Trusted Agent profile · Amersham
★★★★★
943 reviews across 2 platforms
8 Hill Avenue, Amersham, HP6 5BW
Hunters's office in Amersham, at 8 Hill Avenue, is rated 3.4 out of 5 across 943 reviews on two platforms, including 401 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Amersham office, from every platform, shown as written. First names only.
1/5
TrustpilotChristmas ruined
4 weeks ago we reported our oven broke down and until now we still haven't received a replacement. We can't make any plans for Christmas. We wanted to have a nice christmas dinner on Christmas Eve but that's like asking for the moon.
5/5
GoogleIt was a pleasure to have Niral & Nikki sell our house, they are both professional and friendly. They make a great team and took all the stress away, would highly recommend to anyone looking for an agent to sell or buy a house for them, Thanks againPositiveResponsiveness, Professionalism
Dear Angela, Thank you so much for your kind review. We are pleased that you were happy with the service you received from us. All the best for the future. Kind regards Nikki and the Hunters team
1/5
TrustpilotOne star is too much for them
One star is too much for them. I came for a viewing on 08.07 at W4 3AA with Riff Hassain, the address which was confirmed twice: the day before and an hour before viewing. I was waiting for an hour with 6 more peoples and agency secretary replied like: will be there in 5 minutes, or she is inside of the property, she is in the car on the corner as we all called from time to time from different numbers.Nasty disgrace, I have spent time to travel and half of my Saturday on this. No-one even apologies on it, Shame to treat your clients like that
1/5
TrustpilotAvoid This Agency
Avoid This Agency, Completely Fraudulent and Untrustworthy
5/5
GoogleI found Hunters to give good advice and be very proactive with the sale of my property. It was a pleasure to work with all the staff involved. They kept me informed all the time so I always knew what was happening.
5/5
TrustpilotFriendly, helpful and approachable
From start to finish with viewing, asking questions, getting information for Solicitors, and completion the team have been great. They’ve made me feel like no question was too silly, given me their time to view the property when needed and they have gone above and beyond in chasing information for me to enable a quick sale. Monica, Antonia and Melanie have been fantastic in helping me and very friendly and helpful. I can not fault my experience as a first time buyer.
5/5
GoogleNiral and Nikki's help with the sale of my mother's house was outstanding. They really went above and beyond and helped us through some really difficult and trying problems. I really can't thank them enough or recommend them highly enough to support anybody through a sale or purchase.
Dear Suzette, Thank you so much for your lovely review. We are so pleased we were able to assist you with the sale of your Mothers property and the service you received from us met your expectations. All the best. Kind regards Nikki and the Hunters team.
1/5
Trustpilothunters gravesend are a joke our…
hunters gravesend are a joke our landlord gave them his properties to manage after 4yrs he desided to sell was told by sales team get out we had no deposit back no help for tenent both letting agen and landlord dont care
1/5
TrustpilotI am incredibly disappointed
I am incredibly disappointed. The agency passes me a flat in awful condition, full of dust and cobwebs around the windows. Moreover, the paint is going out of the walls, leaving the dark wholes/spots, and it doesn't look very pleasant. The previous tenants left pudding or whatever it was under and around the fridge. I had lost my nails trying to scrape this stinking dust. I have to mention that the top of the fridge was also covered of 5 mm of dust with fat from a cooker, which made it even harder to clean. It took me three days to clean the flat to prepare it to bring my staff. I feel cheated and disrespected. I had texted the agency, and no one even tried to text me back. When I came to the agency, I didn't even hear an apology, but I was told that my expectations/standards are too high and the flat is in a suitable condition. Do I really have too high expectations, guys, or is it just the agency's too low standards?I just regret that I didn't start making the photos and videos at the beginning when it was much worst.
1/5
TrustpilotUnprofessional
We contacted Hunters Agency to view a house in my local area. The agency was really slack with replying to E-Mails, which shows a red flag from the get-go. After filling in a questionnaire, we asked questions about the property which he didn't know the answers to. Another red flag. So I thought, well, we will view the property anyway and see how that goes. I said that we were only available in the afternoons. He didn't reply. So I emailed again asking if this was okay. It wasn't until the next day he replied with "Apologies for the delay in response, unfortunately the email didn’t send and was in my outbox." So I gave him the benefit of the doubt and was polite about it. He offered 10:15 in the morning, so my partner had to arrange time off work to do it as it didn't seem they would even negotiate a time that would suit us anyway. Another red flag. So we agreed. He then said you will receive a confirmation text with the time and address etc. Now, it's the day of the viewing with only a an hour left until the viewing and we still haven't received the confirmation text of the address or anything. From this awful display of customer service, we shall not be going. The proffesionalism is slack to say the very least.
5/5
GoogleHunters were very accomodating and efficient in helping us with the purchase of our house. Niral's communication was excellent and he was always professional throughout the entire process. Would definitely use them in the future when selling!
Dear Jonny, Thank you so much for your kind review. We are so pleased you were happy with the service you received from us. Wishing you all the best for the future. Kind regards Nikki and the Hunters team
1/5
TrustpilotThis is the worst agent ever
This is the worst agent ever. All agents are known for their commitment and trustworthiness, but they lack honesty. Instead of truthfully stating the facts about the property, they always wrap things up or try to deceive the client. I had a very bad experience with this agent.
5/5
GoogleWe have just exchanged contracts and Hunters have been brilliant throughout the entire process. Niral and Nikki went above and beyond to make sure we have a smooth experience. I definitely recommend them!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had a very smooth and easy move with Hunters. We bought and sold with them and the whole process was quick and stress free. Nikki was fantastic and did an amazing job selling our house and was a total pleasure to deal with!
5/5
GoogleSuperb experience selling our home through Hunters. They are very knowledgable about the local area and work tirelessly to offer a bespoke service. The attention to detail is impressive and they are easily contactable and quick to respond throughout the process. Would recommend very highly!
Dear Mand, Thank you so much for your kind review. We are so pleased you were happy with the service you received from us when selling your home. Wishing you all the best for the future. Kind regards Nikki and the Hunters team
5/5
GoogleHunter's acted on the sale of our property in Amersham and were very effective in enabling a quick sale and also getting an excellent price for our property. Nikki and Niral were both great and a pleasure to work with. Highly recommended.
5/5
GoogleMany thanks to Niral and Nikki for getting our sale across the line. Always professional throughout and quick to respond to queries. Would highly recommend Hunters Amersham if you are thinking of selling your home.PositiveProfessionalism
1/5
TrustpilotVery disappointed with this company
Very disappointed with this company! Put an offer in for a house and it took them over 2 weeks to even get back to me and that was me ringing them. After waiting and waiting to see if my offer had been accepted i rang them once again and and they said unfortunately it hadnt been accepted but when where they going to let me know! Will not be going through them again to buy a house. Absolutely disgusting and no courtesy to their customers what so ever!
1/5
TrustpilotHunters Ilkley - just don't
Do not let through these people. They basically treat you like a second class citizen, coming to do in person check ups once every 6 month. So invasive. The property we rented turned out to be in poor condition, really cold and drafty with many things not working properly. We were supplied with no keys for the windows or patio doors and it was so annoying to have to be in constant contact with them about what was going on. Check out process was awful, problems that were fixed throughout the tenancy were tallied up and then we were told things would be deducted from our deposit. They want us to pay to make things in good and working order when they were not in that state when we moved in. Just rent from someone else - only way to deal with these kind of people is to not do business with them, they won't change or respect you once you're on their leash.
1/5
TrustpilotI moved in to one of hunters…
I moved in to one of hunters properties, October last year, it seemed fine, apart from bits and bats, I recently moved out and asked for my deposit back and they came up with all sorts of problems I had left, the problems were already there when I moved in, any one renting a property off them must go through the place with a fine tooth comb and make a note of everything in front of the agent so you are not charged for it at a later date, I lost nearly all my deposit, I got £18 back, totally robbed, will never use them again, they don't care about the tenants, stay away
1/5
TrustpilotAll talk no action
They contacted me as they said my current estate agent was not promoting my house to its best potential.I was promised a quality service with excellent communication but as it turned out they are worse than my current estate agent .I would avoid hunters as they are clearly having serious issues across the company.
1/5
TrustpilotWast time
Wast time. After I saw the house and paid a deposit because we want to take it, they started not answering the phones or saying they were busy. They promised to contact us the next day but nothing.After several messages and contacts they told me that the house we want is not their agency-Thinq Agency.Those who read this review, please do not use the services of the Thinq Agency.Thinq Agency and Hunters are two related agencies who don't care about customers.
1/5
TrustpilotDefinitely one to avoid for buying and selling
This agent was absolutely hopeless. I was trying to buy a property they were selling...but their communication was appalling and they made me feel like a nuisance. They didnt respond to emails and on the rare occasions their phones were answered they didn't return calls. In the end I resorted to going in person to their office where I would have to wait ages and was often then met with a blank look and confusion. They seemed to want to do very little for their commission and several times tried to pass parts of their job on to my solicitors. From my point of view, as a buyer, they were inefficient, slow and seemed to have a poor understanding of the process of selling a house.....I think they did a really poor job for the vendors too.Perhaps they are brilliant at lettings?Certainly not one to buy or sell property through!
5/5
GoogleAs a first time buyer our experience was very good with Hunters, they made it as stress free as possible and I would highly recommend them.
Dear Charlie, Thank you so much for your kind review. We are so pleased you were happy with the service you received from us when buying your first home. Wishing you all the best for the future. Kind regards Nikki and the Hunters team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Amersham won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, City of won Gold.
