Every review we hold for the Alfriston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBeing new to the area, we had never heard of Bees Homes, but came across them when we found our dream house. Bees Homes are something special, and give a truly bespoke service. We first saw the house in February last year and fell in love with it from the moment we pulled up on the drive. Having no buyer for ours we tried not to get our hopes up, whilst at the same time working to sell ours. Bees Homes checked in with us regularly making it always feel possible. We had an offer on our house in October and were so pleased to finally be in a position to make an offer. From acceptance of our offer to completion Ana was keeping us constantly updated, liaising with all stakeholders throughout the whole process, reassuring us and sharing her valuable knowledge. They say moving house is one of the most stressful life events, however we were lucky between the whole team, solicitors, removal company etc the process was like clockwork with exchange 5 days before completion , a week before Christmas. And the extra special touch when we moved in, a welcome pack of local produce, a ‘First Christmas’ ball ball and a Bees Home bag, which I love ! I would not hesitate in recommending Bees Homes to anyone buying or selling their beautiful property.
Helena · 15 February 2026
Agent replied · 16 April 2026
Dear Helena, the team were delighted to read your review and to see "our" bag prominent in your wonderful kitchen. Thank you for noting the care and attention we pay to communication, an essential part of selling (and buying) a unique home such as yours. We often describe ours as being a 'Concierge' service; knowing the right professionals (and the best local hosteleries) is key to delivering that service. Thank you again for such a thoughtful testimonial. Ana & The Bees Homes Team
★★★★★ 5/5
TrustpilotRight from the beginnings of the Sales…
Right from the beginnings of the Sales process through to completion Bees Home especially Ana kept us informed of not just outstanding issues but also what had been completed . She went above and beyond to ensure not only us but all other parties be it Agents or Solicitors were aware of the status of not only our sale but purchase also . They certainly have a culture to be proud of .
Daryl · 11 November 2025
Agent replied · 25 December 2025
Daryl thank you for your kind words and for drawing attention to our culture. "We leave everyone in awe" is a core value and the team is proud that you recognised the effort we put into getting the sale of your lovely home over the line. In today's market, where the fall through rate is approaching 30%,the successful agent is the one who is very proactive, and unshakably focused. All of us at Bees Homes wish you and Karen a wonderful future in your new home.
★★★★★ 5/5
TrustpilotGreat communication and realistic support throughout
The approach of the whole team, and especially Ana, at Bees Homes is great! I have bought through them (March 2022) and have then, much more recently, sold through them too. The stand out elements of Bees Homes's approach is their regular straightforward and realistic communication coupled with a way of always carrying the processes forward. Selling and buying property in England is notoriously difficult. Therefore the support of a business like Bees Homes really does make a difference.
Max · 13 May 2025
Agent replied · 28 July 2025
Dear Max thank you for your kind words and for highlighting the effort the team put in to get the sale across the line.
Since we specialise in unique homes the challenge is often navigating buyers through the idiosyncrasies of period properties.
As you note "regular, straightforward and realistic communication' is a core component of our offering and a core value of our business.
Thank you for coming back to us.
Ana & the Bees Homes team.
★★★★★ 5/5
GoogleWe have bought and sold several properties in the last 25 years, and found Bees Homes the most driven, efficient and helpful agents we’ve dealt with. Although Bees Homes (Ana) were representing the sellers of the property we were purchasing, we found them to be incredibly helpful in driving forward the sale of our property which was somewhat slow.
From our experience we would strongly recommend Bees Homes. Unfortunately, now we have our forever home we won’t be requiring their services in the future as the only way we’ll be leaving this wonderful property is in our boxes!
A Big Thank You to Ana + the team 🙏
Andy · 18 August 2024
Agent replied · 24 August 2024
Dear both, that you have noted our role in helping drive forward the sale of your property to enable you to purchase our clients' home is much appreciated. It is hugely gratifying when the effort we put in up and down a property chain gets recognised. Enjoy your new lovely home. Bees Homes Team
★★★★★ 5/5
GoogleBees Homes with Ana at its helm are specialists at selling properties. Ana is passionate about delivering a professional and expert service to her clients. She applies her creativity, style, people skills and dedication to making your property stand out from the crowd. In a difficult market, Bees Homes is a partner of choice.
Annalisa · 13 July 2025
Agent replied · 13 November 2025
Annalisa, thank you for your kind words and noting the importance of making your property stand out from the crowd. It's about helping a prospective buyer to imagine themselves living in a home.
Thank you again for entrusting us with the sale of your lovely Mews House in Westminster.
Ana & The Bees Homes Team
★★★★★ 5/5
TrustpilotSimply The Best
Bees Homes was recommended to me by a friend who had used them. I fully expected the service to be a greater commission percentage than it turned out to be. At the beginning I was a little skeptical whether I would receive value for money, but once the photo shoot was under way for the brochure, the difference between a high street Estate Agent and Bees Homes suddenly became clear. There is just NO comparison. Ana and her team proactively sold my home, achieved a good price and ‘nine to five’ just didn’t exist. Ana even sold my unwanted furniture to my buyers!
Ms · 19 July 2024
Agent replied · 28 July 2025
Dear Paula, thank you so much for noting the extra mile Ana and the team went to get the best price for your home and your 'chattels'. We appreciate the "you get what you pay for" quote and the differentiators you drew between us and the others. All of us wish you all the best in your new home. Bees Homes Team.
★★★★★ 5/5
TrustpilotBees Homes outstanding insights & effort
Bees Homes insights, service, followup & communication is exceptional. We chose Bees from flyer before Xmas when other agents were recommending wait till March. But Bees strategy was focused on Boxing Day & online viewings during holiday Xmas/NY period. From there boss Ana was persistent and innovative and brought more viewers in 4 bad weeks of winter than 3 other agents brought in a whole year. They didn’t stop there - once Ana found a potential viewer she got both sides to meet in the middle and kept communication turned up anytime of day or night to keep the sale on track. Outstanding insights & effort in a tough market - well done Ana!
John · 6 June 2024
Agent replied · 28 July 2025
Dear John, it makes all the effort worthwhile when clients as discerning as you and Shareen articulate so eloquently why Ana and the Bees Homes team are so different. Thank you for noting the advice (against the tide of established high end corporate agencies) of launching on Boxing Day and of the effort Ana put it to get the sale of your unique family home over the line. We never met face to face but throughout understood the importance of effective communication across many time zones! Thank you for trusting us!
★★★★★ 5/5
GoogleBees Homes was a great choice and finally provided the professional and driven service we had found lacking in the traditional estate agents we used previously. From Day 1, Bees were maximising opportunities and marketing the house to a wide array of their clients. This continued and allowed a strong, short chain to come together at a time when the general housing market was dead. I am quite sure our house chain would never have completed in the timescale set by the bottom of the chain, if it hadn't been for Ana's tenacity and professionalism to push it across the line. This means there are four happy families all in their new homes for Christmas.
Amy · 15 January 2026
Agent replied · 16 April 2026
Dear Amy (and Mike), thank you for your kind words and for noting the effort we put in to find your wonderful home, the perfect buyers. One of our core values is "We are tenacious and unshakably focused" and delighted this came through in getting the sale over the line when at times it seemed events (and the looming holidays) were conspiring against us. Ana & the Bees Homes Team
★★★★★ 5/5
TrustpilotBees Homes - the proactive, professional estate agents
Bees Homes was a great choice and finally provided the professional and driven service we had found lacking in the traditional estate agents we used previously. From Day 1, Bees were maximising opportunities and marketing the house to a wide array of their clients. This continued and allowed a strong, short chain to come together at a time when the general housing market was dead. I am quite sure our house chain would never have completed in the timescale set by the bottom of the chain, if it hadn't been for Ana's tenacity and professionalism to push it across the line. This means there are four happy families all in their new homes for Christmas.
Amy · 23 December 2025
Agent replied · 25 December 2025
Dear Amy (and Mike), thank you for your kind words and for noting the effort we put in to find the perfect buyers for your wonderful home. One of our core values is "We are tenacious and unshakably focused" and delighted this came through in getting the sale over the line when at times it seemed events (and the looming holidays) were conspiring against us. Ana & the Bees Homes Team
★★★★★ 5/5
GoogleDefinitely one of the best experiences I've have with estate agents to date , Ana and her team are on the case from sun up to sun down, chasing and making sure all the milestones are met on time in order keep the stressful process of buying and selling moving forward. Great experience and definitely to be recommended!
T · 14 March 2025
Agent replied · 15 April 2025
Tim, thank you for your kind words. As a bespoke agency we apply a very hands on approach to getting a home sale over the line. “Happy customers = Happy Bees”
★★★★★ 5/5
TrustpilotAn amazing partner in securing our forever home
We recently bought a new home through Bees and I can confidently say that dealing with Ana was the best part of the entire process. It wasn't an easy chain below us but she was incredibly proactive throughout to keep things progressing, communicating regularly to update and reassure us, and eventually landing us in our forever home. Just having an agent who understood that 'no news is still news' was so refreshing during a stressful time like a house move and I wouldn't hesitate to recommend Ana and the team at Bees.
Alex · 24 December 2023
Agent replied · 28 July 2025
Dear Alex, thank you so much for your kind words and for noting the importance we place on communication. “No news is news” is one of the ‘10 commandments’ our team adheres to:a communication vacuum can lead to misunderstanding and collapsed chains.
Enjoy your wonderful new home.
Ana & The Bees Homes Team
★★★★★ 5/5
TrustpilotA unique estate agent
What a find! If you are looking for an agent who is knowledgeable, professional, creative and successful then look no further than Bees Homes. Ana impressed us right from our initial meeting and continued to do so throughout the process. Her VIP Club is such a great idea, and found us our buyer before the house even went on the open market. The home styling is a wonderful aspect of the service and the bespoke brochure is something we will treasure. Thank you Ana and Team!
Hannah · 18 December 2023
Agent replied · 28 July 2025
Hannah, your kind words are much appreciated. We are delighted you found us to be "knowledgeable, professional, and creative..". Thank you for pointing out the value of our VIP Buyers Club. Over the years we've found 'proceedable' buyers (those without a chain) who are listed appreciate getting early warning of properties that meet their criteria and move quickly to secure a purchase. All of us wish you and your family a happy and healthy life in your new home. Ana & the Bees Homes Team
★★★★★ 5/5
TrustpilotRecommending Bees Homes
After 33yrs in one house it was time to downsize and that’s when we came into contact with Bees Homes as they were the selling agent of the house we were interested in viewing. The house had just come onto the market and at very short notice they managed to juggle the viewings so we could view the house on a specific day. We were very impressed with their brochure and unique bespoke sale boards, both top quality and very tastefully presented. From the first day we viewed the property to us moving in Ana was fantastic, so helpful, professional, kept us continually informed, nothing was too much trouble and more importantly was extremely knowledgeable in her line of business. Ana and her husband called in a few days after we moved in to check if everything was OK and to wish us well - again that extra special touch. We would have no hesitation in recommending their services to anyone selling a house.
Margaret · 23 August 2023
Agent replied · 28 July 2025
Dear Meg, thank you so much for your kind words and especially for noting great communication, professionalism and how impressed you were with the bespoke brochure (a keepsake) and bespoke board. One of our core values is "We deliver outstanding service" and we are delighted you experienced that. Ana, Paul & The Bees Homes Team wishes you and Peter many happy years in Grange House.
★★★★★ 5/5
TrustpilotA Very Professional Service
We recently had the pleasure of working with Ana and her Team in the sale of our property. From the very beginning we found the Team to be knowledgeable and extremely helpful. Ana is the ultimate professional, nothing was too much trouble, going that extra mile to help in whatever way she could. I am based overseas and Ana kept me well informed and liaised with both our purchasers and other professionals. A truly first class service, with every detail taken care of. I would thoroughly recommend Ana and her Team, by using Bees Homes the stress of selling was alleviated. Thank you Ana.
Mrs · 19 August 2023
Agent replied · 28 July 2025
Dear Ann, one of our six core values is "We deliver outstanding service", and it's very pleasing you commented positively on professionalism, communication and knowledge. As you reside overseas there was an extra burden of trust on us to be your eyes and ears often acting as 'meet and greet' for the various professionals involved in the selling of a property. Despite media predictions of a fall in prices at the time of the listing, we are delighted to have secured a buyer in excess of the asking price and within a month of launching it. Ana & The Bees Homes Team
★★★★★ 5/5
GoogleI am just so relieved that I found Ana and Bees Homes; such a refreshingly personal and committed service. From the first Ana and her team understood and appreciated my house, perhaps even more crucially understood me and what I needed to achieve.
The communication was excellent, more than one set of purchasers were found, in fact all viewings were appropriate ones.
Expert advice was given and metaphorically hands were held, I may even consider moving again!.. if I could use this agency.
I have confidently recommended Bees Homes to friends and family members.
An excellent and expert service, highly recommended.
J · 16 April 2023
Agent replied · 9 June 2024
Dear Tina, thank you for your kind words. Your unique home deserved to go to the right buyer, someone who would be a custodian in the way you were. We are delighted that you chose to note the way we vet prospective buyers to ensure viewings are appropriate. It's one reason we spend time upfront getting to know you, the home and the immediate area and why the bespoke brochure reflects the character of the property. Thank you again for becoming a "Bees Homes Ambassador" (a great recommender). Ana and the team wish you happiness in your new home.
★★★★★ 5/5
TrustpilotProfessionalism at it's best
Believe me, Ana and her team will succeed in selling your home. An extremely professional, passionate team who work tirelessly to produce the right results. We recently bought our dream home through Bees Homes. They liaise consistently with both seller & buyer & the professionals involved, guiding & updating you throughout the whole process to achieve a successful & quick outcome. Excellent communication through use of a friendly What's App group is a crucial in keeping everything on track. I would highly recommend Bees Homes who are there for you every step of the way. It was a pleasure and delight to deal with both Ana and Ellie, who helped us secure our forever home. Thank you so much.
Nicholas · 9 December 2022
Agent replied · 28 July 2025
Dear Nick (and Karen), thank you so much for your warm and kind words. We are delighted you chose to use words such as 'professional', and 'excellent communication' to describe what it was like to buy a unique home from a Bees Homes client. However, the choice of the word 'passionate' gave us the most pleasure as it's a characteristic we believe is a differentiator. Ana and the team wish you many years of happiness in Elma Cottage.
★★★★★ 5/5
Trustpilotreview rating 5 Simply put
review rating 5Simply put, Ana and her team are great! Very professional, proactive, responsive with very regular open communication with Krista and myself. So, we always knew what was going on.Also produced a great selling document of our house which did the trick with our first viewing as they put an offer in straight away!I have recommended Bees Homes to a few people already and will continue to do so when people ask.Great job Ana & good luck as your business grows!Nick Hughes
NICK · 22 November 2021
Agent replied · 10 June 2024
Dear Nick and Krista, thank you for taking the time to highlight some of the attributes of our service. Yours was truly a unique and lovely home, one that the team (stylist, photographer, copywriter, brochure designer and printer) loved working on. We recall with pride how 'your' bespoke board with the twilight picture of your home attracted so much passing interest. Thank you again for entrusting the sale of your property to us and for being such strong supporters / recommenders.Ana & The Bees Homes Team
★★★★★ 5/5
TrustpilotA company with a real personal touch
Ive know Ana a few years now and when i decided to sell my first home i knew Ana would be the lady for the job!!She staged our property making it look amazing in the photos which really made it stand out from all the other properties advertised on Right move.She made sure any potential buyers were serious candidates before even considering a viewing which weeded out any time wastersAs this was a first time property sale for us she really held our hand through the process as we were very green behind the ears when it come to selling a property. Whenever an issue arose she was first on the phone to speak to all parties involved to keep the process moving.I would not hesitate to recommend you to friends and familyThanks so much Ana and team for all your great work!!!!
James · 19 November 2021
Agent replied · 10 June 2024
Dear James (and Sammi) thank you again for entrusting us with the sale of your lovely home. First impressions count which is why we take great care in how we present a property so that it stands out from the crowd. Thank you also for noting how we carefully screen potential buyers to ensure only those with serious aspirations are given viewings. Finally, we appreciate you acknowledging how we were alongside you every step of the way on your sale and purchase. Ours is not a volume business and since we only work with unique and beautiful homes we are able to give a very hands on and supportive service.Ana & The Bees Homes Team
★★★★★ 5/5
TrustpilotImpeccable service with care and an eye for Detail.
Many of my very dear friends who have used the services of Bee’s Homes have again and again said what a brilliant service they received from Ana and her team. From day one each said that her knowledge, expertise, attention to detail, the amazing way she dressed their homes up to allows the very best representation of them all was exemplary. Her and her team’s knowledge of the local housing market has helped my friends who were either buying or selling their properties to get a better understanding of what to expect. More so is her wonderful communication prowess, which is always without fault, from being on hand at most any time of the day to always ensuring that all parties are kept up to date and very well informed. Bee’s Homes is one of the most respected estate agents in the local area, one that is highly trusted, and I would and have highly recommend Ana and her to anyone that was looking to buy or sell their home.
Faiza · 18 November 2021
Agent replied · 10 June 2024
Dear Faiza, as one of the doyennes of the Sussex Business community your words mean a lot as you are better placed that most to assess what great customer service looks like. That you note the attention we pay to presenting a house to its optimum potential is particularly pleasing. Thank you for your continued support and recommendations. Ana and the Bees Homes Team.
★★★★★ 1/5
TrustpilotEvery few months we receive an unwanted…
Every few months we receive an unwanted and unsolicited communication from Bees Homes which appears to be begging for clients who happen to reside in high value homes.I posted this on a local forum and it appears that a number of home owners have received these communications and one of them suggested that these letters may breach data regulations. Whether they do, or not, they are irritating!This company appears to be operating out of an economical flat in a domestic block in Eastbourne. If we were selling our house we use someone with a proven track record and a high street office.Finally a number of the positive reviews on Trustpilot seem to contain the same type of phrases and are written in the same style. They are also from people with very few reviews. Perhaps Trustpilot is not particularly on the ball spotting fake reviews!
Fred · 18 November 2021
Agent replied · 10 June 2024
Dear Mr Parker,
We were surprised to read your comments on our service as you’ve never retained us.
Firstly, you may be pleased to know that Bees Homes operates from our country office in Alfriston where our clients are always welcome for a cup of tea and to discuss the sale of their home.
You may have missed the photos of our office in the letter you received which incidentally also showed the addresses of our trading and registered offices at the foot of page one. You can see similar photos (as well as the address of our office) on our website: https://www.beeshomes.com/our-team/ and on TrustPilot.
It may not be common knowledge that every company registered at Companies House must have a registered address. This is often different to that of the usual trading address.
Thank you for your comments with regard to our letters, we do welcome all feedback. Over the years we have found letters to be an effective way to communicate with our niche market allowing us to provide accurate and in-depth market updates which are often gratefully received.
Here's an email we received from a previous recipient:
I just wanted to say that, although your Sussex Market Update arrived almost exactly at the point when we finally sold our house on Lewes High Street, it was perhaps the most insightful and helpful piece of research I received by way of mailshot, and I will bear that in mind if asked for recommendations.
To ensure that we do not cause you any further upset please do contact us privately so we are able to make sure we do not write to you again.
Lastly, as to your comment on the quality of our reviews, we are proud to have received the wonderful and genuine reviews we have. We work hard to go above and beyond for our clients to make their selling process as stress free, enjoyable and successful as possible. We are delighted this is reflected in their comments and translates in referrals to friends and family.
All the best, The Bees Homes Team
★★★★★ 5/5
TrustpilotHeads and Shoulders Above The Rest
Having had several estate agents come to our home with the potential of working with us for our sale, we chose what we thought was the best one. We had a bespoke property that required attention to detail and a personalised service to find the right buyer; we were deeply disappointed when we received a sub standard, generic brochure and anonymous service from the estate agent we originally chose.... Luckily for us, this is where Bees Homes stepped in and simply changed everything!Recommended through a friend, Ana and her team have delivered beyond our wishes. Caring, attentive and professional service, with prompt management of the sale. Having Ana and her teams' support to aid the sale process has been an immeasurable betterment on previous experiences. We got the price we wanted, a happy buyer for our house and a swift pain free process. We are delighted and would recommend highly.Thank you Bees Homes!
Kate · 2 August 2021
Agent replied · 10 June 2024
Dear Kate thank you for taking the time to share your thoughts. Yours was a beautiful and unique property and we were honoured that you entrusted us to sell it. We are delighted that you chose to highlight "...caring, attentive and professional service..." and to contrast the difference in approach. Thx again, Ana & The Bees Homes Team
★★★★★ 5/5
GoogleIve know Ana a few years now and when i decided to sell my first home i knew Ana would be the lady for the job!!
She staged our property making it look amazing in the photos which really made it stand out from all the other properties advertised on Right move.
She made sure any potential buyers were serious candidates before even considering a viewing which weeded out any time wasters
As this was a first time property sale for us she really held our hand through the process as we were very green behind the ears when it come to selling a property. Whenever an issue arose she was first on the phone to speak to all parties involved to keep the process moving.
I would not hesitate to recommend you to friends and family
Thanks so much Ana and team for all your great work!!!!PositiveQuality
James · 12 June 2021
Agent replied · 11 June 2024
James, thank you so much for the kind words and for highlighting how we worked with you to present your beautiful home to its full potential and make it stand out from the crowd. First impressions online really do count!
We are delighted you noted the way we are there to help guide you and the buyer through the whole process and where necessary to act as a catalyst to keep things moving! We are able to do this because we focus on a few clients and give personal attention to them.
We call ourselves Property Matchmakers for a reason. Preparing your home for viewings takes time especially with a family. You don't want your time wasted so we only bring round prospective buyers we believe to be serious. Thank you for recognising that.
We wish you and your family all the best in your new home.
Ana & the Bees Homes Team
★★★★★ 5/5
GoogleGreat service. We had a constant stream of potential buyers view our home and it sold in days for much more than other agents valued the house at.
Ana and the team produced a stunning brochure which presented our house like something out of Homes & Gardens Magazine.
Christina · 15 April 2024
Agent replied · 11 June 2024
Christina, thank you for your kind words and noting the importance of the tailored marketing approach we adopt for our clients. It's important potential buyers are able to envisage themselves living in "your" home. The key to attracting them in the first place is for the photos to stand out from the crowd and the process of staging is critical to achieving that.
Ana & The Bees Homes Team.
★★★★★ 5/5
GoogleYOU CAN JUDGE AN AGENT BY HOW THEY RESPOND IN A CRISIS!. We had a few in selling and buying. Ana and Bees Homes were there for us whenever we needed them, no matter the time or day.
The presentation of the flat, Ana took so much care and attention getting our property presented to its optimal potential (it took her over 2 hours photographing for the best pictures). As a result it was sold in less than a week of her initial visit and for more than the asking price.
Ana then helped us secure the right property and negotiated on our behalf.
At one point when it looked as though the chain might collapse, Ana arranged for a local builder to come out on a Saturday and price a bit of remedial work in order to get exchange of contracts.
Ana recommended a local conveyancer who worked as hard as the Bees and between them made a good team in getting the sale/purchases moving at a steady speed.
Bees Homes is highly rated and its easy to see why. Theirs is a personal and caring service with no hard sell, just honest and dedicated. They truly go the extra mile.
Thank you Bees Homes, especially Ana.
Elizabeth · 12 June 2020
Agent replied · 11 June 2024
Dear Elizabeth, thank you so much for the very thoughtful and detailed review.
It’s great that you’ve highlighted many of the areas we feel make us different.
As Ana often says our role is that of a “Property Matchmaker” making sure all parties are happy. Good luck to you and Shane in your new home. The Bees 🐝 Homes Team …
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