Every review we hold for the Amersham office, from every platform, shown as written. First names only.
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5/5
TrustpilotExcellent service
Jonty, Leon and Becky (Epsom Branch) are very professional and efficient service. Buying your own home was overwhelming however, they made its so easy for me & they're brilliant agents in the town. Don't let fear hold you to get into the ladder of owning your property, it worth it. Thank You. π
E Β· 2 August 2022
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5/5
TrustpilotPatryk from Hamptons does an amazing job
Patryk from Hamptons does an amazing job! Just working there since a few month he does it much better than the people before. Hamptons: please make sure he stays with you.
Tanja Β· 15 April 2024
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5/5
GoogleI would recommend the Hamptons Amersham Branch to anyone considering selling their home. The entire team have been professional, friendly and incredibly supportive. Having previously used a local agent and failed to sell my house, Kraig, Debbie and the rest of the team got the sale and the service I received from them has been considerably higher than what I was getting previously. Thank you guys, you have been amazing.
Carol Β· 24 October 2016
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5/5
TrustpilotPolite and professional staff.
The staff that came to view the property were very punctual and polite. The photographs of the property were very professional. The after-letting assistance was helpful and I was kept up-to-date throughout the process.
Marchi Β· 6 November 2019
Agent replied Β· 30 October 2024
Thank you for leaving us a review. We are delighted to receive your feedback about our Brighton team and are especially pleased to hear how happy your are with the photographs. We take customer service very seriously and look forward to sharing your review with the Brighton team, thank you again.
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5/5
TrustpilotEnd of Lease and deposit management
Sandra McCrae (deposit manager) from Hamptons has been dealing with my request successfully to claim some compensation after my tenant has over consumed gas during the winter period.Sandra has always responded to my emails very promptly, efficiently and in a very professional manner.Very good job.
Gilles Β· 3 May 2023
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5/5
TrustpilotDuring my tenancy I always hadβ¦
During my tenancy I always had excellent support and very prompt support from the team at Hamptons, whether it was mending a washing machine or getting me back into the house when my lock failed. Rebecca in particular was really helpful and always responsive and organised. It made all the difference to my experience. Thank you! Jessica
Jessica Β· 23 December 2021
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5/5
TrustpilotTenant of a flat ran by Hamptons and ifβ¦
Tenant of a flat ran by Hamptons and if thereβs any issues with the property they sort it quickly and have always been super helpful and efficient. Highly recommend
Megan Β· 14 May 2024
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5/5
TrustpilotPM department of Hamptons, Marlborough
I really rate the PM department of Hamptons Marlborough. I live abroad yet Ashley keeps me regularly updated , responds immediately to any queries, is always happy to chat on the phone rather than just email and provides me with sensible advice when we deal with issues in the rented property. Am super happy and would recommend.
Sophie Β· 8 December 2021
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1/5
TrustpilotHorrendous
Horrendous , DO NOT USE OR TRUST, Mickey mouse accountancy system or clever fraud . Totally unapologetic when busted and still not paid. Use someone else .. save yourself some stress and money
BLACKIE Β· 20 December 2019
Agent replied Β· 30 October 2024
Thank you for leaving us your feedback. Customer service is very important to us and we apologise for any inconvenience caused, please rest assured we always work with the best intentions and would never participate in fraudulent activities. We can see you have contacted the team on another platform and they have responded to you separately. Thank you again.
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4/5
GoogleIn February we bought our new house through Hamptons and, without the support and determination of the staff in Amersham, I'm sure we would not have made it to completion! Having viewed several properties via Amersham, and other Hamptons branches, we found them to be more than a cut above other estate agents and would highly recommend them. If we ever move again, Hamptons will be top of our list.
Andrew Β· 25 October 2014
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5/5
TrustpilotQuick and professional.
Quick and professional.Problem solved.Thank you Melanie
Ewa Β· 30 April 2022
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5/5
TrustpilotDavid Whiting
David Whiting assisted with all our maintenance needs right from the start of our tenancy, assisting with all use of appliances and systems within the property. Really appreciated.
MS Β· 22 May 2024
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5/5
TrustpilotSupport with broken bathroom light switch
A very prompt response to my request and explanation of the process. The electrician contacted me the same day and came round to look at the job. It was completed the following morning.
Mark Β· 12 February 2024
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5/5
TrustpilotThanks Melanie
We have been dealing with Melanie for almost a year and she has always been excellent at dealing with any issues we've had whilst renting through Hamptons. Thank you.
James Β· 1 May 2024
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5/5
TrustpilotGreat group
Great group, very responsive, good workmen, Amy Goldstein is the best!
Arthur Β· 23 June 2021
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5/5
TrustpilotVery Happy with Hamptons.
I've rented my property with Hamptons for 19 years, and the service I have had has been overwhelmingly positive, especially so in the last few years. I'd like to call out Annabel and George in particular who have been responsive, effective and just all around great to deal with.
Chris Β· 15 November 2022
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1/5
TrustpilotDirty smelly rats increasing thereβ¦
Dirty smelly rats increasing there rents for familys who are suffering the cost of living crisis STAY AWAY FROM THESE DIRTBIRDS
Conor Β· 27 May 2022
Agent replied Β· 30 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
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5/5
TrustpilotI am a tenant and the propertyβ¦
I am a tenant and the property management team is fantastic in their support to resolve any issues promptly. My property manager is relentless in helping sorting things out - top marks!
Hanne Β· 4 February 2020
Agent replied Β· 30 October 2024
Thank you for leaving us a review, we will ensure the property management team are made aware of your kind comments.
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5/5
TrustpilotReliable and Responsive
We have had a very good experience with Hamptons and our property manager Jocelyn. She has been very proactive in dealing with any issues as they have arisen and arranging for quotes and repairs quickly and efficiently while keeping us informed of progress along the way.
Jane Β· 23 February 2023
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2/5
TrustpilotUnpleasant correspondence with Selinaβ¦
Unpleasant correspondence with Selina Doran, when simply enquiring about a property. Judgmental and assumptive attitude about my situation, which left me with a decidedly bitter taste. Would not recommend.
Janet Β· 22 April 2024
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5/5
TrustpilotGreat service provided by Grace Campbell
Grace Campbell, who manages the property, dealt really well with our maintenance issue and sorted a washing machine replacement very promptly.
Thanos Β· 4 September 2024
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5/5
TrustpilotMy experience with Hamptons has beenβ¦
My experience with Hamptons has been with property management and my property manager has been Selen. She is efficient, prompt and always has the best interest of the landlord.
GU Β· 12 April 2024
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5/5
TrustpilotHamptons Guildford - above and beyond.
We recently sold two properties in Surrey, one though Hamptons and one privately. I cannot fault Simon Jordan at the Guildford Office who provided excellent advice all the way and was even prepared to help us with guidance on the private sale, going well above and beyond our expectations. I have no hesitation in recommending them.
Simon Β· 12 November 2021
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5/5
TrustpilotJulian Powell
Julian Powell, who manages my flat in Clerkenwell, has done a superb job, especially in arranging a speedy clean between tenancies. I am very grateful for all his help and efficiency.
Maureen Β· 19 March 2020
Agent replied Β· 30 October 2024
We are delighted to hear Julian has had such a positive impact on your experience with us and we look forward to sharing your feedback with him.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.