Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotOutstanding Customer Service
I would like to express my sincere appreciation for Collins and Rachel at Linden Homes for their outstanding customer service and support. They have both been incredibly helpful, approachable, and professional throughout the process.
Their communication is always clear, precise, and easy to understand, which makes a real difference when navigating the various stages of purchasing a home. They are always willing to answer questions, provide clarification, and offer assistance whenever there is any uncertainty or doubt.
What stands out most is their patience, professionalism, and genuine willingness to help. They make the experience feel less stressful and give you confidence that your questions and concerns are being taken seriously.
Collins and Rachel are a real credit to Linden Homes, and their commitment to delivering excellent customer service deserves recognition. I am genuinely grateful for their support and would highly recommend them for the outstanding service they provide. Thank you for my gift and new home
Justina · 11 October 2026 · Linden Homes Northern Home Counties Cranfield
Agent replied · 12 October 2026
Hi Justina,
We are glad you enjoyed your experience while purchasing your new residence. It is wonderful to know that our team members provided such clear communication, patient guidance, and attentive support during every step of the journey. Buying a property can feel overwhelming, so we are delighted that our staff helped ease your stress, answered all of your questions with great care, and made you feel completely confident throughout the entire process. We appreciate you taking the time to share such thoughtful feedback about the professionalism and dedication shown by our team, as well as your kind words regarding the welcoming token you received. We will be sure to pass along your generous recognition to the individuals involved, as they will be very pleased to hear how much their assistance meant to you. Thank you for your review, and we wish you all the very best as you settle into your wonderful new space.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotExcellent Service 🌟🌟🌟🌟🌟
Excellent Service from Jacqueline and Mandy at Linden Homes, Poppyfields at stanton Cross, Wellingborough.
We would like to say a huge thank you to Jacqueline and Mandy at Linden Homes for all their help, support and guidance, although we're on the intial stage to our home-buying journey.
Both Jacqueline and Mandy have been incredibly helpful, friendly and professional. They took the time to answer our questions, explain everything clearly and make us feel comfortable and supported while we were making such an important decision for our future.
We really appreciate their patience, kindness and dedication. Their excellent customer service has made the whole experience much more positive and enjoyable for us.
Thank you both for going the extra mile and making us feel so welcome. You are a real credit to Linden Homes, and we are very grateful for everything you have done for us.
Highly recommended!
⭐️⭐️⭐️⭐️⭐️
Muhammad · 11 October 2026 · Linden Homes Northern Home Counties Cranfield
Agent replied · 12 October 2026
Hi Muhammad,
We are so pleased to read about your positive experience at the start of your home-buying journey. It is wonderful to know that you received such thoughtful support, clear guidance, and patient assistance while making such an important decision for your future. Creating a welcoming, comfortable, and reassuring environment for our buyers is a top priority, and we are glad that the dedicated service you received made the entire process so enjoyable and smooth. We truly appreciate you taking the time to share your kind feedback with us, and we look forward to continuing to support you as you move forward into your new home.
Kind Regards,
Marcus
Linden Homes
★★★★★ 4/5
TrustpilotGreat people skills from staff
Gabriel · 11 October 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 12 October 2026
Hi Gabriel,
We are glad you enjoyed your experience with our friendly and attentive team. Thank you for taking the time to share your positive feedback with us.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri was particularly helpful
Rhodri was particularly helpful. I and my husband got good information about linden homes properties and all options available to us.
Bunmi · 10 October 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 12 October 2026
Hi Bunmi,
Thank you so much for the five-star rating and wonderful feedback. We are delighted to hear that you and your husband received such helpful guidance and clear information regarding our properties and the different options available to you.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
We’ve had a fantastic experience with Linden Homes at Willow Woods in Ely. From start to finish, Damien and Adrianna have been incredibly helpful, friendly and professional throughout the whole process.
They’ve always been available to answer our questions, keep us updated and make what can be a stressful experience of buying and moving house feel so much easier. Nothing has ever been too much trouble, and we really appreciate all the help and support they’ve given us.
We’re absolutely delighted with our new home and would highly recommend Linden Homes, especially Damien and Adrianna, for their excellent customer service. Thank you both for everything! 🏡👏
Anthony · 7 October 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 12 October 2026
Hi Anthony,
We are delighted to hear about your great experience with our team during your recent property purchase. Buying and moving into a new residence can indeed be a very demanding process, so we are glad our staff members were able to provide the friendly, reliable support and consistent updates needed to make everything run smoothly for you. We appreciate you taking the time to share your positive feedback about the high level of service you received. It is wonderful to know that you are so pleased with your new living space. Thank you very much for your kind recommendation, and we wish you all the very best as you settle in.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWe have had a very positive experience…
We have had a very positive experience with Linden Homes so far. The staff have been friendly, helpful, and supportive throughout the process. They have answered our questions and guided us through the different stages of buying our first home. We really appreciate their customer service and support, which has made the experience much more reassuring and enjoyable. We are excited about our new home and look forward to moving in!
Sunitha · 6 October 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Sunitha,
Thank you for sharing your feedback. We are thrilled to hear that buying your first property has been such a smooth and reassuring experience. Our team takes great pride in guiding buyers through every step of the journey, and it is wonderful to know their support made a positive difference. We wish you all the best as you prepare to move into your new space.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotFirst time buyer - Littleport
As a first-time buyer, I was pleased with the support I received from Linden Homes throughout the process.
Colin, Samantha, Rachel, Kevin and Wayne were helpful, approachable and kept the process moving at every stage. Having an understanding team around me made reaching each milestone much less stressful.
The solicitors and mortgage broker recommended by Linden Homes were also excellent which helped make the process run smoothly from start to finish, given they know each other and work together often it makes things happen sooner due to each parties knowledge of the development already being present.
Especially appreciate the care after completion, willingness to check in and make sure things are ok and provide a small skip to get rid of cardboard as well as garden rotavation and a good clean prior to moving in.
Would highly recommend buying flooring and fitting through them as well as an appliance package, made life a lot easier and makes moving in simple!
Overall, it was a very positive experience and I am grateful for all the support I received. I would happily recommend Linden Homes to other buyers.
Matthew · 5 October 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Matthew,
We are happy to hear that your very first property purchase went so smoothly and that our team provided such steady support throughout the entire journey. It is wonderful to know that our staff made reaching each key stage a far less stressful experience for you.
We are also glad that our recommended legal and financial partners were able to work together efficiently to keep everything moving forward without delay. Knowing that the pre-move preparation, such as the initial cleaning and garden groundwork, along with the convenience of our waste disposal support after handover, helped ease your transition into your new space brings us great satisfaction.
Furthermore, we appreciate your positive note regarding the optional interior features and appliance additions. Our goal is always to make moving in as straightforward and comfortable as possible. Thank you so much for taking the time to share your experience and for recommending our services to future buyers. We hope you enjoy every moment in your new home.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotExcellent service and after care
We have now been living in our new build home for a year and couldn’t be happier with our experience. The house has been built to a really high standard and we have been so impressed with the quality and finish of our home.
Like with any new build, we have had a few minor issues along the way, but what has really stood out to us is how quickly and efficiently everything has been dealt with. Nothing has ever been too much trouble, and any concerns we have raised have been resolved in a very timely manner.
The level of customer service and support we have received throughout the year has been fantastic. It’s reassuring to know that if something does need attention, it is listened to and sorted without any unnecessary hassle.
After a year of living here, we can honestly say we absolutely love our home and would happily recommend them to anyone looking for a well-built new home with excellent aftercare. ⭐️🏡
MrsR · 5 October 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi mrsR,
We are happy to hear that you are enjoying your first year in your new place. It is wonderful to know that the overall craftsmanship met your expectations and that you are satisfied with the final result.
We appreciate you highlighting our team's response to the smaller property items that needed attention. Resolving those initial matters promptly and keeping the process stress-free for residents is a top priority for us. Knowing that our ongoing support provided peace of mind throughout your move-in period brings us great satisfaction.
Thank you very much for sharing your positive journey and for recommending our work to others. We remain committed to providing high standards of service to all our homeowners. We hope you continue to make wonderful memories in your space for many more years to come.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWe had an initial visit today and the…
We had an initial visit today and the staff were so incredibly helpful and welcoming. We look forward to potentially continuing our house moving journey with you.
Rachael · 3 October 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Rachael,
Thank you for taking the time to share your feedback with us. We are delighted to hear that our team made a great first impression during your visit. It is wonderful to know that you felt so well looked after, and we would be thrilled to assist you further as you take the next steps in your home buying journey.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotThe customer representative was…better
The customer representative was excellent
Muideen · 28 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Muideen,
We are so happy to hear that our representative provided you with excellent service. We appreciate your kind words.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
Trustpilot1st time buying
Ash &Tara kept me informed every step of the way.Nothing was too much trouble !! Excellent customer service
Stephen · 28 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Stephen,
We are so pleased to hear that our team kept you informed and provided such excellent customer service throughout your experience. We truly appreciate your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotStuart was exceptional and explained e…
Stuart was exceptional and explained e everything in detail nothing was too much trouble 'great guy' 👍
Ann · 27 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Ann,
We're so happy to hear about your positive experience! We truly appreciate your kind words about our team member's helpfulness and detailed explanations.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotTop notch development, homes, location and customer. Care👌🏼
The Sales representative has the knowhow and expertise and experience to offer excellent customer care in help my family in this time of home search.
He was patient and he was proactive. We are now looking forward to progress with our purchase of a Linden Home.
We recommend Linden Home 100%
Sabrina · 27 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Sabrina ,
We're absolutely delighted to hear about your positive experience with our sales representative. It's wonderful to know their expertise and proactive approach made your home search so much easier. We're thrilled you're looking forward to progressing with your purchase!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotReally informative and time spent…
Really informative and time spent explaining everything to us
Rose · 27 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Rose ,
We're glad to hear we could provide such an informative experience for you. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotPippa was exceptionally helpful
Pippa was exceptionally helpful, caring , patient and dedicated throughout the process of our reservation. I will always give my recommendations to her and her team.
Augustine · 25 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Augustine,
We are so pleased to hear about your positive experience with our team member. It's wonderful to know that their helpfulness, caring nature, patience, and dedication made such a difference throughout your reservation process. We truly appreciate your recommendations.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotClare at Pleasley View was brilliant. The new homes look really good.
Clare was brilliant when we popped into Pleasley View yesterday.
She coped well with my daughter's 3 year old son, and 9 month old daughter who were creating interruptions during our discussions.
She had an excellent level of knowledge, both during our initial discussion then whilst looking round the show house.
She went into the various schemes available to assist any purchase.
So would my daughter buy a home from Linden. Yes if all falls into place. Well she’s booked a second appt with Clare and intends to travel further a field to look at the showroom for another build as Pleasley didn’t have that design as a showroom.
Thank you Clare, you are a credit to Linden Homes.
Mark, Becky Ethen & Emelia
Mark · 22 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Mark ,
We are so pleased to hear about your positive experience with us. It's wonderful to know that our team member was able to assist you effectively, even with the delightful interruptions from your grandchildren. We pride ourselves on the knowledge and helpfulness of our staff, and it's fantastic that this was evident during your visit and tour of the show home. We appreciate you highlighting the efforts made to discuss the various purchase schemes. We are glad your daughter is considering our homes and has a follow-up appointment. Thank you for your kind words; we truly value your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotBen is a knowledgeable and pleasant guy…
Ben is a knowledgeable and pleasant guy at the Kirby Cross site. He is efficient and knows all there is to know about the houses and the site. First class.
Stephen · 21 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Stephen G,
We are delighted to hear such positive feedback about your experience at the Kirby Cross site. It's wonderful to know that our team member provided you with such knowledgeable and efficient service.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri Has been fantastic polite and…
Rhodri Has been fantastic polite and friendly, he’s been really helpfully in answering all our questions we had about the plot and development which has given us the confidence to hopefully move forward with a sale.
Nicholas · 20 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Nicholas,
We are thrilled to hear about your positive experience and that our team member was so helpful and friendly. It's wonderful to know that their assistance with your questions has given you the confidence to move forward. Thank you for your kind feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri was so helpful polite and curtious
Rhodri was so helpful and informative i had spoken to him several times and always found him to be very polite and courteous then when my daughter and i went to visit the site he was equally so he took us around the showhome showed us on the site plan and explained to us the difference in that and the other style home for sale and gave us the paperwork with both styles on to take home and consider .
Mrs · 19 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Mrs Margaret Hughes,
We are so pleased to hear that our team member provided such helpful and informative service during your visits. It's wonderful that they were polite, courteous, and took the time to explain the different home styles. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotInitial thoughts
We have just started our journey with Liden Homes and I hope it continues in the positive way that it has started. We registered our interest and within hours we got a
Call from Rhodri and he has been ever so helpful and informative since. We went for a visit and he showed us around the
Show home and site, answered all our questions and provided lots of helpful information and documentation.
Alexandra · 13 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Alexandra,
We're so pleased to hear that your journey with Linden Homes has got off to such a positive start. It's wonderful to know that Rhodri has been so helpful and informative, taking the time to answer your questions and guide you through the development. We'll be sure to pass on your kind feedback, and we look forward to supporting you throughout the rest of your home-buying journey.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWe had a great experience with Andrea…
We had a great experience with Andrea at the Priors Hall development for Linden Homes.
Andrea was friendly, welcoming and very knowledgeable about the development and the properties we viewed. She took the time to answer all of our questions clearly and never made us feel rushed or pressured.
What stood out most was how helpful and professional she was throughout the visit. She gave us the information we needed, explained the different options properly and made the whole viewing experience feel relaxed and straightforward.
Buying a home is a big decision, so having someone who is approachable, patient and genuinely helpful makes a real difference.
Thank you Andrea for making our visit such a positive experience. We would highly recommend speaking with her if you are considering a Linden home at the development.
Derek · 13 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Derek,
Thank you for taking the time to share your experience. We’re delighted to hear that Andrea made such a positive impression during your visit to Priors Hall.
Providing knowledgeable, friendly and supportive guidance is something we pride ourselves on, and it’s wonderful to know Andrea helped make the process feel relaxed and straightforward. We’ll be sure to pass on your kind feedback.
Thank you for recommending Linden Homes, and we wish you all the best with your home-buying journey.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotHannah in the office was absolutely…
Hannah in the office was absolutely wonderful. From initial phone call enquiry, telling me what to bring buying evidence to the office. Her tour showing me round the estate and house interiors, was very helpful. Going through the available options and updates was simple. As was making the reservation. Cant wait to move in.
John · 12 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi John,
Thank you for your lovely review. We’re delighted to hear that Hannah provided such helpful support throughout your journey, from your initial enquiry through to reserving your new home. We’ll be sure to pass on your kind feedback to her. Congratulations on your reservation, and we look forward to welcoming you to your new Linden home soon.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotThe office staff are helpful
The office staff are helpful, professional and courteous. This has made the process quicker and easier.
Babatunde · 12 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi Babatunde,
We are delighted to hear that our office staff's helpfulness, professionalism, and courtesy made your process quicker and easier. Thank you for sharing your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotHad a great experience with the sales…
Had a great experience with the sales rep, Hyacinth. Patiently discussed with us and showed us all the options we can have. She gave us professional suggestions based on our situation. Looking forward to the next step.
YH · 8 September 2026 · Linden Homes Northern Home Counties Stotfold
Agent replied · 10 October 2026
Hi YH Wong,
We're delighted to hear about your positive experience with our sales representative. It's wonderful that you found the discussion helpful and received professional suggestions tailored to your needs. We appreciate your kind words and look forward to assisting you further.
Kind Regards,
Marcus
Linden Homes
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