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Avison Young UK Limited reviews in London, Edingburgh and Belfast

4.0

★★★★★ Great

34 reviews across 3 offices and 1 platform

Avison Young UK Limited has three offices, in London, Edingburgh and Belfast. Together they have 34 reviews on 1 platform, rated 4.0 out of 5 overall.

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4.0 / 5

34

Reviews on Google

All 3 offices

Reviews may appear on more than one platform.

Our offices

Avison Young UK Limited's three offices, most reviewed first. Each has its own page.

Latest reviews from every Avison Young UK Limited office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Very poor experience with Avison Young, particularly Terry Spark. I made multiple attempts to enquire about two commercial properties I was interested in, reaching out via email, phone and WhatsApp, yet received absolutely no response. Completely ignored. For a firm that presents itself as a professional commercial property agent, this level of communication is extremely disappointing. If you advertise properties and provide contact details, the least you can do is acknowledge enquiries. What makes this even more frustrating is that I am a commercial freeholder myself and regularly rent out properties, and I was actually considering using Avison Young for future instructions. Based on this experience, that certainly won’t be happening. Basic courtesy and professionalism cost nothing. Simply responding to enquiries should be the bare minimum for a company operating in this industry.

Karim · 16 March 2026 · Avison Young UK Limited London

Agent replied · 16 April 2026

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and that your attempts to contact us went unanswered. That’s not the level of service or communication we aim to provide. We understand how frustrating it must have been to reach out via multiple channels without receiving a response, and we apologize for the inconvenience this caused. Your comments have been shared internally so we can review what happened and ensure enquiries are handled promptly going forward. We value hearing from property owners and prospective clients, and it’s disappointing to know we fell short in this instance, especially as you were considering working with us in the future. If you’re open to it, we would appreciate the opportunity to look into this further and assist you with your enquiry. Please feel free to contact us directly at +44 844 902 0304 and a member of our team will respond promptly. Thank you again for bringing this to our attention.

1/5

Google

No one is replying to emails or phone calls. It seems like no one wants to work

Nadir · 16 February 2026 · Avison Young UK Limited London

Agent replied · 16 April 2026

Nadir, thank you for sharing your feedback. We’re sorry to hear you had trouble reaching us. This isn’t the experience we aim to provide. If you’re open to it, we’d appreciate the opportunity to connect and help. Please give us a call at +44 844 902 0304

1/5

Google

Call to enquire about the commercial property for the last 2 weeks, apparently the agent wasn’t shown up at work and their colleagues just said will pass if on will give me a call back but no one did. What’s going on? No one wants to work in August?

Chloe · 16 August 2025 · Avison Young UK Limited London

Agent replied · 16 April 2026

Christine, thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and the difficulty you’ve had connecting with our team. This is not the standard of service we strive to deliver. We take your concerns seriously and would welcome the chance to speak with you directly so we can better understand and resolve the situation. Please contact our office at +44 844 902 0304, and we’ll make sure someone follows up with you promptly.

5/5

Google

Rating only, no written review.

Martina · 7 August 2025 · Avison Young UK Limited London

Agent replied · 16 April 2026

Thank you, Martina!

5/5

Google

Rating only, no written review.

Lucy · 11 June 2025 · Avison Young UK Limited London

Agent replied · 29 July 2025

Thanks, Lucy!

5/5

Google

Rating only, no written review.

Mark · 27 November 2024 · Avison Young UK Limited London

Agent replied · 10 December 2024

Thanks, Mark!

5/5

Google

Rating only, no written review.

Daniela · 28 September 2024 · Avison Young UK Limited London

Agent replied · 10 December 2024

Thanks, Daniela!

1/5

Google

Strange experience to be honest. Ask for the work mobile of a member of staff to be told they couldn’t give that information out …. I would understand depending on the business but this was for a commercial property agent.

Valerie · 14 April 2024 · Avison Young UK Limited Edingburgh

Agent replied · 12 June 2024

Hi Valerie. Thank you so much for taking the time to leave us a review. We are very sorry to hear about your experience, and our team is determined to resolve this for you. Please feel free to contact our local office directly and give us a second chance to provide a better service.

5/5

Google

Professional friendly receptionist on their floor. Very helpful indeed.

Lesley · 27 March 2024 · Avison Young UK Limited London

1/5

Google

Lived in one of their property in March 2020 We ve been there a couple of months with out hot water and no support at all. And on the top we have been charged early fee to get out of the property.

Marco · 28 March 2021 · Avison Young UK Limited London

Agent replied · 12 June 2024

We are very sorry to hear that you have been unhappy with the service you have received from Avison Young. Please could you get in contact with us at getintouch.uk@avisonyoung.com so that we can investigate this matter further.

1/5

Google

My apartment is under their horrible, negligent management. The glass outer wall has been cracked since last July, it's been almost 10 months and it is still not fixed. Not only its dangerous for the occupant, it's also dangerous for the pedestrian should a piece fall off from 9 floors high. Their extremely poor communication doesn't help either, I have chase them up every month just for an update. They lack ANY initiative and they have the audacity to charge nearly £300 per month for service and management fee Edit: Still not fixed after 1 year and half. Most mismanaged property management company ever.

Ignatius · 15 April 2020 · Avison Young UK Limited Edingburgh

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Avison Young UK Limited

Which Avison Young UK Limited office has the most reviews?

London has the most, with 31 reviews rated 4.2 out of 5, followed by Edingburgh with 3.

Where are the Avison Young UK Limited offices?

The three Avison Young UK Limited offices, by town:

  • Belfast: 16 Howard Street, Belfast, BT1 6PA
  • Edingburgh: 40 Torphichen Street, Edingburgh, EH3 8JB
  • London: 65 Gresham Street, London, EC2V 7NQ
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