Every review we hold for the Ashbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll staff at Bagshaws, Ashbourne were friendly, helpful and efficient, particularly Helen who excelled herself in every respect by going above and beyond the call of duty. Her friendly and efficient approach together with her knowledge make her an asset to Bagshaws.
Linda · 13 September 2025
Agent replied · 12 November 2025
Thank you, thank you for your kind words! We are thrilled to hear that our team at Bagshaws, Ashbourne provided exceptional service, especially Helen. We are lucky to have her on our team, and we will make sure to pass along your praise to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom start to finish the personal attention received was brilliant. In selling our house we were guided carefully in establishing a marketing strategy first with assessing it's value, creating sales details and agreeing an advertising plan. At no time did staff under the guidance of their manager deviate from a personal service. Finally we were successful in selling through careful negotiating resulting in a satisfactory outcome to both parties. Many thanks.
David · 16 February 2026
Agent replied · 16 April 2026
Thank you for your glowing review! We are thrilled to hear that our team provided you with top-notch personal attention during the selling process. Our priority is always to ensure our clients are satisfied with the outcome. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEthan the in house mortgage advisor was brilliant. He helped us buy our first home seamlessly, answering any and every question we had with confidence. Thank you Ethan!
Anne · 16 December 2025
Agent replied · 16 April 2026
"Thank you for the wonderful review! We are so happy that Ethan was able to provide you with excellent service and assist you in buying your first home with ease. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJust completed on a purchase through Bagshaws Ashbourne office. It was a painless experience, due largely to the efforts of Courtney and Helen. Always helpful, and professional, eager to help in any way, and very knowledgeable, thankyou very much, I would have no hesitation in recommending Bagshaws Ashbourne, and they will be my first call the next time I need an estate agents services. Thanks again.
Joe · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words and for choosing Bagshaws Ashbourne for your purchase! We are thrilled to hear that Courtney and Helen were able to provide you with a painless and professional experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJon was really knowledgeable and made sure we were getting the best rate.
Rob · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are so happy to hear that Jon's knowledge and expertise helped you secure the best rate. We strive to provide excellent service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWhile we didn't sell the house through Bagshaws Residential, Helen and the team went above and beyond to help us. Helen is a credit to Ashbourne, not just Bagshaws Residential!
Liz · 13 October 2025
Agent replied · 12 November 2025
Thank you for your kind words! Our team at Bagshaws Residential strives to provide top-notch service to all of our clients. We're so glad that Helen's efforts were recognized and we hope to have the opportunity to work with you in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe were originally buying and selling via Bagshaws , but after a long process with a particularly tricky Vender our house purchase eventually fell through , Helen helped us retain our buyer and we luckily found a house which we preferred. Everyone was extremely helpful and they were all delighted that we found a house we love.
Ben · 13 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are so happy we could assist you in finding a new home. Our team at Bagshaws is dedicated to providing excellent service and helping our clients achieve their dreams. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe've enjoyed working with Bagshaws in the past. Having sold very quickly the major benefit this time around came from the extra help they provided while the deal was successfully completed. We'd like to thank Helen Ellis in particular for all her great support.
Richard · 27 March 2024
Agent replied · 17 June 2024
Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care
★★★★★ 1/5
GoogleWould like to give zero
Helen manager at Ashbourne branch , lied to my face , offered a purchaser who was not proceed able and breached my confidentiality.
On going legal complaint
Lulu · 16 March 2026
Agent replied · 16 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had a great experience selling our house with Bagshaws. Helen in particular was fantastic, she had found buyers within a week of it going on the market and helped move the process along as quickly as possible. Would definitely recommend. Thanks.
Ellie · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience selling your house with Bagshaws. Our team, especially Helen, is dedicated to making the process as smooth and efficient as possible. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently sold and purchased a house through Bagshaws Ashbourne. Helen Ellis assisted me on both transactions. There was a long delay due to a legal problem that took months to resolve. Helen was brilliant!! With her excellent …
Maureen · 16 April 2025
★★★★★ 5/5
GoogleFantastic Customer Service from all the team at Bagshaws Ashbourne,
I would like to Thank Mark Bramall and Helen & Anthony for all their work they have done in helping me sell my Bungalow.
💯 dedication from start to finish , made everything so easy and great communication in all matters from everyone.
I would recommend anyone to use these people on selling / buying property very professional in every way.
Thank you all.
Sue · 18 June 2023
★★★★★ 5/5
GoogleOur house sale was far from simple, and at times it seemed like it would all fall through! But from start to finish Helen Ellis was a star, she went above and beyond at every stage. Helen was easy to get hold of, made sensible recommendations, and was such a driving force in getting the job done for us.
Amy · 27 March 2024
★★★★★ 5/5
GoogleAlison was very helpful and friendly from the first time I called to find out about the area. She suggested I got a quote for the sale of my house from their sister co. Local to where I lived. This helped as they could liaise easily with each other. She always dealt with any queries i had and helped make the process of the move less stressful which really helped.PositiveResponsiveness
Chris · 18 June 2021
★★★★★ 5/5
GoogleHighly recommended for all your Estate Agent needs. Bagshaws Residential Ashbourne could not have been more helpful as we purchased a property from their vendor. From start to finish, they were excellent, particularly Helen who went above …
Christopher · 16 April 2024
★★★★★ 5/5
GoogleWe found Helen very helpful when we were purchasing a property. Nothing was too much trouble and her communication was great when letting us know how things were going with the purchase.
Vulcan · 27 March 2024
Agent replied · 17 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleMark was really helpful, no hard sell or pressure just supportive encouraging help. Would recommend Bagshaws.
Victoria · 18 June 2020
Agent replied · 17 June 2024
Hello Victoria, thank you for the lovely recommendation and we're thrilled that Mark and the team here at Ashbourne could help!
★★★★★ 5/5
GoogleVery pleasant staff to work with at the Ashbourne office. Able to help with all aspects of the sale of our property including being able to accept a reasonable offer.
Stephen · 27 March 2024
Agent replied · 17 June 2024
Many thanks for your marvellous 5* review . Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat mortgage advice, found me a great rate and saved me money
Helen · 27 March 2024
Agent replied · 17 June 2024
Hello Helen! Thank you for taking the time to leave your 5* review about our local team, it is much appreciated. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleHelen Ellis at Bagshawes Residential did a fantastic job in all respects. From: bringing in viewings, advertising, returning calls, offering level headed informed advice and protecting my best interests.
Faith · 28 September 2024
★★★★★ 5/5
GoogleWe first met Helen when she showed us around a property which sadly was not quite right for us. She took the time to understand our needs and aspirations and was helpful and pro-active though out our search. She went above and beyond what most estate agents do in our experience.
Susan · 18 June 2023
★★★★★ 5/5
GoogleWe first met Helen when she showed us around a property which sadly was not quite right for us. She took the time to understand our needs and aspirations and was helpful and pro-active though out our search. She went above and beyond what most estate agents do in our experience.
Sue · 12 December 2022
★★★★★ 5/5
GoogleI would recommend the whole team who sold my house. They were all very patient and professional as it was a complicated sale with the original buyers withdrawing days before planned completion. An open day was organised and the house sold quickly and without complications. Thanks
Steve · 28 March 2023
★★★★★ 5/5
GoogleThe staff here provided a great service, accommodating the buyers requests to visit over a protracted period.
Chris · 19 June 2019
Agent replied · 17 June 2024
Hello Chris,
Thank you so much for taking your time to leave a review with our Ashbourne team, we really appreciate it!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
