1/5
TrustpilotNo stars if able
No stars if able. An appalling company that lacks any ethical standing. The home we were sold does not meet even the rather low NHBC standards.
Trusted Agent profile
Linden Homes South West Midlands estate agents in Kidderminster, Warwick and Kenilworth
★★★★★
731 reviews across 3 offices and 2 platforms
Linden Homes South West Midlands has three offices, in Kidderminster, Warwick and Kenilworth. Together they have 731 reviews on two platforms, rated 2.5 out of 5 overall.
Our offices
Linden Homes South West Midlands's three offices, most reviewed first. Each has its own page.
- Linden Homes South West Midlands Kidderminsteroff Park Gate Road, DY10 3PU715 reviews · 0 on Google60 in the last 90 days
- Linden Homes South West Midlands WarwickEuropa Way, CV34 6SJ704 reviews · 0 on Google59 in the last 90 days
- Linden Homes South West Midlands KenilworthStoneleigh View, off Glasshouse Lane, CV8 2SB703 reviews · 5 on Google (3.4)60 in the last 90 days
Latest reviews from every Linden Homes South West Midlands office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotOutstanding Support from Start to Reservation
My husband and I visited Woodland Glade in Telford at the end of February after spotting a property online, and we instantly fell in love with the site. From the moment we arrived, we started exploring other available plots and could really picture ourselves living there.
Agent replied · 5 June 2026
Hi Sonia, We're happy to hear that you fell in love with Woodland Glade and found the perfect plot. We appreciate your kind words about the team; they aim to provide helpful and supportive service. We're excited for you as you begin this new chapter! Kind Regards, Marcus Linden Homes
5/5
TrustpilotI can only comment on the reservation…
I can only comment on the reservation process so far Ben at finches park is great
Agent replied · 5 June 2026
Hi EMMA S, We're happy to hear that the reservation process was great. We appreciate you taking the time to leave us this positive feedback. Kind Regards, Marcus Linden Homes
1/5
TrustpilotIgnoring Customers Over Structural Defects
We purchased Plot at the Hatters Chase, Sandymoor development. We were recently informed of structural defects (after 3yrs) in our property, that require us to vacate our home for 6 weeks or more, so remedial works can commence.
Agent replied · 5 June 2026
Hi Yvonne, Thank you for bringing this matter to our attention. We’re sorry to hear about the distress this situation has caused and understand how concerning it is to be facing uncertainty regarding your home. We note that you have also written to our Executive Office, and you can expect further correspondence within 10 working days. In the meantime, please be assured that your concerns are being reviewed and will be addressed as a priority. Kind Regards, Marcus Linden Homes
5/5
TrustpilotSensational Sam and Colin - Linden Homes, Quantum Fields
We had an excellent experience with Linden Homes at Quantum Fields thanks to the outstanding service from Sam and Colin. From start to finish, they were professional, approachable, and incredibly helpful, always going the extra mile to make the process smooth and stress-free. Their communication was clear and timely, and nothing ever felt like too much trouble. A real credit to the team, highly recommended. We absolutely love our new home❤️
Agent replied · 5 June 2026
Hi Denise, We're happy to hear about your excellent experience and that the team provided such outstanding service. It's great to know they made the process smooth and stress-free for you. We appreciate you recommending our team! Kind Regards, Marcus Linden Homes
5/5
TrustpilotRodhri was a pleasure to meet
Rodhri was a pleasure to meet. Really informative and helped me gain a real understanding of the development.
5/5
TrustpilotSuperb service from the very start
Superb service from the very start. We met an Angel in human form - David. He has been extremely helpful throughout the purchase process. Made the entire process very easy with his constant communications and feedback. Very pleasant gentleman always ready to help! After move in it's been Super Denis - a very resourceful personnel who has a solution to every problem. The go to person, always ready to assist with smiles and plenty of education. Quality property, good price, good location, excellent after sales service, pleantsant people who listen. I am happy with the purchase and will 100% recommend them.
5/5
TrustpilotBrilliant and attentive agent
Brilliant and attentive agent. Was very polite and easy to talk to.
5/5
TrustpilotVery good customer service
1/5
TrustpilotDoes not build houses in line with the law
Does not build houses up the Legal standards, they have classed my 85m² house as a 3 bedroom 5 person house, bedroom 1-10.5m² bedroom 2- 8.8m² bedroom 3-4.8m². They are trying to say this house can fit 5 people in. They state its got 2 double rooms and a single room. Not according to the law,NDSS and 2007 LDF framework. Beware do not buy a house of these guys they lie and do a very poor job at building houses and the gardens are even worse will cost you thousands to put right.. they failed to stick to the planning permission granted to build homes that are "fit for purpose"avoid
5/5
TrustpilotExcellent company & beautiful homes
Upon arrival we was greeted by Stuart who was very helpful and kind and answered all our questions and went out his way to help.
Agent replied · 25 January 2026
Hi customer, We're happy to hear that you had such a positive experience! It's great to know that our team was helpful during your visit and provided you with the information you needed. We appreciate your kind words and wish you the best in finding your new home. Kind Regards, Marcus Linden Homes
5/5
TrustpilotFantastic experience so far
Fantastic experience so far, Sales team has been amazing and super helpful.
Agent replied · 25 January 2026
Hi Darrin, We are happy to hear that our sales team has been so helpful. We appreciate your positive feedback and thank you for sharing. Kind Regards, Marcus Linden Homes
5/5
TrustpilotDenise at Bay View has been fantastic…
Denise at Bay View has been fantastic in guiding me through the process of securing my new home. She has worked so hard to ensure that everything been put in place. I'm extremely grateful & am now looking forward to moving in very soon.
Agent replied · 25 January 2026
Hi Jo, We're happy to hear that the guidance provided has been so helpful during this process. We're grateful for your positive feedback and wish you all the best as you move into your new home. Kind Regards, Marcus Linden Homes
5/5
TrustpilotEvery show home should have a Denise.
It asks the question, what made my experience great, it’s not what, it’s who.
Agent replied · 25 January 2026
Hi Sharron , We're happy to hear that someone made your experience so great! It's wonderful to know they were knowledgeable, supportive, and caring. We appreciate you taking the time to share your positive feedback. Kind Regards, Marcus Linden Homes
5/5
TrustpilotGreat experience with Andrea
Great experience with Andrea. She explained clearly how home exchange worked, how upgrades worked and gave us a knowledgable tour of the show homes. She also followed up with further information for us to consider that helps us in making decision towards buying a new home.
Agent replied · 25 January 2026
Hi Zul, We're happy to hear that you had a great experience. It's wonderful that the information about home exchange and the tour were helpful. We appreciate you taking the time to share your feedback and are glad the follow-up information is useful for your decision. Kind Regards, Marcus Linden Homes
5/5
TrustpilotI had a great experience with linden…
I had a great experience with linden homes i got my keys yesterday the quality of the building is very very beautiful and nice i want to say thank you to sonia and Stuart they support me and my husband and they help us too much thank you again but the house looks beautiful every things is high quality thank you for all people who are making. This lovely houses with this quality
Agent replied · 25 December 2025
Hi Wafae, We're happy you're pleased with your new home's quality. It's great to hear that the team offered such valuable support during the process. We appreciate your positive feedback and thank you for sharing your experience! Kind Regards, Marcus Linden Homes
1/5
TrustpilotGreedy company
Greedy company. Puts money over wildlife and their habitat.
Agent replied · 25 December 2025
Hi P C, We appreciate your feedback and regret your disappointment. We sent you a request for further information through Trustpilot. However, we unfortunately had no response. Kind Regards, Marcus Linden Homes
5/5
TrustpilotJan at Castlegate Knaresborough has…
Jan at Castlegate Knaresborough has been great in assisting us with finding and reserving our new home, and so far all communication and information has been clear and effective.
Agent replied · 25 December 2025
Hi L & R, We're happy to hear that the assistance you received during your home search has been great. We appreciate your positive feedback regarding our clear and effective communication. Kind Regards, Marcus Linden Homes
5/5
TrustpilotWest Park Quarter - 5* customer service
The service received from Danielle, Georgie and Steve has been amazing - they've all gone above and beyond and made the whole process really exciting for us!
Agent replied · 25 December 2025
Hi Molly, We're happy to hear that our team made the process exciting! We appreciate you acknowledging their dedication and going above and beyond. Thanks for your positive feedback! Kind Regards, Marcus Linden Homes
1/5
GoogleMy experience with Linden Homes and their recommended solicitors, Davison’s Law, has been a complete nightmare from start to finish. I paid a £1,000 reservation fee and another £500 for the solicitors, expecting a smooth and transparent process. Instead, I was met with confusion, stress, and a total lack of clear communication. Throughout the process, different staff members gave me completely different information. Nothing matched up, nothing was consistent, and no one seemed to actually know what was going on. It felt disorganised from the very beginning. The final shock came when I visited the property in Lighthorne, a home that was supposed to be completed by December. From what I saw, there is absolutely no way it will be finished anywhere close to that date. The condition of the site made it clear that the timeline I had been given was unrealistic at best and misleading at worst. Because of all this, I had no choice but to cancel my reservation. The whole experience left me disappointed, frustrated, and feeling completely let down. I trusted their process, paid my fees, and received nothing but stress in return. I would strongly advise anyone considering Linden Homes or Davison’s Law to think twice. My experience has been very bad, and I would not recommend them to anyone
5/5
GoogleJess is a friendly and approachable customer service representative and I am very happy with my new home
1/5
TrustpilotStreet all roof nails not…
Street all roof nails not responsibility, our visitors me and my wife car tyres cost a lot’s money, they refuse to pay, council and highway said they responsible, some reason they don’t believe us,
Agent replied · 25 December 2025
Good afternoon, Mr Sarica, We have reached out to the customer service team, and they have confirmed they requested photographs from you in order to review this issue further which to date they have not received. Our customer service team also arranged for the site manager to walk the site and assess areas, and no nails were seen. We will ask the customer service team to contact you again to discuss this further. Kind Regards Marcus Linden Homes
5/5
TrustpilotGreat customer service
Great customer service. Really enjoyed the view and the support.
Agent replied · 25 December 2025
Hi Ana, We're glad you enjoyed the view and support! It is wonderful to hear about your great customer service experience. Thank you! Kind Regards, Marcus Linden Homes
5/5
TrustpilotI wish I could rate them higher
I wish I could rate them higher, Hannah is an absolute dream to work with and so so helpful!
Agent replied · 25 December 2025
Hi Ella, We're happy to hear that you had such a wonderful experience. It's great to know that our team member was so helpful. Thank you for your positive feedback! Kind Regards, Marcus Linden Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Linden Homes South West Midlands
Which Linden Homes South West Midlands office has the most reviews?
Kidderminster has the most, with 715 reviews rated 2.5 out of 5, followed by Warwick with 704.
Where are the Linden Homes South West Midlands offices?
The three Linden Homes South West Midlands offices, by town:
- Kenilworth: Stoneleigh View, off Glasshouse Lane, Kenilworth, CV8 2SB
- Kidderminster: off Park Gate Road, Kidderminster, DY10 3PU
- Warwick: Europa Way, Warwick, CV34 6SJ
