Trusted Agent profile · Alderley Edge

Bridgfords Alderley Edge reviews

4.7

★★★★★ Excellent

76 reviews across 1 platform

11 London Road, Alderley Edge, SK9 7JT

Bridgfords's office in Alderley Edge, at 11 London Road, is rated 4.7 out of 5 across 76 reviews on 1 platform, including 76 Google reviews rated 4.7.

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4.7 / 5

76

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Alderley Edge office, from every platform, shown as written. First names only.

5/5

Google

The team at Bridgfords in Alderley Edge sold my home very quickly and acted in a professional manner at all times. I would strongly recommend them. Louise in particular maintained excellent communications and dealt with ongoing issues well. I am pleased I chose Bridgfords over others agents in the village and would use them again.

Alex · 17 April 2025

Agent replied · 25 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation Alex. Kind regards, Lucy, Customer Relations.

5/5

Google

Best in class customer service by the team at Bridgfords. Big shout out to James Bradbury who got me an absolutely cracking deal on my new house!

Jakub · 17 April 2024

Agent replied · 12 June 2024

Many thanks for your marvellous 5* review Jakub. Best wishes, Lucy, Customer Relations.

5/5

Google

I honestly cannot thank Dan and the team enough for all their help in finding my perfect property. Dan understood my needs and went the extra mile to ensure these were met. His friendly professional manner made the whole experience a very positive one and I would highly recommend Dan and the team.

Sarah · 11 October 2021

Agent replied · 12 June 2024

Thank you for your amazing 5* review, kind words and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

Shocking! Viewed a couple of apartments a few weeks ago, we said we were interested but the estate agent (Louise) didn’t have the answers we required and said that she would email them to us. A few days passed but this never happened. So I sent a follow up email about a week later only to receive a short blunt reply again stating that she didn’t know!? Several weeks have now passed and I’m still waiting and yes the apartments are both still available on their website! Appalling customer service!

Big · 17 April 2025

5/5

Google

Would highly recommend. Very efficient and friendly staff. Had a fantastic service from begging to end. I had the keys to my new home 6 weeks after my offer was accepted!

Marie · 28 September 2025

Agent replied · 27 December 2025

Thank you for the kind words and recommendation! We're thrilled to hear you had a fantastic experience with our team. We strive to provide efficient and friendly service from start to finish. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I’ve recently used Bridgfords to help me with finding my dream home. Josie was so incredibly helpful and professional and made the whole process so easy and stress free. What an asset to the team. Thank you once again Josie!

Samantha · 11 October 2022

Agent replied · 12 June 2024

Thank you for your great comments and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We were looking for a place to move into ASAP due to new lockdown rules. Dan was amazing; from arranging a viewing for the same day, communicating with the landlord on our behalf and getting us in within a week! All in all, thanks so much Dan!

Steph · 11 October 2021

Agent replied · 12 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Melody was very responsive to our needs. We had a short timeframe to put our property for sale and she worked with us efficiently and thoroughly to get it started. Ultimately, we decided to delay the sale and Melody was gracious and supportive of our decision.

Cathy · 11 October 2021

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

So happy I decided to use Bridgefords!!! Mel & the team are fantastic!! & communication with each member of the team was outstanding, always quick to response to any of your questions. Everything was made easy for me. Highly recommend Bridgefords

Annabella · 17 April 2022

Agent replied · 12 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

All the team at Alderley Edge Bridgfords are excellent, during the sale of our house and purchase of our new house. They answer queries efficiently. Very friendly. Recommended Quality Solicitors Davisons who are excellent. We can not thank the team enough.PositiveResponsiveness, Quality, Professionalism, Value

Lorraine · 13 June 2021

Agent replied · 12 June 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

4/5

Google

Highly recommend the Alderley Edge sales team, particularly Sue and Melody. They were incredibly helpful throughout a purchase that was fairly complex and would have been a lot more stressful without their assistance in driving it forwards.

Helen · 11 October 2021

Agent replied · 12 June 2024

Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I contacted Melody at Alderley Edge branch when wanting to market my home and she was professional, immediate and extremely helpfulfrom the very first contact that I made ... She suggesting a very good yet reasonable marketable price and way of working to sell the property! Which included open day which I had not considered ... And within two weeks which lead to an immediate offer and sale! To say I am happy with the service of her and her team is an understatement ... Everyone were fabulous and ensure I received a good offer which was realistic and enabled me to complete on the date agreed without hassle! She ensure continuity with the purchaser and helped throughout the process! I can't recommend her and the team in Alderley Edge highly enough! Fabulous customer service from start to finish! Thank you Melody and your team ... One very happy customer!!!

Diane · 14 June 2016

5/5

Google

I very professional outfit all the staff were helpful in the search for my new property a special thanks to Josie she was a star highly recommend

Angela · 11 October 2022

Agent replied · 12 June 2024

Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience when recently enquiring about some properties with Bridgfords. Josie was really helpful, friendly and answered all the questions we had. Would recommend!

Sophie · 11 October 2022

Agent replied · 12 June 2024

Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Booked a viewing of Wolverton House for 5:15pm. The agent "Dan" did not turn up. I called the office at 5:20 to check it was still going ahead, they took my number and said they'd contact Dan and get back to me shortly. 5:40 came and no contact so I called the office again, all the staff had gone home. Complete waste of time and travel. Won't be using again, can't imagine the landlord would be pleased.

Callum · 11 October 2021

Agent replied · 12 June 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Mel and the team at Bridgfords are very knowledgeable and friendly. We purchased a house off them and I wouldn’t hesitate to recommend using them to sell a house too. Great customer service!PositiveProfessionalism

Lee · 28 August 2020

Agent replied · 12 June 2024

Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.

5/5

Google

My wife and I recently bought a house through Bridgfords and received a fantastic service from Melody & her team throughout the whole process. In particular, we were very grateful of how quick they were to respond to our queries and how they offered friendly but professional advice throughout (we are first time buyers so this was very much appreciated). Also, it was great how Melody had a network to help us out with all sorts of queries (e.g. she had good relationships with the solicitors, and has a lot of experience with mortgage advisors etc.). Thanks again for all your help - we recommend you!

Graham · 11 October 2020

Agent replied · 12 June 2024

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

5/5

Google

Daniel Gentles in lettings has given us excellent service. As a landlord who spends most of my time abroad, I needed our property to be let quickly and to the most suitable candidate. Daniel secured a tenant for us within less than a week of it being on the market and took care of everything with the highest degree of professionalism, it was a very smooth process from start to finish. Thank you!

Charlotte · 11 October 2021

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Josie was superb! Her clarity, honesty and frequent communication sets her apart. Very pleased with the service.

Saul · 17 April 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

It has been a pleasure to work with James and the lovely team in Alderley Edge as their photographer over the last year. Communication is 10/10, and they offer a fantastic service to their clients. Highly recommend!

Holly · 17 April 2024

Agent replied · 17 April 2026

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We can't really fault the service we had from James, Louise and Jane at the Alderley Edge branch. Always offered to perform the viewings and very efficient in all other aspects of the sale.

Mark · 17 April 2024

Agent replied · 12 June 2024

Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care

5/5

Google

Yet another great result from Daniel Gentles at the Alderley office, he found a suitable tenant for my property in Alderley within two days. Daniel has looked after my rental portfolio for several years, he is reliable, knowledgable, always prompt to act and i am exceptionally pleased with your customer service.

Margaret · 17 April 2022

Agent replied · 12 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Simply a fabulous team, extremely professional and friendly. As a seller they made sure all my requirements were taken on board and worked hard to achieve my objectives. They are the best estate agents I have dealt with in many years. Would not choose any other agents in future and highly recommend them.

Samuel · 11 October 2021

Agent replied · 12 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

It has been a pleasure to work with James and the lovely team in Alderley Edge as their photographer over the last year. Communication is 10/10, and they offer a fantastic service to their clients. Highly recommend!

Holly · 18 July 2023

Agent replied · 12 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

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