Hannells Estate Agents Alvaston reviews

Hi Vla! Thank you for your review of you moving experiences with both the sales and lettings teams. We're pleased to see that you've consistently had positive experiences with them, and found them to be professional, responsive and extremely helpful throughout every stage. Both teams pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for your positive feedback and we look forward to being of service to you again in the future when it's time for your next move! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Christine! Thank you so much for taking the time to share your moving experience with Heather, Eliza, Debbie and the Alvaston team. We’re delighted to hear that your house move went so smoothly and that the team provided superb support from start to finish. From Heather’s expertise in pricing and showing properties to Eliza’s consistent updates and reassurance during tricky moments, and Debbie’s guidance in completing the sale, it’s good to know they all made such a positive impact and they'll be delighted to see your comments. Your recommendation means a great deal to us, and we’re grateful to have been part of your journey. On behalf of everyone here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next move! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Richard! Wow! Thank you for such a brilliant review of your moving experience with Eliza and the Alvaston team. They all really do pride themselves on being the best at what they do, especially when it comes to their pro-activity and the professionalism so they'll be delighted to see this highlighted in your comments - especially Eliza! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property, thank you for your recommendation and we look forward to being of service to you again in the future when it's time for your next move! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Joan, Thank you for taking the time to provide feedback on your experience with our Alvaston team. We're sorry that your experience fell short of your expectations and as you can see from the many other reviews published here and elsewhere, it's certainly not the norm for them and not how they've been able to build up such an excellent reputation in the area. If there is anything we can do to address your specific concerns or if you would like to discuss your experience further, please do not hesitate to contact us directly. We value your feedback and hope to have the opportunity to make things right, you can contact me at ben.brain@hannells.co.uk. Either way, we hope that you have been able to find a new property and if not, we can assure you that should you require the assistance of Hannells in the future, the team will endeavour to make sure it is a far more positive one. All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Angela! Thank you for your review of your moving experience with Amy and the Alvaston team. We're pleased to see that you have found them to be helpful, always on hand to answer questions and that you would definitely recommend them. The team pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for your positive feedback and we look forward to being of service to you again in the future when it's time for your next move! Happy New Year from us all! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Hayley! Wow! 🤩 Thank you so much for taking the time to leave such a positive review of your moving experience with Eliza, Debbie and the rest of the team at Alvaston! The team there pride themselves on their customer service and keeping all sides in the loop so they'll be delighted when they read your comments! 🙌 On behalf of the whole team here, thank you for your custom and we wish you an exciting new chapter and many happy memories in your new home! All the best, Hannells ❤🏡

Hi Steff! Thank you so much for your kind words! We’re really pleased to hear that you had such a positive experience with our Alvaston team, especially Eliza and Amy. We know that buying a home can feel overwhelming, so it’s wonderful to know they were able to help with all your questions and make the process smoother. We’ll be sure to pass on your lovely feedback to them. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for recommending us, it means the world to the team as they take great pride in their work there! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi rrandle77! Thank you for your review of your moving experience with Eliza and the Alvaston team. We're pleased to see that you found them to be friendly, professional and that you felt Eliza went above and beyond. The team pride themselves on delivering a top service and Eliza in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for your positive feedback and we look forward to being of service to you again in the future when it's time for your next move! Happy New Year from us all! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi D, Firstly, we'd just like to point out that this review is in relation to our lettings branch in Chellaston, for which you have already posted the same review. Thank you for sharing your feedback. We value all comments, as they help us continuously improve our service. We’re surprised by your remarks, especially since it seems from your review that you haven’t personally been a tenant with us. As for the "poor practices" you mentioned, we take pride in offering award-winning service to hundreds of satisfied tenants and landlords. In fact, we regularly receive positive reviews highlighting the professionalism, friendliness, and helpfulness of our lettings team. If there are any specific concerns, we would genuinely appreciate hearing more details. Please feel free to reach out directly so we can address any issues. We hope any future dealings with us will leave a much more positive impression. All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

The whole team thank you for such a positive review Gurdeep.. look forward to helping you again in the near future!!

Hi Sita! Thank you for your review of your moving experience with Amy and the Alvaston team. We're pleased to see that you've always found us to be a fantastic company with great communication. The Alvaston team pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here at Hannells, thanks again for your positive feedback and we look forward to being of service to you again in the future when it's time for your next move! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Josh! Thank you for taking the time to leave such a positive review of your moving experience with Amy and the Alvaston team. Everyone their takes great pride in their work and know how important communication is when it comes to buying and selling property so we're really pleased to see this highlighted in your comments and the team will be delighted too. On behalf of the whole team here at Hannells, thank you for your support and we look forward to being of service to you again in the future when it's time for your next move! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

David.. It has been an absolute pleasure to help a first time buyer such as yourself to find a beautiful home and to help you with obtaining a mortgage through our Mortgage Advice Service. We look forward to handing over the keys to your first home.. Thankyou for the lovely review!!

Hi Angela! Thank you so much for taking the time to leave such a positive review of your moving experience with Amy and the Alvaston team! 🙌 They team there really do pride themselves on being professional - but friendly, and most important on creating great results for their clients by delivering excellent service so they'll be delighted when they see this mentioned in your comments 😊 On behalf of the whole team here at Hannells, thank you for trusting us with the sale of your STUNNING property and we look forward to being of service to you again in the future when it's time for your next move! All the very best, Benjamin Brain Area Director Hannells - A Moving Experience...

Hi Ashley! 🤩 Thank you SO much for taking the time to leave such a positive review of your moving experience with Amy and the rest of the team at our Alvaston branch. They really do pride themselves on being the very best at what they do and delivering a top-notch service to all of their customers so they'll be delighted when they see your comments! 👍🙌 On behalf of the whole team here at Hannells, thank you for your custom. We hope that you're loving life in your first property, and hope that we can be of service to you when it's time for your next move! All the best, Hannells ❤🏡

Thank you Karen, for such a kind review. The whole team enjoyed working to achieve your sale and we hope you stay in touch!!!

Thank you for taking the time to post such a kind review.. We hope you keep in touch with us in the future Richard...

Hi Sven! Thanks for taking the time to leave a review of your moving experience with Amy and the team at Alvaston 🙌 They'll be really pleased when they see this. Great choice of words, describes the team their perfectly! Thanks again and we hope we can be of service to you again! All the best, Hannells ❤🏡