5/5
Rating only, no written review.
Trusted Agent profile
★★★★★
197 reviews across 2 offices and 2 platforms
Mantons Estate Agents has two offices, in Barton-le-Clay and Hounslow. Together they have 197 reviews on two platforms, rated 4.6 out of 5 overall.
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Mantons Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 163 reviews on Google only. Show every review
5/5
Rating only, no written review.
4/5
Rating only, no written review.
2/5
Good
4/5
Helpful staff and great customer service. A1
1/5
Communication is poor. I could tell he wasn't interested in giving me the house by the look and talk on his face.
5/5
Very efficient agency as well as being friendly and helpful. Highly recommended.
5/5
Would highly recommend Mantons. Sold our house quickly, kept us fully informed throughout the process, friendly and helpful.PositiveResponsiveness, Quality, Professionalism, Value
1/5
Absolutely disgusting customer service no help whatsoever the lady over the phone was so rude and incompetent. Her tone of voice was awful.. considering it was the first phone-call I had made to arrange a viewing. I was so put off by her attitude. I really don’t understand how people like that are employed to work in a place like this, leave if your job is so miserable.
1/5
very disappointing. I feel they were not really interested in selling the property, in fact 3 requested viewings that I knew of were refused.There appears to be a lack of communication amongst the staff as when I phoned with a query no one else in the office could advise with Ian not in until the following dayNegativeQuality, Value
5/5
I have had the pleasure of doing business with Ian at Mantons for many years. The whole team are helpful, professional and above all extremely proactive. I wouldn't hesitate in recommending to others.PositiveProfessionalism
5/5
I recently bought a property via Mantons. I viewed it several times between making an offer and the completion date - Mantons was very accommodating of this. Would recommend to family and friends, and would definitely use again in the future!PositiveQuality, Professionalism
5/5
Used the team to sell my property 3 years ago...unlike some of the bigger chains you get a truly personalised service. They provided you with realistic selling price rather than an inflated one to get your business. I would highly recommend them and will use again if/when we make our next move.
1/5
Under-valued our property from the start, no apparent effort to get us the best price despite loads of interest/offers, poor communication in the run-up to exchange and completion. When we pulled out due to difficult to meet demands further down the chain, i received several ranting, bullying, and really aggressive emails from Ian himself. We still sold to the buyer Mantons found but that was only due to us sorting out the problems with the buyers direct.NegativeQuality, Professionalism
5/5
Excellent service from Ian and all the team. As a small independent they offer a great value for money and friendly service. Sold our property within hours of going on the market. Much better than the bigger well known estate agents and cheaper too. Don't be sucked in by the local big boys with their flashy sales pitches. Mantons just get the job done without the gimmicks!PositiveValue
5/5
We’ve recently sold a second property via Mantons. Ian and the team are highly professional and gave great advice. On both sales, Ian recommended rejecting offers we would have accepted and we ended up with higher selling prices. Little extra in it for Mantons but great results for us. We wouldn’t hesitate to use them again.PositiveResponsiveness, Professionalism, Value
4/5
We were pleased with our choice to go with Mantons Estate Agents. We had wanted to use a smaller, local firm than one of the big national agents due to poor experiences in the past. Each person we dealt with at Mantons behaves like a human being...not a stereotypical estate agent. It was a bumpy ride at times, selling a house is incredibly stressful, we made it. Leah, in particular was fantastic, and helped us to get moved just before lockdown.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Rating only, no written review.
5/5
Very professional
5/5
Excellent service from Ian and the team in helping me purchase my first home. Highly recommend them!
5/5
Good service from Ian and his team during the recent house sale in Barton-Le-Clay, Beds. Would recommend. Thanks for a smooth process to completion.
5/5
From all the agents I have dealt with, Mantons have been stand out better in term of service and attitude. The competition need to learn a thing or two from Mantons. No pressure, no hassle, just got the job done.
5/5
Ian and the team were so helpful throughout the sale of our property. Very professional , reassuring and prompt to reply to our emails and phone calls.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Mantons recently sold our house and it was a great experience! They kept in constant contact and gave some great advice! I would highly recommend to anyone looking to sell their property!
5/5
Thank you Ian, Leah, and all the team at Mantons. A special thank you to Dawn who first showed us our forever home in Blakeney Drive. Customer service excellent nothing too much trouble, and yes they do call back!!. I would have no hesitation is recommending Mantons to friends and family. Kind regards to you all. Clare&Noel
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Barton-le-Clay has the most, with 196 reviews rated 4.6 out of 5, followed by Hounslow with 1.
The two Mantons Estate Agents offices, by town: