O'Malley Property Alloa reviews

★★★★★ 1/5

Google

If I could I would give no stars. I sent a formal complaint about all the damage caused by our tenants and the lack of management but was told that it wasn't their responsibility to check these things and they advise tenants are made aware not to make changes to the property but they do not stop them or inform owners if they do. Here is a list of just some of the issues we had faced. When asked for logs of the inspections none was provided and I that is was my fault as this could of been done before they took over which is not true. We specifically asked them to take new photos and do a full new tenancy agreement but they did not do anything we asked. So if you want to spend thousands of pounds fixing your property and for them to do nothing go ahead! "Doors: All door handles throughout the property are damaged and require replacement. Bedroom Flooring: The flooring in the bedroom has been removed, and damaged flooring has been left behind. Blinds: Window fixings have either been removed or damaged that were present at the start of the tenancy which need replaced. Living Room Window: The window frame in the living room is badly damaged, due to a heavy blind being attached inappropriately to the top to the surround is falling off. Radiator: A radiator is currently falling off the wall and requires immediate repair to ensure safety and functionality. They have yet again stood on a radiator (this happened in the bedroom) Windows: The bathroom window is damaged and does not open properly, the key was left to rust inside the frame. Mould: Significant black mould growth is present in at least two areas of the property, causing substantial damage to the walls. This indicates a lack of proper ventilation. Ventilation: The vents above the internal doors have been closed off, which has undoubtedly contributed to the mould issue by preventing necessary airflow. Kitchen Doors: Several kitchen cupboard doors are damaged and one is falling off. Kitchen Units: The back of several kitchen cupboards are damaged and have been taped up, and the kitchen worktop is also damaged. Garden: The garden has been completely ripped up and left with no grass. Shed: The garden shed is damaged and full of holes from them attaching the unauthorised buildings which now needs removed. Appliances: The fridge freezer has been badly damaged and needs replaced. The door on the washing machine is cracked and needs replaced. External Alterations: Aerials, wiring, and satellite dishes have been added to the exterior of the property without permission making it look messy and we now need to pay to have them removed or reattached to the correct place (dish been attached the the bottom of the building on the ground, fibre wires at the back of the property are not attached to the wall. Keys: We were only given one front door key back when two were supplied" Edit: reply to your message. The damage was done during the time you managed the property. We had been in the property before you took over and none of these issues were there. The same lack of accountability as usual.

Jenny · 14 August 2025

★★★★★ 5/5

Facebook

Really glad that we chose O'Malley to sell our house. We were very pleased with our marketing photos and how quickly it could be arranged for the surveyor to come out right after New Year. The communication throughout the process has been excellent, with Emma and the rest of the team replying so quickly to any of our questions, and keeping us updated. Our portal was always kept up to date with viewings booked in and feedback given. We were so happy to have our house sold within 10 days of being listed. Thank you so much Emma and everyone else at O'Malley.

Rachel · 19 January 2024

★★★★★ 5/5

Google

From the first phone call with Stephanie, who was a breath of fresh air, to the initial meeting with Emma, who was informative, confidence inspiring and took on board exactly how and what we were looking for, with the sale of our home. O'Malley stood out compared to the other agents that we had seen, and the service has been impeccable. Kept us informed at every step and the house sold within 6 days! Would highly recommend them! The sales progression app, they use, is genius! All round a 1st Class service, but its the staff that made it a pleasurable experience. Thanks again Emma!

Lisa · 14 August 2025

★★★★★ 5/5

Google

Jade, Emma and the team handled our house sale brilliantly. Communication was excellent, fees were competitive and the software offered allowed me to track my viewings (with text and email confirmation of each appointment), see feedback from each viewer, track offers submitted and also gave me visibility of the views my property had on Rightmove. I’m quite particular about photos and was delighted when the professional photographer (Greg) came out to take pictures and capture a 360 degree tour of my property. Thanks Greg, they were spot on. Thank you very much. I’m not surprised you won estate agent of the year, well deserved!

Mike · 9 September 2022

★★★★★ 1/5

Facebook

There communication is terrible your paying them for a service which for me they failed miserably it was down to myself always to contact them to ask why I still had no for sale sign after nearly two weeks and as I was told by them the house would be on there social media and the omally website within 20 minutes of the initial phone call on start of December that also took weeks of hounding them the photographer they use isn’t professional in my opinion and is very overpriced compared to others with better quality and quantity my experience with them has been very disappointing the girls you get on the phone are lovely but they always blame a third party team or the marketing team and promise to have it sorted but again that didn’t happen and I yet again had to call them back in the day good few years back they had good feedback but now present few years on do your research please as I should have done

Lyn · 29 January 2026

★★★★★ 5/5

Google

Really glad that we chose O'Malley to sell our house. We were very pleased with our marketing photos and how quickly it could be arranged for the surveyor to come out right after New Year. The communication throughout the process has been excellent, with Emma and the rest of the team replying so quickly to any of our questions, and keeping us updated. Our portal was always kept up to date with viewings booked in and feedback given. We were so happy to have our house sold within 10 days of being listed. Thank you so much Emma and everyone else at O'Malley. Rachel & Peter McAllister

Rachel · 29 March 2024

★★★★★ 5/5

Google

Fantastic communication throughout the buying and selling process. All staff were friendly, approachable, knowledgable and professional. Fees were an excellent rate and very competitive. Useful moving in pack/box provided to get us started in our new home, which was a lovely surprise. Would highly recommend this estate agency.

Garry · 17 September 2023

★★★★★ 5/5

Facebook

Absolutely brilliant estate agent, supported us every step of the way. Emma, Jade and the team are helpful, friendly and go the extra mile. Nothing is too much for them. We cannot thank you enough for all the help, advice and support you have given us. Would definitely use again and highly recommend to anyone selling a property.⭐️⭐️⭐️⭐️⭐️

Lorraine · 25 August 2022

★★★★★ 5/5

Google

I came across the business when I partnered with them on a project. They were always prompt in responding, helping and being clear with me. The professionalism was next level. I highly recommend. The entire sales team are always available to help and are quiet knowledgeable. Thank you John and the team for the pleasant experience.

Sami · 29 March 2024

★★★★★ 5/5

Google

Great service and communication from Emma and the rest of the team, our house move fell through twice but Emma kept us positive and was always proactive in marketing our house. Thanks to all the team.

Joan · 7 April 2023

★★★★★ 5/5

Google

Excellent customer service throughout the selling of our first property and buying again a few months later. Always prompt when communicating and there to answer any questions we had. Special thanks to Emma and Jade who dealt with us through the whole process.

Declan · 6 July 2022

★★★★★ 5/5

Facebook

I would like to say a huge thank you to Karen for her 5* service at O’Malley Property. She made the process of finding a flat quick and simple, she kept me updated at all times and nothing was too much trouble. She answered all my queries with no hassle, even the stupid ones! The service has been first class and so quick from start to finish and I couldn’t recommend the company enough. Thank you Karen for all your help and support in finding my perfect flat!

Ailsa · 19 July 2020

★★★★★ 5/5

Google

Stephanie was such a massive help with the mortgage process, it was very daunting for us being first time buyers and she took us through every step and was there when we had any uncertainty and put us at ease. Couldn’t have done it without her.

Gillian · 29 March 2024

★★★★★ 5/5

Google

5* service - Karen at O'Malley Property made the process of finding a flat quick and simple, she kept me updated at all times and nothing was too much trouble. She answered all my queries with no hassle. The service has been first class and the process so quick from start to finish, I couldn’t recommend the company enough. Thank you Karen for all your help and support in finding my perfect flat!

Ailsa · 6 July 2021

★★★★★ 5/5

Google

We had a fantastic experience with O’Malley property from start to finish with dealing with our Mortgage. John and his team were professional and thorough throughout the whole process making us feel at ease and as stress free as possible. Would highly recommend.

Gemma · 29 March 2024

★★★★★ 5/5

Google

Steph was absolutely brilliant throughout the whole process. From looking into our existing mortgage, arranging our new mortgage, life insurance and home insurance. Nothing was an issue and she was always happy to answer the phone and help with any questions we had. Thanks so much steph!

Steven · 30 December 2023

★★★★★ 5/5

Facebook

My Partner and I were looking to rent a property and thanks to Karen the Lovely Estate Agent she managed to help us find our perfect first home. I would just like to say thank you so much to all the Staff at O'Malley Property they have been very helpful and polite at all times unlike some other Estate Agents, I would definitely recommend this Property and am so happy that My Partner and I have made the right Decision

Rachel · 21 March 2017

★★★★★ 5/5

Google

We recently remortgaged, the service from John was excellent from start to finish. Stress free and we were surprised how good a rate we got given the current cost of living crisis. I would definitely recommend.

Amy · 14 April 2024

★★★★★ 5/5

Google

Stephanie was incredibly reliable and absolutely fantastic as a mortgage advisor. She went above and beyond to ensure I had all the information I needed and guided me through the entire process with expertise. I would highly recommend her.

Scott · 29 January 2024

★★★★★ 5/5

Google

Steph is extremely knowledgeable and has helped my wife and I on numerous occasions regarding our mortgage and home insurance. We’re due for remortgaging soon so will be back in for more assistance! …

Craig · 14 April 2024

★★★★★ 5/5

Google

Stephanie was so helpful, explained everything in a way I would understand it all and helped me purchase my first house! She really made the process exciting - would recommend her to anyone looking for a mortgage advice.

Emma · 30 December 2023

★★★★★ 5/5

Google

A great agency who go above an beyond to support their clients and to find the perfect home. Donna Hadlow has been fantastic in helping us get the right place.

The · 2 June 2024

★★★★★ 5/5

Google

I saw 2 houses from this agency. There was no problem getting this booked, people I talked to over the phone were great, happy to help. Yana was giving me a house tour and she is an absolutely amazing person. Very professional and friendly, she answered all of my questions and even more.PositiveProfessionalism

Dominika · 27 August 2021

★★★★★ 5/5

Facebook

myself and my boyfriend just recently purchased a property with omalleys. Alot of people were interested in it and competition was high. I was very anxious about this. When we went to view the property Levi made us both feel at ease and awnsered any questions we both had. He was also good at showing round the property and explained things well.

Lora · 28 March 2018