5/5
Absolutely loved the sales assistant here! She was lovely π₯°. β¦
Agent replied Β· 25 August 2024
Hi Jodee, Thank you for sharing your lovely feedback! We have shared it with the site team. Kind regards, Ros
Trusted Agent profile
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57 reviews across 7 offices and 1 platform
David Wilson Homes North East has seven offices, in Stockton on Tees, Sunderland (two offices), Darlington, Cramlington, Hartlepool and Throckley. Together they have 57 reviews on 1 platform, rated 4.0 out of 5 overall.
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David Wilson Homes North East's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Absolutely loved the sales assistant here! She was lovely π₯°. β¦
Hi Jodee, Thank you for sharing your lovely feedback! We have shared it with the site team. Kind regards, Ros
5/5
Rating only, no written review.
1/5
The sales team are very good and extremely helpful. They provided us with regular updates on the build of our home, and answered any questions we had. Unfortunately that is where the good experience with Homes by Esh ended. There were many issues in our snagging list, and 8 months on we are still waiting for issues to be resolved. The communication has been dire since completion; we frequently have to wait months for an update of any kind on the issues we logged. Esh originally advised that they would resolve all issues on the snagging list within 2-4 weeks, however this was obviously untrue. I would not recommend Homes by Esh. Contrary to the claims on their website regarding high standards, quality homes and customer service they pride themselves on, we have found the exact opposite to be true.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
3/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Very good ...
1/5
Everything was great pre build. Laura and rest of team were very good. Then 2 weeks before we complete this is what they decided was going to be our route from garden to outside for our bins? 400 cm wide at Narrowest end with a drainpipe in that gap ! Sales Director commented " we have ballsed up" but the wall would have to remain as is ! When we asked for compensation we were told " this conversation is heading in the wrong direction" and closed the conversation down. Wall could not be moved as footpath and Road already finished and moving wall would mean the footpath would be too narrow to be adopted by Highways Agency . Sales Director refused to speak to us after this meeting and we pulled out The Sales Directors arrogance and Ego was unbelievable after his initial opening line was " I am here to help" The solutions he suggested were solutions to suit Esh and our feelings were totally disregarded My personal opinion is that I could never recommend Esh to anyone looking for a new home
3/5
Laura and the Sales team are brilliant. Theyre kind, attentive and very knowledgable. Liam and the site team have also been great. Weve been in nearly 4 months and are still waiting for things to be fixed that were reported when we first moved in, as well as still finding new faults/ things missing. The aggravation and stress the customer care team have put us and many other homeowners on our street through is beyond ridiculous. 3.5 months to fix a shower that we paid extra for, and a leak and ruined carpet as a result of taking weeks to replace the sealant around our only working shower have been our main issuesβ¦ They seem to make one rule up for one house and something different for the next when it comes to compensation though. They βdont offer compensationβ but some people have been offered money to accept the faults made in their homesβ¦ doesnt quiet add up to me. Dont get me wrong, I love our home but the service since completion day has been less than ideal.
1/5
Rating only, no written review.
5/5
Good house
5/5
Beautifull homes
5/5
Nice and housey looking
4/5
Nice place
5/5
Lovely houses
1/5
Where quality counts... Do your research.
2/5
Rating only, no written review.
5/5
All residents were easy to burgle
5/5
Rating only, no written review.
3/5
Rating only, no written review.
5/5
Amazing homes, absolutely beautiful and great location.
3/5
not the best
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stockton on Tees has the most, with 22 reviews rated 3.9 out of 5, followed by Sunderland (St Benedicts Way) with 9.
The seven David Wilson Homes North East offices, by town:
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