Graham Butt Angmering reviews

★★★★★ 2/5

Google

I went with Graham Butts as I had used them previously and had a good experience but this time the experience was totally different. The photos taken weren't great. I paid for an improved, dare I say it, premium, set of photos including drone footage but the results were less than satisfactory. Photos were over processed, detail was lost on some photos, colours did not reflect the true look of my property on others. Some were noisy and others just looked distorted and bad quality. Communication with Graham Butt staff was severely lacking. I had maybe two chats right at the beginning of the contract and one more time at the time of a single viewing in the 22 week period I was with them. This was the only viewing during this period. There was no plan or discussion with anyone about how to improve my chances of a sale other than, drop the price, which I did two times. Wouldn't use again.

Steve · 22 November 2025

★★★★★ 1/5

Google

My experience with purchasing a property with Graham Butt Estate Agents , particularly with advisor Carol, was extremely disappointing. Despite the sale of my own property being ready to exchange, Carol showed no interest in getting her property in the chain progressed at all. Her lack of care and unwillingness to support made it clear that Carol could not care less if the sale went through or not. It is evident that this agency lacked sufficient staff for the volume of business they handle, as Carol was constantly too busy to provide any assistance. Overall, I am relieved that I was not relying Graham Butt to sell my property, as Carol's unhelpful attitude proved extremely detrimental to the process. Just for clarification, this is NOT a fake review as suggested. This is a review on behalf of my mothers purchase, Mr Butt please contact me for more information.

Katy · 22 September 2024

★★★★★ 5/5

Google

I bought this house 12 years ago from Butts and have now sold through them. I cannot fault Tom for his understanding and compassion regarding the situation and his excitement for the property. 5* service. Adrian is exceptional and along with Tom, has dealt with all of my anxiety ridden queries. Nothing has been too much for him and he’s answered everything with a smile. We have just exchanged after 9 weeks, which we couldn’t have done without the hard work they have put in. Also a thank you to Carol who is also fabulous.

Rhonda · 22 September 2024

★★★★★ 5/5

Google

We bought a house through Graham Butt estate agents which was looked after by Adrian. Adrian was amazing from start to finish and kept us informed during every step of the process. We had difficulty with a solicitor within the chain which was very stressful but Adrian was on top of it at every point and took appropriate action to get the issues resolved where he could. He kept me reassured throughout and was very patient with my many calls. Tom also helped out and was the exact same, keeping us well informed and chasing things up while Adrian was out of office. I couldn’t recommend this estate agents more and would like to thank them for their amazing service.

Beth · 16 September 2024

★★★★★ 5/5

Google

The best estate agents I’ve ever used. It was a stressful sale and purchase due to the property we were buying being a repossession and Graham butt were honestly incredible. Calm, responsive, reassuring. I wouldn’t hesitate to recommend them to everyone I know and will use them in the future. Although I don’t think I’ll be doing this again any time soon! Thanks go specifically to Carol who was incredible. Calm, reassuring and responsive with every email. And Tom who manages everything perfectly. Both of them are a credit to the profession.

Hannah · 22 September 2025

★★★★★ 5/5

Google

Staff were excellent, mainly dealt with Robin who was superb.

Chris · 24 September 2026

★★★★★ 5/5

Google

As a long established and knowledgeable firm in the area, I had complete confidence in the valuation and marketing strategy suggested, resulting in a successful transaction. Everyone in the office is efficient, professional and very personable. Having the team work so hard for us definitely made what can generally be a stressful process, much smoother and easier. Big thanks to Tom and all the team!

Trina · 22 September 2024

★★★★★ 5/5

Google

We've bought and sold a few properties over the years, and have never had a great experience on either side of the transaction with the estate agents. It seems to be an industry riddled with charlatans and liars, however Graham Butts have completely changed our opinion of the industry. From day 1 we were impressed with Tom at the Angmering office - honest, transparent, informative and knowledgeable. The process was made easy and straightforward. We wouldn't hesitate to use Tom again in the future.

Al · 22 September 2024

★★★★★ 5/5

Google

Whole process from viewing a property to eventually purchasing said property has been handled by all the team at Angmering in an efficient and kindly way. Always felt that the whole team knew who we were and we never felt a cog in a huge corporate wheel. Would recommend them whole heartedly. Thank you Tom and team

Roz · 11 March 2023

★★★★★ 5/5

Google

I would recommend using this agent, they were very professional and helpful, Tom kept us informed throughout the process of selling our home.

Heidi · 3 July 2024

★★★★★ 5/5

Google

My partner and I have just purchased a property through Graham Butt and we have to say, our experience has been absolutely fantastic!! Denise, Tom and Adrian were so helpful throughout. When viewing the property they were very engaged, friendly and professional… Then throughout the process they were very responsive, quick and clearly knew their industry! Moving house is never an easy process however, Graham Butt were amazing and made it more enjoyable. We also wish we sold our property through them! Great Estate Agent, my partner and I would 100% recommend selling and / or buying through them. Thank you so much to everyone at the Angmering branch.PositiveResponsiveness, Quality, Professionalism, Value

Amy · 10 August 2022

★★★★★ 5/5

Google

Tom, Adrian & Denise went above and beyond for us selling our house in Angmering. When the chain collapsed further down, the dedication and time that was put into re-selling our house so that we could continue with our onward purchase was second to none and they resold our house in a matter of days. We couldn’t be more grateful to them and would use them again without hesitation. Thank you so much to all three of you!

Rebecca · 16 September 2022

★★★★★ 5/5

Google

My partner and I have just purchased a property through Graham Butt and we have to say, our experience has been absolutely fantastic!! Denise, Tom and Adrian were so helpful throughout. When viewing the property they were very engaged, friendly and professional… Then throughout the process they were very responsive, quick and clearly knew their industry! Moving house is never an easy process however, Graham Butt were amazing and made it more enjoyable. We also wish we sold our property through them! Great Estate Agent, my partner and I would 100% recommend selling and / or buying through them. Thank you so much to everyone at the Angmering branch.PositiveResponsiveness, Quality, Professionalism, Value

Amy · 17 June 2022

★★★★★ 5/5

Google

My partner and I have just purchased a property through Graham Butt and we have to say, our experience has been absolutely fantastic!! Denise, Tom and Adrian were so helpful throughout. When viewing the property they were very engaged, friendly and professional… Then throughout the process they were very responsive, quick and clearly knew their industry! Moving house is never an easy process however, Graham Butt were amazing and made it more enjoyable. We also wish we sold our property through them! Great Estate Agent, my partner and I would 100% recommend selling and / or buying through them. Thank you so much to everyone at the Angmering branch.

Amy · 31 May 2022

★★★★★ 5/5

Google

Tom, Adrian & Denise went above and beyond for us selling our house in Angmering. When the chain collapsed further down, the dedication and time that was put into re-selling our house so that we could continue with our onward purchase was second to none and they resold our house in a matter of days. We couldn’t be more grateful to them and would use them again without hesitation. Thank you so much to all three of you!

Bex · 7 July 2022

★★★★★ 5/5

Google

We signed up to various estate agents when looking for property's in the area.The team at Angmering where totally professional throughout. Our first viewing with Astrid wasn't pushy and she was pleasant and informative..We made the offer that day and true to his word Tom called back with the acceptance on the Monday.On various occasions we re-visited the house and always we were made to feel that it wasnt any problem for them. We met Adrian on both occasions who was happy and informative and nothing was too much bother. We had a subsidence video survey carried out at 11am,on the way back home we stopped for a drink and the email quote had been received which I forwarded to Tom and by the time we got home he had negotiated a reduction in price with the vendors.Amazing work..Literally within a few hours. Any email that was sent was actioned pretty much immediately.The whole experience was great,particularly during a pretty stressful time. Thanks so much

Steve · 16 September 2023

★★★★★ 5/5

Google

Tom came and took photos and by the afternoon it was on the market, within ten days we had had three viewings and 2 offers which we accepted. As time moved on, our chain collapsed when the bottom link pulled out. This was the third of March, and completion had been muted as the 10th. The office managed to get a viewing on the third around midday and by two o'clock a new offer was made which we accepted, protecting our purchase. With great communications from Denise, Adrian and reassurance from Tom we managed to exchange contracts through the new chain on the 3rd April with completion on the 13th. Through times of great panic when the original sale collapsed they each were very reassuring and helped keep us calm speaking to our sellers agent and solicitors. It was a wonderful effort and i am most glad we chose Graham Butt to take us through this. Top marks to them all.

Alastair · 16 September 2023

★★★★★ 5/5

Google

Purchased through Graham Butt about 7 months ago now, highly recommend. Adrian was very friendly, attentive and made up for my awful solicitor! Would not hesitate to use them when I look to sell on in the future.

Kay · 16 March 2023

★★★★★ 5/5

Google

From the moment Adrian came to our property to value it to completion we have been kept informed and updated all the way through the sale. Adrian is very professional, always responded to my calls and emails in a timely manner and gave me updates as things progressed without me having to call and find out what was happening. When Adrian was away on leave, both Tom & Denise kept me informed of the progress and kept Adrian up to date on his return so he knew what had happened to the property sale in his absence. I would have no hesitation in using Graham Butt in the future.

Jo · 16 September 2021

★★★★★ 5/5

Google

From the first contact, Denise went out of her way to understand our situation. Once the offer was accepted, Tom took over and did an excellent job. I would not hesitate to recommend their service

Carol · 11 March 2023

★★★★★ 5/5

Google

Great service from start to finish. Scheduled viewings quickly, informative & friendly on show rounds plus fast negotiation on sale! Once we secured the property, they were always there if we needed them - didn’t just fade away, we felt like we were in safe hands & the team were super friendly!

Sophie · 3 July 2024

★★★★★ 5/5

Google

I highly recommend Graham Butt estate agents Angmering. Adrian was extremely helpful answering any questions I had promptly. All of the staff here I found were very friendly and put my mind at ease at a stressful time that it is when you’re buying a house. I can now enjoy my new home. Thank you!

Caroline · 16 March 2022

★★★★★ 5/5

Google

The friendly, calm, reassuring and professional service provided at Graham Butt's in Angmering was exemplary. And ultimately, successful, in what has become quite a volatile market.

Jeff · 3 June 2024

★★★★★ 5/5

Google

This was my first house sale and the team have done an excellent job of guiding me through the process. Service and communication throughout has been excellent! Special thanks to Denise and Tom for their outstanding efforts

Lesley · 16 March 2023