MS Properties Aberystwyth reviews

★★★★★ 5/5

Google

I cannot speak highly enough of my experience with Martin Samuel, MS Properties. From the very first interaction, he demonstrated true professionalism. He and his team made everything so easy and stress-free, going above and beyond to secure an excellent price for my house. Martin helped me connect with trusted solicitors which made the entire journey feel seamless and well-supported. He liaised with my solicitor and the buyer’s solicitor, keeping me informed throughout the entire process with regular updates, which gave me peace of mind. I truly appreciated his support. A huge thank you to Martin, Tamara and all the team for their kindness, professionalism, and dedication. You turned what could have been an overwhelming process into a smooth and positive experience. I would recommend MS Properties to anyone looking for an estate agent that genuinely cares.

Sian · 11 March 2026

★★★★★ 5/5

Google

Very professional and personal service, Martin and the team at Ms properties ensured a very stressful time for us was handled in a caring and thoroughly thoughtful way which helped us throughout, they were available for help and guidance it was a minefield to navigate for us whenever we needed it, would highly recommend them and would definitely use again.

Simon · 11 March 2026

★★★★★ 5/5

Google

Working professional here. I used MS during my time in Aber. Fantastic agency. The best in Town. They are quick and attentive to every problem. Problems are solved QUICK. I stayed in castle terrace. I Never met the landlord but they were brilliant with helping me with anything I needed via MS. The landlord had handymen on dial to fix any issue. Superb. Highly recommended this agency for anyone, especially professionals that want minimal grievance.

Mohammed · 11 August 2026

★★★★★ 1/5

Trustpilot

Poor service

The agents at the Lampeter office are the worst agents we have come across in our search for a house in the South of Wales. There was a house in Pontsian that I absolutely loved. We live in London and had to group our viewings to optimize the time for the times we came to Wales. Every time we came they had some excuse why we could not view the house. For example they said there was a weather warning. That was the day before we arrived, while the day we went viewing was great (10 January) Eventually we bought a house (at the same price) in Blaenau, due to our time restraints in finding a property. The owner does not live there, so I doubt he knows the opportunity squandered by his/her agents

Hans · 21 January 2026

★★★★★ 5/5

Google

I've lived in Manchester, I've lived in Mexico City. Honestly, MS Properties in Aberystwyth are the best letting agents I've ever had. They really do care, it seems, about their tenants, as much as they do about the property owners. I cannot praise them highly enough. If you're looking to rent in Aber, they should be your first stop. It's that simple.

Paul · 11 May 2026

★★★★★ 2/5

Google

Everything that gives Real Estate Agents a bad name is what we experienced. MS properties significantly overestimated the list price (we had no expectations are were guided 100% by their recommendation) resulting in 12 months of wasted time trying to sell at an uncompetitive price. Poor response time throughout and the only interested buyer they found (30% below the listing price) was so uneducated they pulled out half way through when they were unable to meet the standard transaction costs. House eventually sold through a different agent who was both realistic on the price and more professional in every aspect of the sales process.

Ronan · 20 October 2025

★★★★★ 5/5

Google

Our properties have been in the very capable hands of Martin Samuel and his staff at MSP for over 15 years and the service they provide is second to none. It has taken all of the hassle associated with property management away. Keep up the great work MSP.

Melvyn · 11 April 2026

★★★★★ 5/5

Google

Going to MS properties is the best move i made in regards to managing my rental, Always on call, Super helpfull and just take all the stress away. They also keep me in the loop with properties which are for sale. Great team and lovely people .

Gareth · 11 April 2026

★★★★★ 1/5

Google

Not great for students. They like to pick and choose the room types THEY think are best for you regardless of the personal preference youve made clear to them. Wouldn't use in Aberystwyth if youre a student.

Santiago · 11 May 2026

★★★★★ 5/5

Google

Professional service from the very first interaction. Problems solved promptly to the best of their ability at the time. New quality long-term tenants found quickly. Highly recommend.

Gwen · 11 April 2026

★★★★★ 5/5

Google

MS Properties have managed my properties for over 10 years, and have always provided an excellent and professional service. The feedback from my tenants has always been very positive.

Joseph · 11 March 2026

★★★★★ 5/5

Google

I had a really positive experience with MS Properties with the sale of my property. I wouldn't hesitate to recommend them.

Tristan · 11 May 2026

★★★★★ 5/5

Google

Excellent process from start to finish whilst selling my house. Very professional very informative. Sold my house very fast Everyone in the office are extremely pleasant to deal with. Thanks again 😄

Lawrence · 14 October 2025

★★★★★ 5/5

Google

Excellent service and the team very helpful and thanks for everything

Clive · 11 April 2026

★★★★★ 5/5

Google

Great support and communication, trustworthy, friendly and efficient service.

Steven · 11 April 2026

★★★★★ 5/5

Google

We have been using MS properties since 2017 and are very happy with the service we have received from Martin and his staff, especially Elin and Lowri. They are all very friendly and approachable, take time to understand our requirements and take great care when finding suitable tenants for our property. Highly recommended

Stephen · 22 March 2024

★★★★★ 5/5

Google

When you send your only child off to Uni, it's hard. When you can't be there to make sure they are safe and secure because they are over 700 miles away, it's VERY hard. He found his little house in Aberystwysth through MS Properties and he loved his little room in the roof. Martin Samuel was a lovely landlord, (two words not heard of often in the same sentence, I lived in London for many years). I would have no reservations in recommending this chap. He was thoughtful and understanding of kids away from home for the first time, also very generous with the return of over paid funds (my fault). Trustworthy and dependable. Thank you Martin.

Sarah · 25 August 2016

★★★★★ 5/5

Google

My experience with ms property has been smooth runnings!! Thanks to Lauryn! She’s been an absolute star. Really helpful with getting anything with our home sorted. She’s an absolute professional.

Liz · 22 March 2024

★★★★★ 5/5

Facebook

I would 100% recommend Martin and his team (Sarah and Josh) to either let or sell a property. Realistic advice and straight-forward, non-sensationalist approach led to my property being sold within an inch of the asking price almost immediately. Martin was available 24/7 to deal with even the smallest of issues; things could not have been made any easier. Thank you.

Rachel · 9 August 2017

★★★★★ 1/5

Google

If it looks like it's too good to be true, it's probably fake. Property on Stanley Road - a typical example of fake advertising. One bedroom flat rent for £433 sounds nice, isn't it? Well, the price of the 1 bed flat is 670 (or so) per month + a deposit of the same amount. 433 is actually the price per room in 3 and 4 bedroom flats in the property. The good news is, it will certainly not be a quiet neighbourhood but rather a loud student's playground, so, if looking for a peaceful place, it's not that you'll miss the lifetime opportunity if you just skip it and look somewhere else. MS Properties have some nice properties to rent, but I don't see why I should trust them. If they are doing fake advertising, who knows what else is fake?

Gala · 11 October 2022

★★★★★ 5/5

Google

MS Properties were fantastic from start to finish. Martin and his team went above and beyond to keep us informed on every process of our purchase. Would highly recommend. Many thanks again.

Ian · 11 October 2022

★★★★★ 5/5

Google

Tamara and Georgie have been absolute stars with getting the property and paperwork sorted. Highly recommend, couldn't thank them enough for their amazing knowledge and help during the moving process! 👏 …

Alex · 23 May 2025

★★★★★ 1/5

Google

Great if you don't ask them to do anything. For example providing hot water and heating in your property. I was left without hot water and heating from the date I moved in as the agency didn't uphold their legal requirement to ensure all amenities essential for living where available. Once I made the agency aware I was told I would have to wait several days. The law states hot water and heating must be available and repairs must be carried out in a timely fashion (24hrs). A final comment, the house I moved into was not in a fit or safe state, my mistake for assuming it would have been improved by the time I moved in. I spent a month decorating every day after work until midnight most days. I also spent around 600 pound on materials. When I announced I would like to leave the property early, I was told " to finish all the work I had started". If you rent with this agent be sure to request the EPC, test the hot water, and assume the current state of the property is not going to change.

Ryan · 11 October 2021

★★★★★ 5/5

Google

Thank you for being such a great team.The whole process was very efficient from getting the keys, to finish. Getting the deposit back was no hassle at all, and was given back almost immediately as I left. Very thorough, competent and friendly. From needing a new shower which was dealt with within the day. Would Definitely recommend. Thanks again.

Beth · 11 October 2023