line and us updated. Regular updates at sensible intervals were really handy and Vicky would go out of her way to make requests on our behalf.
4/5
TrustpilotEmily kept me informed all the way…
Emily kept me informed all the way through my purchase without me having to chase her.
5/5
TrustpilotMax was on time actually he was…
Max was on time actually he was early.Answered all the questions asked .he was polite and kind in showing me the security and safety of the flat ,which made me want to live at 34 A Perkins avenue
5/5
TrustpilotCould not praise or recommend Miles &…
Could not praise or recommend Miles & Barr enough! We were first time buyers and everyone we dealt with was so friendly, helpful and patient!! Fabulous throughout and after.Big special thank you to Lucy Clifton, Dan Curry, Joe Ainley and Shelley Webster!
5/5
GoogleExcellent service provided by Owen Davis.
1/5
TrustpilotDreadful company to deal with…
Thank goodness I never have to deal with this Estate Agent ever again. Such bad service from staff. Totally unreasonable requirements to even be put forward for a rental application.
Agent replied · 26 July 2024
Good Afternoon, we are sorry to hear that your experience with us in your attempt to apply for a rental property perhaps didn't meet your expectations. If you could please email lisacook@milesandbarr.co.uk with some more information and contact details so we can identify you, we can look into this for you. Thank you for your time in leaving us a review
1/5
TrustpilotRang to view property and found Hannah…
Rang to view property and found Hannah to be extremely rude and have a terrible attitude. It seems basic manners are to much to hope for, what a terrible representation Hannah is for this estate agent, perhaps she is in the wrong job.
5/5
TrustpilotA Professional, Honest and Efficient Company
This company is extremely professional, the trustworthiness, friendliness, honesty and efficiency are an integral part of their business... they really do care!
5/5
TrustpilotI cannot thank Kerrie Brunger and…
I cannot thank Kerrie Brunger and Natalie Heard and Miles and Barr lettings for all the amazing help they have given myself and my family in finding us a lovely house to rent, Thank you all so very much xxxx
5/5
TrustpilotJake was very friendly and…
Jake was very friendly and approachable, with all the relevant information to hand. He seemed very down to earth and genuine, which isn't necessarily the case with all estate agents!
1/5
TrustpilotWorst agent Ive ever used
Shocking agent. They illegal let a workman into my property while I was away who made a mess, started work without my permission, and worst of all: stole some of my stuff. They are refusing to help. All I got was a "were sorry we didn't tell you someone was coming round" email. Now they are trying to withhold my deposit. Absolute crooks.
5/5
TrustpilotOur Moving Process started in May 2023…
Our Moving Process started in May 2023 and have finally just Exchanged January 2024 due to one reason or another along the chain, however throughout the whole process Lisa Cook the Sales Progressor couldn’t of done more to ensure things ran smoothly…She had such a calm and professional manner and although I may NEVER move again I would definitely recommend her to others !!!!!
2/5
GoogleI had a really bad experience during the negotiation process - as a first time buyer I felt pressured and uncomfortable. I was lied to by the agent (Joe Bull) . He was very rude and I even caught him in a lie regarding the seller (and how …
5/5
TrustpilotThank you Milles&Barrs for your support…
Thank you Milles&Barrs for your support and help in getting a new house for rent.Especially Sophie you have provided the right properties for us you did a great job, thank you so much.
5/5
TrustpilotThank you to Brad and Ali from cliftonville Miles & Barr
Great experience with cliftonville Miles & Barr. A special mention to Brad and Ali for being so helpful. Would definitely recommend to others. Thanks for your help
5/5
TrustpilotThank you miles and barr for your assistance
Thank you miles and barr for your assistance in securing accommodation for me special mention to Sophie Collins for assisting me and l hope l will work again with you guys in the future
5/5
TrustpilotMiles and Barr Amy Whiffin renting
Very helpful experience with miles and barr, all queries answered quickly and never more than a couple hours to speak to someone, Amy Whiffin was incredibly helpful and I highly recommend her for future renting options
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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