Chancellors reviews

★★★★★ 1/5

Google

Highly unprofessional and unapologetic. I have made an offer on one of their listing for which I did not get any response for 10 days despite my chase to get an update. When I have made a formal complaint, I was sent a rejection letter to my offer and I was advised that seller has accepted another offer. Also, I was offered monies to close my complaint which annoyed me even more.I have been trying to work out the reason for it which may be not accepting any of their mortgage/legal assistance offers or probably selling this property to one of their contacts by making a disclosure to my offer. The whole incident is bizarre. I have taken my complaint to property redressal scheme to find out exactly what has happened. Please do avoid this estate agent and all the pain staking dealing with them. In response to the owner statement: I did write to directors with my complaint and your response was a complete eyewash and thats why, I have taken my complaint to property redressal. Final Outcome- Complaint was upheld by Redressal against Chancellors.

P · 13 May 2024

★★★★★ 5/5

Google

I found Jennifer at Chancellors to be incredibly knowledgable and professional. She has obviously been in this business for some time and it was a pleasure to deal with a more mature agent. Although I did not proceed with Chancellors, due to a change in personal circumstances, I would not hesitate to recommend Jennifer to others.

Ali · 16 April 2025

★★★★★ 5/5

Google

I had a few house viewing arranged with Chancellors and I must say the amount of hard work and dedication spent by The Chancellors is commandable. Alex was my host for property viewings and I must say he was very warm welcoming. He was really interested, curious and attentive to get our feedback on what we liked in the house and what we didn't like so eventually he can customize our viewing and work for our preferences and that can also be more helpful in getting our dream home. I must experience very useful and one of the best while working with Alex (Alexander French).

Maulik · 13 April 2024

★★★★★ 5/5

Google

The name to proclaim - Jennifer Knowles - joyful and consistent support from my initial enquiry to picking up the keys, she’s been a tremendous help and guidance with any questions and also going the extra mile to go away and find out information just to support me. Thank you Jennifer!

Jerry · 26 April 2025

★★★★★ 5/5

Google

I would like to say thanks to Jennifer Knowles in Chancellors. She is very knowledgeable, confident very polite, very courteous and very calmed , she has reassured us all the way though this process which was not easy for us and she has made things run smoothly. I strongly recommend her to anyone seeking to rent their property.

Monica · 25 January 2025

★★★★★ 5/5

Google

Alex and the team have been brilliant. My mother passed away and Alex literally took on the entire process himself being so sensitive to the situation and waiting for probate etc! Made selling the property less stressful and a lot easier. Would certainly recommend!

Kerry · 16 April 2025

★★★★★ 5/5

Google

Kate was brilliant when it came to showing us the property we wanted to view. She was helpful and able to answer all our questions and is currently helping is through the lettings process. I wouldn't hesitate to use Chancellors and Kate in the future for any other lettings needed, her professionalism and ability to constantly reassure us as prospective tenants knows no bounds.PositiveResponsiveness, Professionalism

Rav · 13 June 2022

★★★★★ 5/5

Google

Alex has been highly supportive and hugely patient in assisting me. He has been extremely diligent and proactive. A truly genuine person who has the courtesy and emotional intelligence to genuinely support people in a very difficult process.

Ray · 13 April 2024

★★★★★ 5/5

Google

Alex French has been proactive, knowledgeable and helpful in relation to sales in the area and he and Kate, on the letting side, make a good team in the office.

Conor · 13 April 2024

★★★★★ 5/5

Google

Have received an excellent service from Kate and team at Chancellors. Kate was very efficient and kept me informed at every stage of the process. All communication has been handled promptly and Kate has ensured a faultless experience.

Steve · 13 June 2023

★★★★★ 5/5

Google

I have to take the time to say, Molly is fantastic, and she helps Chancellors stand out above all the competition. She's so professional and always attentive. Throughout our property search she connected with us by phone and following up by email every time a new property came on the market, and we felt cared for with that personal touch you only get from the best service providers. I cannot recommend Chancellors highly enough, and especially Molly. If you're looking for a property, go and see Molly at Chancellors..PositiveResponsiveness, Quality, Professionalism, Value

Phil · 13 June 2022

★★★★★ 5/5

Google

Alex, is a pleasure to work with with. He is clearly very experienced and is highly talented with customer interactions. Alex has a unique ability to engage with clients, as a business partner and a friend at the same time. It has been a pleasure to work with him.

David · 12 March 2025

★★★★★ 5/5

Google

We have few properties from Chancellors and always received a very good - rather EXCELLENT service. I particularly would like to mention Jennifer Knowles MARLA. She has excellent customer service skills and she's very good trouble shooter. I would recommend them for any property related project.

Javed · 16 April 2025

★★★★★ 5/5

Google

Kate and Jennifer, as well as Ben have been fantastic in offering me the support needed throughout my moving process. The process itself can be overwhelming and it's been amazing having the promptitude and professionalism from the whole team. Thank you so much!

Stefana · 12 May 2025

★★★★★ 5/5

Google

We had a very good impression of these Estate Agents from the beginning; professional responses to our phone calls, organising property viewings quickly and effectively transferring information between the client and the landlord. I can recommend to anyone looking for a new place to live.

Izabela · 16 April 2025

★★★★★ 5/5

Google

Amy Griffin was amazing to deal with. Very helpful and knowledgeable of the property we were interested in. She remained professional and had a positive attitude throughout the process. Deserves a promotion!

Brandon · 13 June 2023

★★★★★ 5/5

Google

From a landlord’s perspective, Kate and Rosie have been very helpful and thorough throughout the rental process. I appreciate their prompt communication and the fact that they always follow up their phone calls with an email so we’re all on the same page and can easily refer back to the written communication so there’s never any doubt. They are both very professional and proactive and have made the rental process very easy. I also appreciated the “open house’ viewing of the property which was a much more efficient method of showing the property to multiple applicants on the same day. Our current tenants were very appreciative of this as well. The fact that our property was leased within the first 5 viewings is a bonus! Thanks, Kate and Rosie, for going above and beyond and for always answering my questions and queries promptly and efficiently.

Traci · 13 June 2023

★★★★★ 5/5

Google

Chancellors were fantastic during my recent flat purchase in Sunninghill. All of the staff from the people doing viewings to the sales team in the office were super helpful at all times. From Kallee who showed me 4 properties in total, to …

Amanjeet · 16 April 2025

★★★★★ 5/5

Google

George is ia very good listener and takes my needs and requirements into consideration, to help me find the best property match. George did research to answer my preliminary questions.

Lydia · 13 June 2023

★★★★★ 1/5

Google

Alex French and an Estate Agents you can not trust . My offer has been accepted, mortgage approved , money laundering fee of £80 paid to the same Estate Agents and passed , solicitor fee paid , the property was …

Alina · 16 April 2025

★★★★★ 5/5

Google

We have been very happy with the service that we have received from Chancellors. Kate has been exemplary in dealing with our queries and speedy in returning our calls.

Jacqueline · 13 June 2023

★★★★★ 5/5

Google

It’s the first time dealing with Chancellors, the process went really smooth and Kate Coltman was really helpful and answered all my questions during the viewing!

Anandha · 13 June 2023

★★★★★ 5/5

Google

Such attention to detail. Bravo Alexander and the team!

Alison · 16 April 2024

★★★★★ 5/5

Google

Kate is friendly, professional and responsive and has made the process of viewing and referencing extremely easy and quick!

Nick · 13 June 2023