Pattinson Estate Agents Alnwick reviews

★★★★★ 5/5

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First Time Renter

Dealt with Eloise & Pattinson when applying and successfully renting my first property. Really clear communication and updates provided by the team would definitely recommend.

Joshua · 21 August 2026

★★★★★ 5/5

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Emily was so helpful throughout the…

Emily was so helpful throughout the entire process. Could not ask for a better person to have to help.

Callam · 28 September 2026

★★★★★ 5/5

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Fantastic service branch manager was…

Fantastic service branch manager Mike Hughes was great helping me choose my first home would highly recommend and I have bought my first home through Stanley branch 😊

Mr · 15 July 2026

★★★★★ 5/5

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Couldn’t have dealt with a better company

Couldn’t have dealt with a better auction house ! Adam and his team were fantastic they dealt with all the million questions we had and guided us from start to finish. With only one auction round on the market to completing soon we couldn’t be more happier.

Grace · 10 February 2026

★★★★★ 5/5

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Outstanding service from the whole team…

Outstanding service from the whole team at Forrest Hall branch, Paula, Charlie & Donna made the purchase and subsequent sale of my property utterly seamless.

Customer · 26 July 2026

★★★★★ 5/5

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Thankyou to Alison and the whole team could not…

Alison and the whole team could not have been more professional. They kept me fully informed throughout the whole process, there were many obstacles to overcome and they remained calm, professional and empathetic throughout, keeping me regularly updated and often gave me information prior to my solicitor. I could not fault them, they made a very difficult process much more bearable and I can't thank them all enough, well done to you all Beth

Elizabeth · 17 July 2026

★★★★★ 5/5

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Pattinson Rental Services

Just used Pattinson to rent out my property as have been very good when used them in past , just to say service was once again excellent especially as was just before Xmas but they found a tenant for me really quickly and sorted everything out in a really prompt time , they really are the go to estate agent in the North East can’t rate them highly enough as never been let down by them and must say didn’t expect them to find anybody till the New Year , they’ve excelled themselves once again big thank you from their team I’m sure their all very good across the board but special mention to Bedlington and Gosforth office team , great service once again.

Baldev · 23 December 2025

★★★★★ 5/5

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I can’t recommend pattinson estate…

I can’t recommend pattinson estate agents enough, from the first gentleman that showed us round for our viewing to every person we’ve dealt with they have been amazing. I’ve mainly dealt with Emily and she is an absolute credit to the company she helped us so much with everything even things that she didn’t have to deal with she went above and beyond for me and my partner. Amazing company with such lovely staff thank you so much for everything.

Emma · 19 December 2025

★★★★★ 5/5

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⭐⭐⭐⭐⭐ 5-Star Review

Janine was absolutely outstanding in helping us sell my father’s property through auction. From start to finish, she guided us with professionalism, care, and genuine dedication. She kept me informed at every stage of the process, ensuring I always knew exactly what was happening and what to expect.

KAREN · 11 December 2025

★★★★★ 5/5

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What an excellent experience!

What an excellent experience! From the first day Jason from the Jarrow Branch came to value my home, offering his expert advice, getting the house on the market and multiple offers in the first day, everything has went smoothly. Emily and the rest if the team kept in regular contact and were always available to answer the questions of an anxious seller.

William · 26 August 2026

★★★★★ 5/5

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Very efficient process

Very efficient process. Everything made simple to understand by a highly knowledgeable and professional group of people. The energy, communication and compassion of the staff left us full of confidence in the that we were in good hands.

Robert · 2 March 2026

★★★★★ 5/5

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I cannot thank Caitlin enough for her…

I cannot thank Caitlin enough for her help and kindness when selling my property at auction, she really took the time to listen to me and made it seamless, she is a credit to the company

Sarah · 14 March 2026

★★★★★ 5/5

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I cannot speak highly enough of Maurice…

I cannot speak highly enough of Maurice from Pattinsons who was the true protagonist in my recent property purchase through auction. From the very beginning, it was evident that his leadership skills were par excellence. His professionalism shone through in every interaction, ensuring that the entire process was handled with precision and care.Maurice took charge of the situation with a calm and strategic approach, demonstrating a deep understanding of the auction process and guiding the team with expertise. He was instrumental in securing the property, making certain that every aspect was managed seamlessly and with unwavering attention to detail. His proactive nature, combined with a genuine dedication to client success, instilled confidence and made the experience a positive one.Without a shadow of a doubt, Maurice was the driving force behind the successful outcome. His exceptional leadership and commitment to excellence set a standard that is hard to match. I am very grateful for his efforts and would recommend him to anyone looking for an estate agent who embodies professionalism and skill at the highest level.

Deep · 12 November 2024

★★★★★ 5/5

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Dan and Hilary have been brilliant from…

Dan and Hilary have been brilliant from the first meeting, very understanding and professional! I would only ever recommend Pattinsons in Houghton-le-spring for their outstanding efficiency to get my property sold!

Cathrine · 11 April 2026

★★★★★ 1/5

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Worst service by agency don't trust…

Worst service by agency don't trust them , offered two houses , but agency keeps saying customer want to go with other person although we offered more , I think agency is taking some money from buyer and refusing offer with offers customer service also worst not in clear in sales . I personally recommend please go with different agency.

SUURRES · 21 August 2026

★★★★★ 5/5

Trustpilot

Would like to say a massive thank you…

Would like to say a massive thank you to pattinsons in whickham branch. , from start to finish the service was amazing. We dealt with Josh a few times who very professional , but mostly we spoke to louise , whom every tine went above and beyond to help us through the whole process from start to finish , lovely girl always happy on the other side of the phone and happy to help , because of the staff and the way they handled the whole situation defo recommend this company.

Sam · 28 October 2024

★★★★★ 5/5

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5 star experience with our agent Mr…

5 star experience with our agent Mr jamie millen. We have recently started our journey to the new home and planning to go ahead via auction. It is been a completely new experience , after all the chaos about auction , with the help of jamie who helped us with answering all the doubts and questions we had about this , we are finally going ahead. Jamie has been so helpful and been approachable at any time . Thank you so much for all your help. It is much appreciated.

Jothi.S · 15 October 2024

★★★★★ 5/5

Google

Darren has been an absolutely super star and has kept me sane in what was a challenging sale and completion. Nothing at all to do with the buyers or Pattinson, ex husband being difficult!! Great communication and customer service which went above and beyond. Thank you Darren and all in the office. Highly recommended.

Julia · 3 September 2025

★★★★★ 5/5

Trustpilot

What an easy transaction

What an easy transaction, and a big thank you to Rachel Lewins great communication, helpful, pleasant, wonderful asset to your team. Thank you all so much.

Eleainor · 6 May 2026

★★★★★ 5/5

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A Positive House Moving Experience

I have had a very positive experience with Pattinsons. I rang on a Saturday morning for an appointment and Daniel arrived on Monday at 1pm. By Tuesday my house was marketed with excellent photographs and a steady stream of viewings. Within little more than a week it had been sold. I found Daniel and the staff professional, helpful and knowledgeable. I also found Lucy Briscoe at Core Legal very efficient. I’ve had a positive outcome as my house has completed within 8 weeks. I would recommend Pattinsons and would certainly use them again in the future should I require another move.

Gillian · 27 September 2024

★★★★★ 5/5

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Emily Blenkinsop at the South Shields…

Emily Blenkinsop at the South Shields branch was incredibly helpful throughout our first buying process. She was speedy with her replies and was a pleasure to deal with. She made buying our first home a seamless process and we can’t recommend her and the team enough. Ben W and Lucy B

Benjamin · 29 September 2026

★★★★★ 1/5

Trustpilot

Not interested unless you're selling soon

Contact was great at the start but that's all I can say. Incredibly poor communication between their own staff and the people who have been in touch have essentially ghosted me, they're not interested because I'm not selling soon despite being told someone would call me back/send the free valuation I requested. When chased, I got an incredibly short message from a Miss Pattinson (I really hope not related to owners) to say she was out of office, essentially not wanting anything to do with it. Outstanding service and experience with another competitor though.

A · 4 September 2024

★★★★★ 5/5

Trustpilot

Great service, would recommend…

Booked viewing appointments through Linda in the Blyth branch. All went to plan, the ones Linda conducted went smoothly and the ones with homeowners were great too. I visited one property on 11th Oct; had a second viewing on 13th Oct; offered on it 14th Oct and sale was agreed quickly. Linda is friendly, helpful, efficient and professional - a pleasure to deal with. I would recommend her to anyone looking to buy or sell a property!

Susan · 15 October 2024

★★★★★ 1/5

Trustpilot

Absolutely awful service cramlington branch

Cramlington Office - Awful Customer ServiceI recently rented a property through this branch. They were unprofessional, lacking empathy and didn’t seem to know what they were doing. I was messed around a number of times when it finally got to the day I was told I would 90% chance be moving on. They hadn’t checked any references and I didn’t even up getting keys til 3pm. With 3 very young kids I did start to worry that I wouldn’t have anywhere to sleep as I had packed up most of my belongings. Yet they couldn’t have cared less and clearly didn’t want to help. Especially Katherine - she needs some training on customer service. Considering her job is customer facing.

Alex · 28 August 2024