1/5
FacebookIf you are a student tenant, avoid CBW at all costs. They will ignore all emails about any issues you have. Inattentive and unprofessional.
Trusted Agent profile · Aberystwyth
CBW Property Management Aberystwyth reviews
★★★★★
55 reviews across 2 platforms
49 North Parade, Aberystwyth, SY23 2JN, SY23 2JN
CBW Property Management's office in Aberystwyth, at 49 North Parade, is rated 3.3 out of 5 across 55 reviews on two platforms, including 48 Google reviews rated 3.4.
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Reviews
Every review we hold for the Aberystwyth office, from every platform, shown as written. First names only.
Facebook5/5
GoogleCBW sold our flat for us recently. They were efficient and communication was excellent throughout. The sale was straightforward and proceeded quickly. Great experience.
5/5
GoogleExcited to rent my flat through this excellent company. They have been very supportive and thorough with guiding me through the process of renting out my home
1/5
FacebookCBW have no customer service skills, and treat most of their tenants diabolical. I wouldn't recommend CBW to a dog.
5/5
GoogleSold my house quickly and got me a much better price than I had originally hoped. Very reasonable commission and good communication.
1/5
GoogleBeyond abysmal service, they even tried to unsuccessfully con me out of my deposit. … More
5/5
GoogleVery quick service when my bed broke 🙃. Came with a brand new bed base with in an hour of emailing cbw. Work men are always polite and staff are always helpful 🙂 …
1/5
GoogleUseless, seem nice until you move out and then scam you of money you don't owe them out your deposit, wont reply to your emails and are unprofessional. Be careful when moving out and don't expect your deposit back.
5/5
GoogleVery reactive and proactive, for both the landlords and tenants, always their clients interest first.
1/5
GoogleOne of the worst experiences in my life. If i could rate them 0, I would. The agency is completely incompetent, not knowing how to deal with any problems (no matter how serious) in any other way then simply ignoring them. Unresponsive, unreliable, ignorant - if you don't want more problems in your life, stay away from CBW.
1/5
GoogleCBW rarely respond to emails, the customer service is shocking, to the point I've been in tears, and there is incorrect errors on the system that implies people haven't paid rent for a particular month when that's not the case.
1/5
Google100% agree with the other reviews from a year ago, save yourself some stress and go with anyone else!! - can’t even reply to a simple email
5/5
FacebookI like their prompt response to issues. Most importantly I got my full deposit when I left
5/5
Facebooktreated a friend of mine very badly, rude, unprofessional, awful people to deal with, avoid these jokers, they are completely incompetent.
Agent replied · 22 September 2025
CBW really treat their tenants badly. They don't care about the tenants, only their wages every month. I've never jad such an awful agency
1/5
GoogleDealing with this company made me lose faith in humanity. They are lazy, incompetent, and rude liars. They will say anything to get you out of the office, when you report a problem. If I could give 0 stars, I would.
1/5
FacebookThe worst company of any kind that I have ever dealt with. They are rude, they lie to your face, they fail to deliver on the most basic of requests. I truly cannot recommend that you stay away from this company more.
1/5
GoogleBad letting agents, late paid bills property was left in a state from the previous tenants
5/5
GoogleI have used the company for the last 2 and a half years with renting my shop and also houses from them really really nice people and always look after there Tenants i would always recommend to anyone
5/5
GoogleRented with Chris for a number of years, have no complaints at all. The most professional and helpful landlords I've been with. Recommend renting with him all day long
5/5
GoogleVery helpful people.
5/5
GoogleGreat company. Sophie and Chris are brilliant and easy to deal with.PositiveProfessionalism
1/5
FacebookPoor communication skills and unable to resolve problems quickly
5/5
GoogleFantastic service from viewing to moving in very helpful
3/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. CBW Property Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aberystwyth.
