Trusted Agent profile · Aberystwyth
★★★★★
55 reviews across 1 platform
23 Chalybeate Street, Aberystwyth, SY23 1HX
M S PROPERTIES UK LIMITED's office in Aberystwyth, at 23 Chalybeate Street, is rated 4.2 out of 5 across 55 reviews on 1 platform, including 55 Google reviews rated 4.2.
Every review we hold for the Aberystwyth office, from every platform, shown as written. First names only.
5/5
GoogleOur properties have been in the very capable hands of Martin Samuel and his staff at MSP for over 15 years and the service they provide is second to none. It has taken all of the hassle associated with property management away. Keep up the great work MSP.
Thankyou for your review, as an independent business we really appreciate your business. kind regards MSProperties
1/5
GoogleNot great for students. They like to pick and choose the room types THEY think are best for you regardless of the personal preference youve made clear to them. Wouldn't use in Aberystwyth if youre a student.
Thank you for your feedback. We’re sorry to hear you’re unhappy. Our records do not show you as a tenant or any viewings booked with us, so we do not believe this review accurately reflects our service. With regard to student accommodation, availability is always limited in April because most students secure properties from November when student housing lists are released. If you would like us to investigate further, please contact us with your name and complaint details to: Martin@MSPropertes.co.uk
5/5
GoogleProfessional service from the very first interaction. Problems solved promptly to the best of their ability at the time. New quality long-term tenants found quickly. Highly recommend.
We appreciate you taking the time to leave us a review and for your custom. Thank you
5/5
GoogleExcellent service and the team very helpful and thanks for everything
Many thanks for your review and your sales instruction. All the best MS Properties
5/5
GoogleGreat support and communication, trustworthy, friendly and efficient service.
Thank you for your recent review, it is very much appreciated. MS Properties
5/5
GoogleMy experience with ms property has been smooth runnings!! Thanks to Lauryn! She’s been an absolute star. Really helpful with getting anything with our home sorted. She’s an absolute professional.
5/5
GoogleExcellent process from start to finish whilst selling my house. Very professional very informative. Sold my house very fast Everyone in the office are extremely pleasant to deal with. Thanks again 😄
5/5
GoogleTamara and Georgie have been absolute stars with getting the property and paperwork sorted. Highly recommend, couldn't thank them enough for their amazing knowledge and help during the moving process! 👏 …
1/5
GoogleGreat if you don't ask them to do anything. For example providing hot water and heating in your property. I was left without hot water and heating from the date I moved in as the agency didn't uphold their legal requirement to ensure all amenities essential for living where available. Once I made the agency aware I was told I would have to wait several days. The law states hot water and heating must be available and repairs must be carried out in a timely fashion (24hrs). A final comment, the house I moved into was not in a fit or safe state, my mistake for assuming it would have been improved by the time I moved in. I spent a month decorating every day after work until midnight most days. I also spent around 600 pound on materials. When I announced I would like to leave the property early, I was told " to finish all the work I had started". If you rent with this agent be sure to request the EPC, test the hot water, and assume the current state of the property is not going to change.NegativeQuality, Professionalism
5/5
GoogleGreat customer service we were looking to relocate from Manchester to aberystwyth and ms properties were nothing but helpful and worked with us on every step to get renting a property via emails, all paperwork was completed my mum viewed it for us as she lives in aberystwyth and we signed the papers on moving in day at the office! Couldnt be happier ms properties made our dream move come true!! Thanks so much xx
5/5
GoogleThank you for being such a great team.The whole process was very efficient from getting the keys, to finish. Getting the deposit back was no hassle at all, and was given back almost immediately as I left. Very thorough, competent and …
5/5
GoogleMartin and the rest of the team were amazing. On time for the appointment , good knowledge of the area and professional. My property was on their site in a few days and sold in under a week to happy buyers. Helpful advice on things that needed moving and removal. Very happy with the price the property achieved. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
2/5
GoogleOkay-ish service as a student let, but takes a comical amount of time to fix literally any issue. If you value internet, water, or electricity, I'd recommend literally any other letting agent in Aber (in terms of student rental)
5/5
GoogleExcellent staff very helpful.
5/5
GoogleExcellent Managing Agent. Efficient, prompt, nothing is too much trouble.
5/5
GoogleGreat company to work with, really efficiant and responsive
5/5
GoogleBest housing people in Aberystwyth
5/5
GoogleBest letting agents in town
4/5
GoogleMy son bought a flat through ms properties. It was a long transaction,but this was made easier by josh.he was always there to answer questions and very helpful..Always pleasant and went out of his way to help Thankyou
5/5
Google1st class experience from start to finish , highly recommended
5/5
GoogleGreat service, friendly staff 😁 …
5/5
GoogleExcellent care in selling my flat professional and local knowledge helped in the processPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHelpful freindly staff quick responses
5/5
GoogleAlways clean and tidy Premises
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
M S PROPERTIES UK LIMITED's Aberystwyth office has 55 reviews across 1 platform: 55 on Google.
M S PROPERTIES UK LIMITED Aberystwyth is rated 4.2 out of 5 across all 55 reviews, and 4.2 out of 5 on Google from 55 reviews.
M S PROPERTIES UK LIMITED Aberystwyth, 23 Chalybeate Street, Aberystwyth, SY23 1HX.
