Trusted Agent profile · Arun
★★★★★
1,739 reviews across 2 platforms
17 High Street, Bognor Regis, PO21 1RJ, Arun, PO21 1RJ
Cubitt & West's office in Arun, at 17 High Street, is rated 4.7 out of 5 across 1,739 reviews on two platforms, including 115 Google reviews rated 4.7.
Every review we hold for the Arun office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from Kane Proverbs
Excellent service from Kane Proverbs, made the entire process run smoothly, kept us well informed and made all necessary arrangements on our behalf. We are very happy to refer Kane and Cubitt & West's services.
Thank you for leaving a review! It's great to hear how excellent the service you've received from Kane has been and how smooth he's been able to make the process for you.Best wishes,Cubitt & West.
5/5
TrustpilotOutstanding customer service
Maddison, Martha and Julie in Southsea have been brilliant throughout the whole selling process, answering all my questions whenever I was unsure of something. I felt very lucky to have them help me and I would 100% recommend Cubitt & West in Southsea to anyone needing to buy or sell a home.
Good afternoon,Thank-you for your kind words about Maddie, Martha & Julie from our Southsea office - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotGreat service from Cubitt & West
Great service from Cubitt & West in Woodingdean, particularly Steve and Sarah who went above and beyond to get our house sale over the line
5/5
TrustpilotDaniel Nouari at Cubbit & West made…
Daniel Nouari at Cubbit & West made renting our first house a breeze! His professionalism and helpfulness were top-notch. He kept us well-informed throughout the process, and his flexibility with our schedule was impressive. ⭐️⭐️⭐️⭐️⭐️
Hi Morufat,Thank you for leaving a review! It's fantastic to hear how easy Daniel has made your experience of renting your first house and how he's been able to keep you well-informed throughout the process.Best wishes,Cubitt & West.
1/5
TrustpilotThe worst estate agent in Britain
I honestly believe that Cubitt & West Redhill are the worst estate agents in Britain. Supposedly on the 4th March my property was sold. I then get queries because Cubitt & West were unable to explain to the purchaser what a 'Peppercorn Rent' is. 17th March I have heard nothing and after several calls I manage to speak to Cubitt & West, firstly to Tyrone who was no help at all and then to Michelle who later emails me to say that the valuation was being done that day but nobody turned up at the property to do this (?). Last Friday (1st April) I phoned to find out if I still have a purchaser and was told that someone would get back to me, nobody did. I have just phoned, got shouted at and told that there is nobody there that can tell me if I still have a purchaser, neither I or my solicitors have heard anything from Cubitt & West's proposed purchaser. Prior to accepting this offer other viewers turned up who were left standing in the cold & wet and no agent turned up from Cubitt & West and I had to show the viewers around the property myself. I honestly believe that Cubitt & West Redhill are the worst estate agents in Britain.
5/5
TrustpilotThe whole process was relaxed with no…
The whole process was relaxed with no pressure. The video around property has proved to be invaluable too. Thank you for looking after us Sarah and Julie
Hi Tina,Thank you for leaving a review! We're delighted to hear how relaxed you've found your process to be and how our agents have looked after you throughout.Best wishes,Cubitt & West.
5/5
TrustpilotDarren at Brighton Lettings
Hi I would definitely recommend Cubitt & West if you are looking for.They are really interested in you as a person & you own particular needs,they are interested in helping you to think about & find your dream home.Darren found the right balance personal yet professional in finding me my new home.Clearly & patiently guiding me through each state of the process.He always rung be back when he said he would if he was out of the office.If at any time I felt anxious he always found ways around any difficulties & put my mind at rest.In fact he was always confident that everything would work out from his first email to congratulations on getting the flat saying how it would made a lovely home for me & my little dog to the morning I signed & he happily handed me the keys.A big Thankyou Darren & the team at Cubitt&West.
5/5
TrustpilotVery Professional
I cannot thank Cubitt&West enough for the excellent advice and support I have received. They are very professional and want the best outcome for their clients.I would not hesitate to recommend them and would certainly use their services again in the future.Susi Garland
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotSouthsea office
Fabulous service from Andy at the Southsea office. Really understood what I was looking for and suggested some lovely properties to view. Great communication during offer process and happy to say I’ve just had an offer accepted on the ideal house for me and my family.
Good afternoon Lorraine,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular, Andy. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotBrilliant service all round
Samara and Dan from the Southsea branch have been the most helpful and professional estate agents I have come across. Always keeping you up to date and always pro active in finding our perfect home. We really cant thank them enough!
Good morning Jean-Paul,Thank-you for your kind words about Samara & Dan from our Cubitt & West Southsea branch. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotI have rented a property from Cubitt…
I have rented a property from Cubitt and West twice already and my experience has always been very positive. Tyler especially was super helpful and I highly recommend anyone to look for a rental property with Tyler. Approachable, good at communicating, reliable and overall very friendly agent. :)
Dear DariaThank you for your kind words about Tyler in our Sutton Lettings Team. I will be sure to pass your comments along.Best RegardsBecky Jennings, Operations Director
4/5
TrustpilotSafiya did a very good job in showing…
Safiya did a very good job in showing us around a house for sale. She was knowledgeable and efficient.
Hi,Thanks for taking the time to leave us a review.Best wishes,Cubitt & West
5/5
TrustpilotMaddison, Emily and Amelia
Maddison, Emily and Amelia have been incredibly helpful, proactive and friendly with facilitating the sale of my house. They handled some tricky obstacles and challenges with professionalism and efficiency. They have gone the extra mile at all times providing outstanding customer service. I would highly recommend them.
Good afternoon Tania,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotFriendly
Friendly, helpful and really seemed knowledgeable of the local market
5/5
TrustpilotI have great experience with the agency…
I have great experience with the agency especially from Mr Marcus Farrow . He is very helpful and honest. Thank you so much for being nice to me.
Hi Saranya,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how helpful and honest he's been throughout.Best wishes,Cubitt & West.
2/5
TrustpilotZero communication - messed up my purchase.
I recently offered and had accepted an offer on a property with Cubitt & West (Crawley Branch) in Three Bridges. Whilst the agents who showed me round seemed pleasant enough, the total lack of communication was appalling. I ended up paying for a structural survey that I should never have carried out because building regs were missing for a loft conversion but documentation had indicated otherwise. My main complaint is the total lack of communication. I had raised the issue on 13 Dec and heard nothing until the 7th January. Unfortunately it was a terrible experience, so if you are using them, just ensure they answer your calls and emails. Good luck!
5/5
TrustpilotI use Cubitt & West at least a couple…
I use Cubitt & West at least a couple of times a year to sell development properties and will carry on using them in the future. They always keep me in the loop with viewers and Julie keeps me updated weekly with her sales chasing.
Good afternoon Luke,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
5/5
Trustpilotjust adorable
just adorable. I rented my first apartment here in uk with cubitt & west. the process was very simple and super fast. my huge gratitude to Ciaran Street who was super attentive and calm with me because I don't speak English well, I highly recommend
Dear HerickaThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
5/5
TrustpilotThe company has been extremely helpful…
The company has been extremely helpful in guiding us thru the formalities of becoming a landlord. We are grateful.They have informed us promtly when issues have been raised.
Hi Eva,Thank you for leaving a review! We're delighted to hear how extremely helpful you've found our agents to be as they've guided you through the process of becoming a landlord.Best wishes,Cubitt & West.
5/5
TrustpilotAndrew and Julie
Andrew, Julie and the whole team absolutely fabulous. I love working with people who are professional, knowledgeable and driven. They got me the best price for my house and made sure things ticked over properly towards completion. I felt I was in good hands through out. Highly recommend 👌
Good morning,Thank-you for your kind words about Andrew & Julie from the Portsmouth office of Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotAbigail from Cubitt&West was extremelly…
Abigail from Cubitt&West was extremelly fast and very helpfull, sorting our boiler issue in 24 hours. We have been with cubitt&west for over 5 years now and can't complain!!
Hi Iulian,Thank you for leaving a review! It's great to hear how positive your experience with our agent has been over the 5 years you've been with us, and how helpful Abigail has been in getting issues sorted quickly for you.Best wishes,Cubitt & West.
5/5
TrustpilotA great moving experience
Everyone at Cubitt and West were very helpful, informative and friendly.Julie,Andy,Lorraine and Ed were so kind and responded well to questions of concern. I would highly recommend them to family and friends.
Hi Wayne,Thank you for leaving a review! We're delighted to hear how helpful, informative and friendly you've found our team to be.Best wishes,Cubitt & West.
2/5
TrustpilotDid not return phone calls. No personal service. just generic emails.
First experience with Cubitt and West 3 years ago, 100% very proactive. This time round with a different branch, more recently despite promise of call backs, none received and the opposite experience. Not proactive or responsive at all. Moved sale of house to a local competitor and wouldn't use again or recommend Cubitt and West. Quite disappointed.
5/5
TrustpilotI chose Cubitt & West to sell an…
I chose Cubitt & West to sell an inherited property due to their ability to vet buyers and arrange viewings with very little involvement being required by myself.They provided frequent updates throughout the process.
Hi Gareth,Thank you for leaving a review! It's brilliant to hear how positive your experience with our team has been whilst selling your inherited property.Best wishes,Cubitt & West.
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