Every review we hold for the Arlesey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing service, Couldn't have asked for more Chris was brilliant always available to answer my questions and even took a viewing on a sunday which led to our house sale !
If we ever moved again i would 100% use Chris i would reccomend him to anyone! Chris is a 1 man band and this is one of the reasons i chose Chris as he does it all himself and is very hands on plus his photos are the best in the area.
Thank you again
Steph & Gareth
Stephanie · 19 December 2024
Agent replied · 28 December 2024
Dear Steph and Gareth, thanks very much for taking time to leave this review which is much appreciated. We wish you all the best with your new plans. Chris Malins
★★★★★ 5/5
GoogleChris at Gothic Estates was a fantastic agent in selling our house. The pictures and video taken for the listing were of a very high standard and we got several viewings very quickly. Chris was very responsive and friendly in all telephone or in person communications keeping us fully informed throughout the selling process. The fees were competitive and he even organised and included the EPA certificate for us. I couldn't recommend him more highly.
Michael · 24 February 2025
Agent replied · 13 April 2025
Dear Mike, thanks for leaving this review and thanks again for your business. Best wishes for the future. Chris Malins
★★★★★ 5/5
GoogleI would wholeheartedly recommend Gothic Estates to anyone looking to sell their house in the Arlesey area. Chris was diligent, helpful and professional at all times. More like a friend than an estate agent.
John · 12 February 2025
Agent replied · 18 May 2025
Dear John, thanks for your business & this review with your comments - we wish you every happiness in your new home.
★★★★★ 5/5
GoogleChris Malins at Gothic Estates was fantastic when we purchased our house in Arlesey earlier this year. Arranged the viewing at very short notice and was always on hand for advice and information. I loved the video tour on their house listings too, so much better than just pictures alone as you get a much better idea of the properties before asking to view.
They were more helpful than all the solicitors, and always got back to us quickly. He did everything he could to get everything moving smoothly during a tricky process - which was very much appreciated considering how stressful buying a house is.
Wouldn't hesitate to recommend Gothic Estates, and would definitely use them if we were to ever move again. Thanks so much to Chris and the team for all your help, you were brilliant!PositiveResponsiveness, Professionalism
Bethany · 25 August 2020
Agent replied · 21 June 2024
Dear Bethany & Nick, thanks so much for taking the time to review, it means a great deal to us. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleChris is by far the best estate agent we have ever used; we would recommend him to anyone. He really knows the business, knows how to sell and provides excellent customer service. Our previous agent had the property a year with 82 viewings! We put the house with Chris and sold on our second viewing within 2 weeks!
The lowest local rate, fantastic pictures, free professional video, helpful and knowledgeable. Chris takes time to ensure that buyers have the right information before they view, spends time with the prospective purchasers in viewings and keeps you informed of progress every step of the way, helpful and approachable, no estate agent speak!
If you want to sell Gothic and Chris are definitely your best option. Thanks Chris we will definitely use you again.
Lucy · 22 June 2020
Agent replied · 21 June 2024
Dear Lucy and Carl, thanks so much for the glowing endorsement! Looking forward to working with you again soon. Chris Malins
★★★★★ 5/5
GoogleI can not recommend Chris at Gothic Estate Agents enough, from first meeting to completion the service was first class, never was anything too much trouble for him, and the photography, video and presentation of our property was outstanding, the amount of viewings we got was way above our expectations being first time sellers and the fee very reasonable compared to other estate agents fees, if your thinking of selling Chris is the man to go to.
Very happy clients,
Kim & Kathy Dean
Kim · 22 June 2020
Agent replied · 21 June 2024
Thanks Kath and Kim, getting your house move completed was a pleasure from start to finish. Best wishes in your new place from all at Gothic Estates.
★★★★★ 5/5
GoogleHuge thanks to Chris at Gothic Estates for helping us with the purchase of our first home. Chris is a genuine chap who helped us through the process of buying, providing guidance, advice and recommendations at each step to help us move forward. Chris went above and beyond, stepping outside his usual duties to help us push forward for our intended completion date, when solicitors etc were dragging their feet.
Chris, many many sincere thanks.
Matt
Matt · 22 June 2020
Agent replied · 21 June 2024
Thanks Matt for taking the time to review - it means so much to us. We wish you all the best with your plans for your new home.
★★★★★ 5/5
GoogleWe foud Chris malins to be an expert in his feild taking exceptinal photos displaying our home in its glory. His wisdom guided us through the processs from start to finning, Thank you Chris
Ray · 18 May 2024
Agent replied · 28 December 2024
Dear Ray, thanks for taking the time to leave this review and thanks for your business. Chris & Magie
★★★★★ 5/5
GoogleWe made the meticulous choice of entrusting Gothic Estates with the sale of our home, a decision that proved to be invaluable. Throughout the entire process, Chris Malins from Gothic Estates worked tirelessly to ensure a seamless transaction. His dedication and unwavering support were particularly crucial during a significant period of life change, making the transition considerably smoother.
Gothic Estates consistently went above and beyond, demonstrating unparalleled care, consideration, and support for both sellers and buyers alike. Chris Malins' commitment to excellence was evident in every interaction, transforming what could have been an exceptionally stressful experience into a confident and reassuring journey.
What truly sets Chris Malins and Gothic Estates apart is not merely the commitment to the sale, but the personalised attention and genuine concern exhibited for their clients. Chris’ extra mile is paved with professionalism and a sincere desire to make the process as stress-free as possible.
Without a doubt, we wholeheartedly recommend Gothic Estates to anyone in need of a dedicated and trustworthy estate agent professional. Our experience with Gothic Estates has set a benchmark for service excellence, and we are grateful for the peace of mind provided during this significant chapter of our lives.
Michele · 18 May 2024
Agent replied · 21 June 2024
Dear Michele and Steve, we are so grateful for your thorough review and thanks again for your business. We hope your move brings happiness to you and your family.
★★★★★ 5/5
GoogleI would highly recommend Chris at Gothic Estates. He is incredibly knowledgable when it comes to the local market and very proactive when it came to selling our property.
Chris went above and beyond making sure he was present at all viewing requests and took his time to learn about us and our family needs.
Thank you Chris for all your hard work.
Freddie · 18 May 2024
★★★★★ 5/5
GoogleChris was professional and proactive from start to end and even beyond, of what turned out to be a year long process - pandemic related postponements. He was available to actually talk to on the phone and always ahead of the game in terms of where the process was at. I cannot recommend him and his agency highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Joli · 22 June 2021
Agent replied · 21 June 2024
Dear Jo, thanks for choosing our business to both sell and buy, and for taking the time to leave this review, we hope you are very happy in your new home. Chris & Magie
★★★★★ 5/5
GoogleWe foud Chris malins to be an expert in his feild taking exceptinal photos displaying our home in its glory. His wisdom guided us through the processs from start to finning, Thank you Chris
Ray · 23 January 2024
Agent replied · 21 June 2024
Dear Ray, thanks for taking the time to leave this review and thanks for your business. Chris & Magie
★★★★★ 5/5
GoogleChris at Gothic Estates was superb throughout our house purchase. Really good communications and timely on everything that happened. As first time buyers the road to buying a house can be complex and stressful but Chris made it as smooth and easy as possible. I'd highly recommend his services to anyone selling that wanted a hard working, committed and honest estate agent.
Chris · 22 June 2020
Agent replied · 21 June 2024
Thanks Chris & Emma for taking time to review - we hope you are very happy in your first purchased home.
★★★★★ 5/5
GoogleChris at Gothic has been professional and respectful throughout the sale process and has kept us up to date with progress at every stage. He secured an early sale on the property. We wouldn't hesitate to recommend Gothic Estates. Many thanks Chris
Paul · 19 May 2023
Agent replied · 21 June 2024
Dear Paul, thanks so much for engaging us to handle your property sale and for posting this review and recommendation. Chris Malins, Director.
★★★★★ 5/5
GoogleCouldn’t have asked for a better service from Gothic Estates. Recently purchased my first property and Chris kindly took me through the process & always answered any questions I had (there were quite a few!) so big thank you to Chris!
Maisie · 19 May 2023
Agent replied · 21 June 2024
Thanks for taking the time to post this review. It was great working with you, we hope you will be very happy in your new home. Chris Malins, Director.
★★★★★ 1/5
GoogleI recently had an unfortunate experience with Gothic Estate Agents, specifically with Chris, the estate agent. I found him to be very rude and unprofessional during our interaction over the telephone. His dismissive attitude made it very clear that he was not interested in assisting me with my property inquiries. This lack of professionalism is disappointing and has ultimately led me to reconsider my interest in the properties they represent. It’s a shame, as I was a potential customer looking for a new home, but this experience has left a negative impression. I hope Chris thinks twice before being extremely rude again to another customer this could potentially lead you to losing more customers I hope gothic estate agents address these issues to improve their service.
Chris I don’t appreciate you constantly deleting my review. Reviews are for those wanting to see or write a review about a company and I definitely would not recommend your Estate agents.
Amber · 25 April 2025
★★★★★ 5/5
GoogleChris was great from start to finish. He gave us an honest appraisal of our house and what to market it for. He dealt with all the viewings and arranged them on bloc on days to suit us. The house sold in a week, however, after that Chris …
Stuart · 16 April 2022
Agent replied · 21 June 2024
Dear Mr and Mrs Rigby, thanks so much for leaving this review and for supporting your local business. It was a pleasure to work with you and we wish you all the best in your new area. Chris & Magie.
★★★★★ 5/5
GoogleWould definitely recommend Chris at gothic estates, our sale went through last month and we’d still be waiting if it wasn’t for him! Helped us through every part of the process even to the extent of lending us a Hoover when ours broke on …
Ryan · 16 April 2022
Agent replied · 21 June 2024
Dear Ryan & Sophie, thanks for your business and taking the time to leave this review. We hope you are very happy in your new home. Chris & Magie.
★★★★★ 5/5
GoogleThis is the first time I have ever given a review and felt I had to because of the fantastic service, simply couldn't have asked for more!
Chris was very professional from start to finish - enough to give estate agents …
Darren · 16 April 2022
Agent replied · 21 June 2024
Thanks so much for taking the trouble to leave this review. Wishing you all the best with your future plans. Chris & Magie.
★★★★★ 5/5
GoogleGothic Estates were amazing in supporting the purchase of our first home. Chris supported all our conversations and helped us understand the process. He was there from our initial viewing, right up to our move-in day! A brilliant estate agent who eased all our worries and made the transaction as smooth as possible!
Ria · 16 April 2023
Agent replied · 21 June 2024
Dear Ria and Chris, thanks so much for your business and taking the time to leave this review - we are hope you are very happy in your new home. Chris & Magie
★★★★★ 5/5
GoogleThe sale of my property was handled extremely efficiently by Chris at Gothic Estates and I was kept updated throughout. I was very impressed by this excellent company, and by Chris who managed everything himself. He did everything that he said he would do - and in the timeframe he agreed with me. I am very happy to recommend Gothic.
J · 16 April 2022
Agent replied · 21 June 2024
Dear Jeannett, thank you so much for your business and for taking the time to record your experience with our company. With very best wishes for the future. Chris Malins.
★★★★★ 5/5
GoogleI can't recommend Chris enough . After using other estate agency's with no joy Chris was punctual and good to his word . Very helpful and polite . Also with the smallest fees which was nice for such a excellent service . Highly recommended .PositiveResponsiveness, Quality, Professionalism, Value
Phill · 22 June 2020
★★★★★ 5/5
GoogleChris has been brilliant with both buying a house from and selling our own. He went above and beyond, keeping us regularly updated. He was professional, knowledgeable and we couldn't have asked for a better service.
Jadine · 16 April 2022
★★★★★ 5/5
GoogleCan not thank Gothic Estate Agent enough honestly fantastic service very helpful and was always there to answer any questions, love how they offer a video section for selling you're home pictures and video came out even better than I'd imagined.
Honestly if you are looking for someone to sell you're home then definitely use Gothic Estate Agent.
Maria · 22 June 2020
Agent replied · 21 June 2024
Thanks Maria for writing this, it makes our job so very worthwhile when we hear about your experience. Thanks for your business - we wish you all the best for the future.
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