Every review we hold for the Alnwick office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBeen in my new property for nearly 3…
Been in my new property for nearly 3 weeks now, I have asked 4 times via telephone to remove the sold sign, the manner of the staff I spoke to were not bothered in the slightest, totally unprofessional, still stuck with an 8ft Sign 🙄
Darren · 25 May 2022
Agent replied · 19 June 2024
Hi Darren Crutwell, We are sorry this hasn't been removed yet. Can we ask you to provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
★★★★★ 5/5
TrustpilotHoughton -le-spring branch
Daniel Fisher from Houghton -le-spring branch was great from start to finish. After 10 or so viewings another member of team suggested dropping price by £10,000 to sell but Daniel told us to stick with asking price and we would get it and less than week later got asking price..
Juli · 11 June 2024
★★★★★ 5/5
TrustpilotCarly is an excellent agent and always…
Carly is an excellent agent at the Washington branch and always has good deals for investors.
Andrew · 5 August 2023
★★★★★ 5/5
TrustpilotFABULOUS
I have been dealing with Beth & Gabrielle in the Sunderland Office in relation to my late mothers property. It's not on the market yet as we're getting a few things sorted first, but they could not have been more helpful Beth with arranging the valuation and the two just generally keeping in touch with us since with general updates. Will most certainly be putting the house on the market with Pattinson as no other agents we've had out have even bothered with a follow up call, I've had weekly communication with the branch. Honestly couldn't ask for more!
Sophia · 6 November 2021
★★★★★ 5/5
TrustpilotAlnwick team - responsive, helpful, pleasant, proactive
I found the whole of the Pattinsons team to be helpful throughout the buying process. Acquiring at auction was a new process for me but they made the transaction smooth. Darren Tynan and Kelly in the Alnwick branch were both responsive and helpful. I have enjoyed working with them and wouldn’t hesitate to work with them again in the future.
RJW · 8 November 2023
★★★★★ 5/5
TrustpilotExceptional Service
Purchased an online auction property. Joe Bennison from the low fell branch kept me updated prior to and on the auction day. His guidance and instructions enabled a successful outcome. I'm super impressed with the overall expertise. knowledge and friendliness of the team (including Drew) which included providing a solicitor. It's ultra rare to receive this professional level of service in the UK.
Joe · 24 August 2023
★★★★★ 5/5
TrustpilotWhickham Pattinson
We have just sold our house with Pattinson. The Whickham branch has been outstanding. Lyndsay at the Whickham branch always goes above and beyond. Any questions or concerns she’s on the end of the phone and so helpful and cheery. I would sell my next property with her (in particular)because of her amazing customer service skills. She made it easy and for that reason I would highly recommend selling through her. Sadly I have been looking for a house and other competitors are not as helpful or friendly and one in particular, I’d go as far to say was rude. I’ve never had that at the Whickham branch. Highly recommend
MBell · 12 October 2021
★★★★★ 5/5
TrustpilotThe crew at Pattinson estate agents on…
The crew at Pattinson estate agents on the fell were so helpful when my wife and I called in to ask them questions about the areas we were interested in ,They have fantastic local knowledge and were extremely helpful in every action .Helen the manager pointed us in the direction we could take and Jordan Duffy our agent showed us what we asked to see .Nothing was too much trouble and we will definitely be doing future business with them .. a fab little team working very professionally
Mark · 6 October 2021
★★★★★ 5/5
TrustpilotPattinson Heaton Branch OUTSTANDING
Pattinson Heaton Branch (NE6) to be precise were marvellous. Hayley in particular alongside the rest of the office diligently dealt with our requests, phonecalls, emails and kept well-updated in regards to our property purchase. They are a great team and will certainly look forward to working with them again God willing the chance opportunes again. Whilst I must confess I did contact and hassle them with bombarding phonecalls to devastating effect; Hayley dealt with me fantastically updating me more than my own lawyers! Thoroughly and genuinely recommended!
Tolani · 4 October 2021
★★★★★ 5/5
TrustpilotWe dealt with Lyndsey from the Whickam…
We dealt with Lyndsey from the Whickam branch & she kept us up to date every step of the way. She was very professional & are very happy with the service received. Would chose Pattinsons again
Beautylashout · 30 November 2020
★★★★★ 5/5
TrustpilotAuction Sale of property
I sold my late parents house through Pattinsons Auctions. My main contact was Caitlin. She kept me informed of the process on a regular basis, and any queries I had she was more than happy to help me. I would have no hesitation in recommending Keith Pattinsons
Janet · 23 July 2024
★★★★★ 5/5
TrustpilotProfessional Service
This is the first time we have had contact with Pattinson's Blyth Branch. Our experience so far is that the whole team are very professional, friendly and helpful in meeting our requirements as customers. Thank you Team Linda and colleagues!
Sandy · 21 May 2019
★★★★★ 5/5
TrustpilotPattinsons - Forest Hall
We recently used Pattinsons (Forest Hall) for the sale and purchase of our property. Both Joanne and Lauren were very helpful during the process. We would have no hesitation in recommending Pattinsons for the sale / purchase of your property.
Mark · 7 March 2019
★★★★★ 1/5
TrustpilotAvoid at all costs
Avoid at all costs, very high over inflated unjustifiable fees. Scam you into contracts with solicitors fees and still charge you full even not using their solicitors.Mess you about by moving the property to Auctions which will waste your time and reduce the value of the property.
Rakesh · 22 October 2021
Agent replied · 19 June 2024
Hi Rakesh, we are sorry to hear you haven't had the experience that we would expect. Can you supply us with some more information so look into this further? Would you mind emailing as much information such as property address and any contact details you would like to share with us to socialmedia@pattinson.co.uk
★★★★★ 5/5
TrustpilotGreat Experience
From start to finish, easy and stress free process renting a property. From the Sunderland Office arranging everything to the end. Special shout out for Eloise, who was a super star and turned things around very quickly, nothing was a hassle. Big thumbs up!
BP · 30 August 2024
★★★★★ 5/5
TrustpilotReassuring and reliable
I can’t fault the service received by the team at Pattinsons in Whickham especially Lyndsay Greenwell.The personal service was with us from start to finish. Her reassurance and guidance made the process less stressful.I can’t thank her enough.
Emma · 10 January 2020
★★★★★ 5/5
TrustpilotSold my house with the whickham branch…
Sold my house with the whickham branch Lyndsay and Ian have been amazing and helped us through every step of the way! I would definitely recommend the service always call you back and answer your queries and always very helpful, I didn’t feel they were pushy with ‘getting the sale’ and the fees were really good! They did everything to market my property and we’re fabulous throughout the sale I would definitely recommend this team they are very knowledgable and friendly too!
Kerry · 5 August 2021
★★★★★ 5/5
TrustpilotJoanne and team were excellent at…
Forest Hall Branch - Excellent Customer Service.Joanne and team were excellent at communicating throughout the purchase process and were extremely helpful and friendly. I had a very enjoyable experience as a first time buyer and would highly recommend.
Eve · 21 November 2019
★★★★★ 5/5
Googleso easy to sell this way
staff very helpful
Ian · 12 October 2024
Agent replied · 24 October 2024
Thank you so much for this review!
★★★★★ 5/5
TrustpilotFinding a tenant
Lisa was exceptional from the start of the process to the finish in our search for a new tenant, highly recommended
Mark · 5 January 2023
★★★★★ 5/5
GoogleClaire at pattinsons Alnwick was very help with information with properties within our price range, she also had good knowledge of different areas within Northumberland and also explained the process for buying at Auction, Claire Suniega was very helpful indeed.
Carole · 26 October 2018
★★★★★ 5/5
TrustpilotI recently rented via Pattinson and…
I recently rented via Pattinson and found Taylor at Whickham to be amazing in her promptness in responding and resolving any queries.Great exceptional service from Taylor and her team!
SJ · 10 January 2022
★★★★★ 5/5
TrustpilotWe purchased a property
We purchased a property, via auction, and the North Shields team ensured it was a smooth process, going above and beyond to help us. We have also worked with Pattinson North Shields in the past to help find tenants for rental properties, in which they delivered consistently. I would highly recommend their service for those looking to buy, sell or rent properties.
Joanne · 6 August 2023
★★★★★ 5/5
TrustpilotSo helpful
Lyndsay was really lovely when showing us around a property, made us so welcome, relaxed and so helpful.Thank you x
Anita · 31 January 2023
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