Every review we hold for the Addlestone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFabulous, Fabulous, Fabulous. Is the only way I can start this review. From the initial valuation to finding the buyer to overseeing the sale through to completion. What a genuine pleasure to deal with. Honest transparent and a fair minded company. (Very rare find these days)
Lovely family business, Louise, Adam and the team did a great job and I would not hesitate to personally recommend them to do business with. Whether that be sales, lettings or purchasing. 5 Star from me Thank You
Greg · 6 July 2026
Agent replied · 8 July 2026
Thankyou for such lovely comments and we really value it so much! It was our pleasure to guide you through and to make your moving dreams come true. From myself and the team we wish you happiness in your new home!
★★★★★ 5/5
GoogleHaving used Brampton’s for a few years for my rental property and then subsequently to sell it, I can honestly say they are the best estate agents I have ever used. The communication is second to none, Louise would always ring on a regular basis keep me updated with sale progress even if it was just to tell me there was no news. I was in a rather long, difficult chain and the work put in by Louise and her team in chasing other agents far surpassed any efforts made by solicitors. I would highly recommend them to anyone buying selling or renting out a property and would not hesitate in using them again myself.
Janet · 9 June 2026
Agent replied · 20 June 2026
Thankyou so much for your lovely comments and it was a pleasure to help with your property sale to become a reality for you. Kind regards, Louise and the team 🏠 …
★★★★★ 5/5
GoogleLouise has been absolutely brilliant! We had a tricky time with our conveyancers and it became very stressful but Louise had my back and worked really hard chasing things up and keeping me informed. She went above and beyond and I’m immensely grateful.
Janet · 19 August 2026
Agent replied · 21 August 2026
Dear Janet, it has been a pleasure to help you through this process. I big good wishes from me for your new home :-)
★★★★★ 5/5
GoogleExceptional Service During a Difficult Time
I cannot thank the team - Adam, Louise and Gayle enough for their incredible support while selling my late mother’s property. Dealing with an estate sale is emotionally challenging, but this family-run team handled everything with the utmost sensitivity, respect, and professionalism.They took all the pressure off our shoulders, managing the viewings while keeping us informed at every step. Their local knowledge of the area was very helpful and ensured we got a fair price, but it was their kindness and personal touch that truly made a difference.If you want an estate agent that treats you like a human being rather than just another transaction, I highly recommend this wonderful family business. 🌷🏡🌷
Rachel · 17 August 2026
Agent replied · 18 August 2026
From Adam, Gayle and myself we thankyou and are touched by such lovely words. It was a pleasure to guide you though and make the process as smooth as possible. You know where we are if you need us in the future. Take care 🌸 …
★★★★★ 5/5
GoogleAmazing estate agents. Really efficient in sorting any issues. Louise and the team found us a house and were super supportive throughout the whole process.
Nicole · 29 September 2026
Agent replied · 30 September 2026
Thankyou! Myself and the team wish you well in your new home!
★★★★★ 5/5
GoogleLouise and her staff have been amazing every step of the way. Her communication was fantastic and I felt supported as a first time buyer who had no clue on the process. Thank you! I would absolutely recommend using them.
Leah · 8 October 2026
Agent replied · 8 October 2026
Dear Leah, thankyou for such lovely comments and I really value it so much! It was my pleasure to guide you through and to make your moving dreams come true. I wish you happiness in your new first home!
★★★★★ 5/5
GoogleJust brought my first buy to let through these guys and they have been outstanding from start to finish. A special mention to Louise who has been an absolute gem.
Matthew · 13 October 2025
Agent replied · 13 April 2026
Dear Matt, thankyou for your lovely comments! I'm delighted to hear you enjoyed the service provided. Please reach out to us again in the future if you need an estate agent
★★★★★ 5/5
GoogleAbsolutely amazing team x from our sale to our purchase. Adam you wrote a master piece on our house (and the stumble inn). nothing was to much trouble. Went above and beyond, even after hours. Thank you Diane and Louise for guiding us through a very stressful time for us both.
We would highly recommend you all. Thanks again
Jayne and Ant xxx
Jayne · 16 September 2025
★★★★★ 5/5
GoogleAmazing, nice and understanding people and quality. Adam is Great!
Joshua · 6 July 2026
★★★★★ 5/5
GoogleCannot recommend Brampton’s highly enough. A thoroughly professional service from all the staff: in-depth knowledge of the selling process and the local area, prompt and expert responses to any queries or issues that arose, combined with personal and thoughtful support that meant so much when things got stressful particularly around deadlines, as they do. Nothing was too much trouble. Not planning on moving again for some time but when I do it will be through them.
Bernadette · 4 August 2024
★★★★★ 5/5
GoogleVery friendly and helpful kept me up to date with what was happening all the way through procedure of selling the house and made it easy .
Glen · 13 June 2026
Agent replied · 20 June 2026
Thankyou for the lovely review and for using Bramptons for the sale of your property. Louise & the Team
★★★★★ 1/5
GoogleMy experience is 1 for the books. Firstly they are always too busy to show you a property......try them before you advertise. The property is a detached probate property where the vendor and her sister are in agreements and so 4 months after my offer was accepted. They still had not applied for the grant of probate costing me money. Estate agents never made clear ot was a probate property from the start. And I doubt they even had signatures from both sisters. What's even worse is after all of that and I lost money. They re-marketed it with no care to clients losing money. The attitude when I spoke to them was so what we can sell it at that price all day. So be careful. I'm gonna see what I can do legally and I'm taking my story to the local paper as agencies like this need to be exposed when they get it badly wrong.
Kevin · 8 October 2024
Agent replied · 24 March 2024
Thankyou for taking the time to leave a review. Looking at our records, we would like to confirm that you were offered a viewing on the day that you called us, many clients are delighted with our availability and personal service including the flexibility we offer for viewings.
You have shared your concerns directly with us and we have responded accordingly outlining our obligations as an agent and how this matter was handled. We will not discuss personal details via a public forum. We always act with due diligence and care for both our vendors and purchasers, our many positive reviews suggest that we have been very good at it over our 20 plus years.
★★★★★ 5/5
GoogleThese guys are simply brilliant. If you want to deal with a hard working company with strong business values who do what they say they are going to do then look no further. Always a 5 star service from Louise and the team every time. Thank you!
Martin · 13 May 2025
★★★★★ 5/5
GoogleExcellent help, both with sales and purchases.
Josh · 13 July 2026
Agent replied · 14 July 2026
Thankyou for your kind feedback and we wish you well in your new home. All the best from the Bramptons team
★★★★★ 5/5
GoogleDiane and the team were fantastic during our recent house sale. They provided valuable advice, showed great understanding of the market, and guided us through the process at every step. A professional and personable team I highly recommend!
Esther · 13 May 2025
★★★★★ 5/5
GoogleA fantastic service delivered by such a friendly team. They were so good with regular communication which made the processes much easier for us. Couldn’t recommend enough!
Andrew · 13 December 2025
Agent replied · 13 April 2026
Such lovely comments and was our pleasure!
★★★★★ 5/5
GoogleSale off property. Excellent service and communication. I would highly recommend Brampton Estate Agents and all the Team.
Gary · 13 April 2025
★★★★★ 5/5
GoogleMyself and my partner cannot give this company enough credit. From our first encounter to handing over the keys, we had the most professional team supporting us.
They are so friendly and were always on the end of the phone if we had any questions. The support we received from Louise in particular was outstanding- we cannot thank you enough. Without Louise helping us every step of the way in our renting journey we would never have found this lovely property. Thank you all so very much!
Rebecca · 1 October 2024
★★★★★ 5/5
GoogleVery helpful and friendly staff very smooth transition couldn’t ask for a better team
Ricky · 24 July 2025
Agent replied · 13 April 2026
Thankyou for your feedback and all at Bramptons wish you well in your new home!
★★★★★ 5/5
GoogleFirst class service, professional and nothing too much trouble
Julie · 13 September 2025
Agent replied · 13 April 2026
Dear Julie, myself and the team truly appreciate your positive feedback! It means a lot to us that you had a great experience. We look forward to welcoming you back to experience the best service!
★★★★★ 5/5
GoogleSold and brought over the years with bramptons, now they are letting properties out for me. Always had a great service no stone is left unturned.All the team are very helpful and on hand when ever I have needed them. . Would highly recommend to anyone.
Philip · 13 April 2025
★★★★★ 5/5
GoogleBrilliant, attentive & welcoming local business. Can't recommend them highly enough. Any issues in properties will be dealt with quickly and efficiently. Big thank you to Louise and the rest of the team. Your in safe hands. Very happy customer!
Chloe · 8 October 2022
★★★★★ 5/5
GoogleA wonderful family run Estate agents…very professional service from start to finish. From Adam who valued our mothers bungalow with sensitivity and respect…. his advice and knowledge of the house market was second to none. To Diane in the office who kept us updated weekly and in between if needed.They made the whole process very clear and were so helpful with any queries we had. I would recommend them to anyone wishing to sell their property.
Lorraine · 8 October 2023
★★★★★ 5/5
GoogleGreat service. Valuation was on the money, reasonable fees and good communication throughout. Wouldn't hesitate to recommend.
Dominic · 22 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
