Bridgfords Alsager reviews

★★★★★ 5/5

Google

The staff at the Alsager branch were very helpful and went above and beyond to help me find a buyer. Davina, the branch manager was very good with her advice and Ross was a very good sales negotiator. I had quite a few viewings until the perfect buyer came along and put in an offer. I would definitely recommend them for anyone seeking to sell their property.

Christine · 23 March 2024

★★★★★ 4/5

Google

Thank you to Davina and all the staff at Bridgfords Alsager for guiding us through the long process of selling our parents' house. It wasn't an easy property to sell and they worked hard to find suitable buyers. Throughout the process …

Ruth · 16 April 2025

★★★★★ 5/5

Google

I found the staff very helpful, friendly and informative at all stages of the sale. They conducted all the viewing and got back to me promptly with feedback whenever possible. The manager at Alsager was very helpful in dealing with the …

Ian · 16 April 2025

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 1/5

Trustpilot

Landlords (and tenants!) - avoid this agent

To use a phrase, Bridgfords / Countrywide are an omnishambles, when it comes to being a landlord's agent. Landlords - Do yourselves and your tenants a favour and choose a different agent. You will end up doing just as much work managing Bridgfords (actually Countrywide) as you would managing any issues directly yourself. Two particular incidents that wound me up were when they charged us for work done by a decorator, which the decorator later admitted was never carried out; and secondly after forgetting to charge a tenant for costs due to them, they charged us instead, after deposit refund - without agreement or notice (money they still refuse to refund).

Paul_reflects · 15 April 2026

★★★★★ 1/5

Trustpilot

Got bored of chasing them

Called multiple times to try and get a viewing booked in. Was told multiple times someone would call me back. Got bored of chasing them. They seemed far more interested in getting me to speak to their mortgage broker, and I hadn’t even viewed any houses with them yet! I have no idea how they manage to sell any houses. Quite clearly a load of sales people trying to hit targets and not actually that bothered about selling houses.

Kiwi · 15 April 2026

★★★★★ 1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE · 5 February 2026

★★★★★ 1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie · 8 April 2026

★★★★★ 5/5

Google

Just sold my house through Bridgefords Alsager and dealt with Davina and Jade, both these ladies are excellent in their work, communication brilliant all the way from start to finish, will definitely deal with Bridgefords if I sell my home again

Angela · 28 October 2024

★★★★★ 5/5

Google

Jade and Adam were a total credit to the company. Adam was so professional and efficient. Managed to save us a lot of money on our …

Andy · 16 April 2025

★★★★★ 5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything. Thank you for going above and beyond for me.

RL · 4 August 2026

★★★★★ 1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

★★★★★ 5/5

Google

Recently bought a property with Bridgfords and although it wasn't stress free (no fault of Bridgfords) Romy and Davina were amazing throughout. From the first call to arrange the viewing they were always helpful and then when moving towards exchange/completion they were efficient, chasing things up themselves to try and get things through quickly. Thank You all, we love our new home!

Emily · 22 June 2023

★★★★★ 5/5

Google

It's a long time since my wife and I last moved house and things have changed so much since then. The ladies at Bridgfords, Davina, Sarah and Kelly were excellent. They led us through every stage of the process, and we're always on hand when we needed help (which was quite often). I would recommend them to anyone looking to move.

Robert · 22 June 2023

★★★★★ 5/5

Google

We really struck lucky choosing Bridgfords in Alsager to sell our bungalow. The team headed by Davina, and very well assisted by Sarah and especially Ross, are working wonders getting people through our front door. Ross has worked his socks off for us, and we are absolutely delighted with all their efforts. A heartfelt thanks to you all.

Phil · 27 July 2023

★★★★★ 5/5

Google

“Selling from outside the area, Buying from within.” We initially put our house on the market with a local agent who promised us the best service of a lifetime and failed badly to deliver. During this time we came to Alsager looking for our new home. There we met Amy of the Alsager team who is a credit to the company with lots of local knowledge of the area , properties, was very helpful and has a lovely personality. Having found a property of interest we then met Davina, who is the senior advisor at the Alsager office. Because of her obvious sales/marketing skills, experience and enthusiasm, we asked her to take on our property and we terminated the contract with the initial agent. The Sale was then mainly marketed by Kelly of the team. Kelly too is so enthusiastic, very pro-active and always honest in her constant communications. Having now bought and sold through the Alsager office, I cannot commend them enough for their enthusiasm, and professional manner in which they dealt with the negotiations during which time there were a few difficult obstacles. Finally I believe, to many agents this industry is just a job and you are “ just another customer!” This is definitely Not the case with the Alsager team. Many thanks again Rob@ Tracy

Robert · 22 June 2020

★★★★★ 5/5

Google

Bridgfords estate agents Alsager and Crewe Bridgfords were and are a very friendly and professional company from start to finish. One of the reasons we chose Bridgfords is because they were the only one to talk honestly and not belittle or talk down their competitors in order to gain customers (unlike two others!), Tracy the manager at their Crewe office was our first contact with Bridgfords and remained courteous and informative from the outset to completion all very professional. Crewe’s viewings team were excellent, respecting our property at all times and giving prompt informative feedback. To be fair they had three buyers make offers in the first week of marketing and the property was under offer at the end of that week. A special thank you to Emily so efficient and helpful 😀 We also bought our new property through Bridgfords Alsager which made this extremely easy for us as they all worked closely, dealing with the solicitors and vendors and keeping us informed throughout the process. Davina Kelly and Sue from the Alsager office were extremely helpful with our purchase 😀 (A special thank you to Sue amazingly efficient and helpful!) all was processed quickly and efficiently. I would recommend Bridgfords Alsager and Crewe to anyone and everyone. A friendly, professional and approachable company with a special thank you to Davina, Emily, Sue and Tracy for their excellent service you were all amazing!

Alan · 22 June 2020

★★★★★ 5/5

Google

Well where do I start! We brought or new family home through the Alsager branch. Kelly was ace from start to finish, she arranged a number of different viewings for us before we made our final decision on our new home. Even then she took us back to make sure several times, nothing was too much trouble for her. Throughout the sale she kept her weekly phone calls keeping us up to date with what was going on, right up to moving in day!! The best thing about Bridgfords Alsager..... Davina and her girls Kelly and Sue. They are fantastic they tell you the truth, they are fair, they have a giggle and most importantly they are real. Although I’m extremely happy with my new house. I may just have to call In every week to see these wonderful funny ladies.

Sharon · 22 June 2020

★★★★★ 5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive. Grace her colleague appeared friendly and focused and a team player. It’s early in the process but we are impressed

David · 13 June 2026

★★★★★ 5/5

Trustpilot

Very happy with sale via Bridgfords Swinton

Very please with the service and result of selling my mother’s house via Bridgfords Swinton. Mike was knowledgeable and efficient. His sale price estimate was 20% higher than another local firm but he managed to achieve it. He also arranged to visit mum in her care home to complete the paperwork. Happy to recommend.

R · 24 March 2025

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Wow, Amy and the team at Bridgefords Alsager have been nothing short of fantastic. The Cottage I purchased was a long drawn out affair, due to the chain, however during this process Amy again was second to none. Nothing was ever to much trouble for her and from a communication pov I could not have asked for more.... she is a real credit to the company which I'm sure senior leaders recognise. Thanks again.

Rob · 23 June 2019