Every review we hold for the Antrim office, from every platform, shown as written. First names only.
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5/5
GoogleWe just bought a house with Mayfair and Morgan. Rachel met us on a day the office was meant to be closed to show us the house! ๐
We couldnโt be happier with our new home and Rachel made it a very easy process. Viewed on the 17th March and in the house and all.
Thank you to Rachel and the team for excellent communication and great customer service x
C ยท 26 May 2024
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5/5
GoogleWe have been renting a long time but never with Mayfair & Morgan and the service we have received from Erin has been 5 stars.
Not only is she extremely professional but also very friendly and has gone above & beyond to make our move as effortless as possible.
She has kept us updated with everything and is an asset to the company.PositiveQuality
Susan ยท 17 June 2022
Agent replied ยท 16 June 2024
Thanks so much Susan, we are always happy to help and are here whenever you need us.
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1/5
GoogleShocking and very unprofessional!
Months after leaving this honest review of my experience with Mayfair and Morgan who claimed in reply below that they had no record of who I was a text message was sent to my personal phone! I was asked to remove my review, when I replied saying my review was an honest opinion and I stand by it, asking to be left alone I received a further text message from Kerry threatening legal action!! Over a 4 word honest review??? Stinks of unprofessional behaviour! Luckily I am aware of what can be seen as liable and what cannot! I believe that many more people have been bullied into removing negative reviews! I suggest this business focus more on professionalism and less on bully tactics! Then the review's may be more positive!
Andi ยท 17 June 2021
Agent replied ยท 16 June 2024
Hi Andi, we are very sorry you feel we have not acted professionally. We don't have any record of dealing with you so if you could provide some information on who you are, if you were applying for a rental property or selling/buying a property we can look into what has happened. Best wishes.
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5/5
GoogleI would definitely recommend Mayfair & Morgan , everything went smoothly and quick. Erin has been very helpful with the whole process from viewing to any questions I had, hands down the best agency I have dealt with.PositiveProfessionalism
Samantha ยท 17 June 2022
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1/5
GoogleAvoid if you actually want to sell your property!
My wife tried twice to arrange a viewing, been three weeks and still not heard back. Within that time our own property was viewed well over a dozen times, went sale agreed and weโve another bought.
The house in question is still on the market. Would suggest the venders move to any other agent but them!
Jordan ยท 17 February 2024
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5/5
GoogleMy partner and I rented a lovely property from M&M, the landlord lived overseas so the estate agent handled repairs and issues within the house. Everything was sorted quickly and they were very responsive with issues. Good service and friendly agents.
Sammy ยท 17 June 2021
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5/5
GoogleSold my property with M & M, found both Rachel and Christine to be extremely helpful throughout the sales process. Whether it be advice or support they were on hand when needed. They handled the whole process very well.
They made both myself and the new owners very happy, would definitely recommend to anyone.
Jonathan
Jonathan ยท 2 June 2024
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5/5
GoogleWe had been put out of our last house as the landlord went bankrupt. We went to Mayfair and Morgan who were absolutely brilliant. They got us the house we are in now. Each one of them Karen, Christine, Kerry and David definitely know their job. They always have the time for you and really care about their Tennants. Any problems are dealt with quickly and professionally. They are great and have been there the whole way through this pandemic. We have been in this house just over a year now. Thank you Mayfair and MorganPositiveResponsiveness, Professionalism
Nikki ยท 24 August 2021
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1/5
GoogleCouldn't get a hold of them by phone and I looked for a property that they had up for let only for the website to say the property didn't exist when I did ring I got a muffled message from some woman about an email address if you wanted to make a complaint โน๏ธ
Michael ยท 19 December 2023
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1/5
GoogleUnprofessional. Mean. Showed me around a property that looked like it was from a horror film. Concrete coming up through the floorboards. When I asked if it was being repaired the girl told me no, just put furniture over it. I asked were the walls being painted as there was black stuff running down them and told me no, the owner left you some paint to do them.
Don't even do you the courtesy of telling you if your application is successful, you find out yourself on the website when the property is let.
They also don't seem to like anyone on benefits.
Mark ยท 17 June 2020
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1/5
GoogleMust be one of the worst experiences of my life dealing with East Antrim property. As a tenant of one of their properties I would recommend that you stay well away from this company. There are plenty of good other estate agents in Antrim which i will be moving to when my lease is up. I love the house i am renting at the moment but this company has constantly made life difficult for me. They are very rude when dealing with you and tend to blame you for any problems you have like the gas packing up. Also they are very fond of hanging the phone up on you. STAY WELL CLEAR !!!!!!!
Lawrence- Antrim.
Lawren ยท 18 June 2016
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1/5
GoogleTried to rent a house through this company and somehow, me asking for details of the agreement before I gave the deposit made me out to be 'difficult'
I am totally bemused by the conversation I have just had with them, that actually finished in them hanging up!
I want to see the deal before parting with any of my money. I didnt want to sign the contract, just see the details.
Surely there are better and easier rental companies to work and deal with in the borough!
Ally ยท 19 June 2015
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1/5
GoogleMade a recent enquiry, was told we would hear back at the end of the week, the following week no follow up no message. First impressions go a long way......I would avoid. Plenty other agents.
Manish ยท 17 February 2024
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5/5
GoogleI cannot recommend Mayfair & Morgan highly enough.... a first class team. This is the third time I have worked with them now and have had excellent service yet again. A special mention for Kerry Green who expedites everything to a very high standard for me. The whole letting process was seamless, efficient and very satisfactory. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Caroline ยท 17 June 2021
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5/5
GoogleWould definitely recommend Mayfair & Morgan, I have had a great experience with them. Erin helped us right from the viewing and when we moved in, and was there to help with any questions or queries we had, she was very friendly and made the whole process easier for us!
Lauren ยท 17 June 2022
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5/5
GoogleFantastic service from start to finish. Responsive to all emails/phone calls etc. Would certainly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Liam ยท 17 June 2021
Agent replied ยท 16 June 2024
Thanks for your feedback Liam, we greatly appreciate it.
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5/5
GoogleFantastic service , as an overseas investor I am delighted with the level of service and the professional team.
Dima ยท 17 June 2020
Agent replied ยท 16 June 2024
Hi Dima, thank you for your time and kind feedback. We appreciate your support and are here for all your property needs. Best wishes.
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5/5
GoogleThe girls were extremely helpful and very responsive, any problems or questions and they were straight on to it. They are very efficient in their way of work and I couldn't fault them or our experience of working with them.
Mollie ยท 17 June 2022
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1/5
GoogleIt's not a possible to reach them, phone calls, whats up, facebook, nothing works
Petr ยท 17 April 2024
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5/5
GoogleI have to say the ladies at East Antrim Property Sales go all out for their clients, they are very helpful and have never let me down when it comes to renting a property. For such a small team they are very efficient and complete within a few days of viewing.
Laura ยท 18 June 2016
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1/5
GoogleVery poor service and did everything not to pay my deposit back even though house was left in better state when I left it.
Ian ยท 17 June 2023
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5/5
GoogleVery professional and helpful servicePositiveResponsiveness, Quality, Professionalism
Paul ยท 17 June 2021
Agent replied ยท 16 June 2024
Thanks for your review Paul, we value all our Landlords and their feedback.
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5/5
GoogleAs professional Landlords we have always found Mayfair & Morgan to be a very well run Agency with dedicated, hard working staff who provide us with a superb professional service and happy tenants.PositiveResponsiveness, Quality, Professionalism, Value
M ยท 17 June 2021
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5/5
GoogleKaren McCluckin of Mayfair and Morgan helped sell our house in Antrim. She was amazing. Could not rate her highly enough throughout the whole experience. We picked her over the other estate agents in Antrim . She made selling our house effortless!!
Conor ยท 18 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.