Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleExceptional resident service team. Lovely place to live.
We had an amazing experience with Phil and his team (They are all kind and above-and-beyond helpful. Plus they plan fun events for the building too! If I could review them separately it would be 5 stars for sure.
My one massive disappointment was with how poorly Dandara Living (totally separate from the residence service team) the move out process was treated as it has been over a month and a half since I have moved out and I have not received my security deposit back. I was initially told it would be 28 days from the time I moved out however I am still waiting a month and a half later. When i called to follow up I was told that it is with BACS and I should wait.
Loreta · 29 September 2025
★★★★★ 1/5
GoogleThe check in information was contradictory. Messages from the company told us that the staff at the reception desk did not work for them but it turned out they were the very people we got our entry key fob from. The room was small but clean however the bathroom light was worked by a motion sensor attached to the fan (as there was no window) which meant you couldn’t go to the toilet during the night without the light and the fan coming on! The fan also stayed on for 30 minutes which didn’t help when you’re trying to sleep. The window in our room was missing the safety cord so you could fully open it, on the 7th floor! If you opened the window for fresh air it was noisy and dangerous but with the window closed it was an airless hot box of a room.
Paula · 21 May 2025
★★★★★ 5/5
GoogleThe people who manage this building are simply the best, especially Phil who is always there to sort you out with whatever you need. The communal areas are always cleaned and tidy
Umar · 15 April 2025
★★★★★ 4/5
GoogleStayed there for three days and quite liked it. To get to your room you have to go through kind of a maze with a lot of heavy doors. Our room was sweet but kinda loud because it was directly towards a busy street. Also the Bathroom not having a light switch kinda threw me off. Loved the bed and TV. Everything was very clean!
Romy · 2 September 2023
★★★★★ 5/5
GoogleI have visited your official website but could not find a clear option to make a booking online.
Could you please clarify how I can proceed with booking a room? Additionally, if there is a direct email address for rental inquiries, please kindly share it with me.
Thank you for your assistance.
TOM · 29 September 2025
★★★★★ 5/5
GoogleI have had the pleasure of being a full-time resident at The Point for the past four years, and it has truly been an exceptional experience. The location is perfect, offering a serene and welcoming atmosphere that feels like a home away from home. The accommodation are clean, comfortable, and thoughtfully designed, providing all the amenities needed for a relaxing living.
The atmosphere fostered by the staff makes The Point a wonderful place to live. Vishal and Reuben are incredible friendly and attentive. Their sense of care and commitment to residents' well being is evident in their every interactions, weather it is a friendly greeting in the hallway or the prompt and efficient handling of requests. The management team is incredibly professional, always ensuring that residents' needs are met and the community is running smoothly.
The maintenance team is equally impressive, always ready and efficient in addressing any unforeseen issues or requests. Their hard work ensures that the facilities are always in excellent condition and that any problems are resolved quickly, contributing significantly to the comfort and satisfaction of all residents. Thank you, Brett and Stuart.
After four wonderful years as a resident, I can confidently say that it is an ideal place to call home. Nice people, stunning views, central location !
Ioana · 24 August 2024
★★★★★ 1/5
GoogleTerrible.
Do not stay
Room was unmade …
Keith · 15 April 2025
★★★★★ 4/5
GoogleModern living spaces. Good overall facilities including gym and laundry area. Garden room and co working hubs with view of city are lovely too. What can be improved - the key fob pads are slow to accept keys. Most windows have tiny gaps from which wind noise can be heard. Multiple doors need to be opened and hallways traveresed to reach destination. The building interior design must be re-thought to ensure a seamless experience for residents. The staff at reception are great & super helpful!
Dee · 27 March 2024
★★★★★ 5/5
GoogleAmazing place to live in and I would recommend to anyone!! Phil has been amazing help and will always be grateful
Ibrahim · 4 September 2024
★★★★★ 1/5
GoogleAlthough the staff are incredibly friendly and helpful living at the Point has not been as expected. After 4 months of construction the building is undergoing daily smoke alarm testing. It has been so disruptive coupled with the very noisy corridors. You can hear everything through your door. Residents should receive a rent reduction as it is impossible to study or work with the noise. Additionally the bills included is misleading and they now use a “fair usage policy” essentially if you use your oven it will take you over your daily limit.
Cressida · 2 September 2023
★★★★★ 5/5
GoogleI’ve been here for 2 years and am so glad I moved. The location is great, the staff - namely Phil and Vishal do their best to make you feel at home, they foster community by providing socials and breakfast clubs and the amenities are …
Chelsea · 15 April 2025
★★★★★ 5/5
GoogleEveryone is great, brilliant honestly! But must say Phil is absolutely amazing!
Andra · 24 August 2024
★★★★★ 5/5
GoogleI’ve been living here for almost 2 years, and it’s been a fantastic experience. The location is incredibly convenient, with everything I need just a short walk away. The staff is friendly and always ready to help with any issue, big or …
Randika · 15 April 2025
★★★★★ 5/5
GoogleGreat for visiting family in the city. Central location. Lovely views.
Kept very clean and well equipped.
Will definitely stay again when I visit Aberdeen
Elaine · 29 September 2025
★★★★★ 5/5
GoogleWe were very satisfied! The staff were always very helpful and friendly when we had any problems! The room was clean and exactly as expected. We would gladly come back and would recommend it to everyone.
Chiara · 15 April 2025
★★★★★ 5/5
GoogleMy girlfriend and i were there for 9 nights. Very modern accommodation, very neat and friendly people and the room was Clean. The Location around the accommodation is very good, many bars and Restaurants near. The Triple Kirks right next door with also a very good service, delicious Burgers and other food and a great varity of Drinks. Thanks for the Hosts again at this Point. We would come again.
Jean · 20 July 2023
★★★★★ 3/5
GoogleExceptional resident service team. Lovely place to live. Unfortunately shady company in general. Choosing a place to live is a big decision, so I’ll explain some more for potential/future residents: …
Hannah · 15 April 2025
★★★★★ 5/5
GoogleI have lived here for 2 years and I have no regrets about moving in. The location is fantastic and the staff are wonderful and will do whatever they can to help you- even bringing groceries and medication to my door when I had COVID. 5 stars!
Anna · 24 August 2024
★★★★★ 1/5
GoogleDO NOT BELIEVE THE PICTURES!! The apartment you get probably won't be the one you have seen online. We have travelled all the way from London and the apartment we got was nothing like on the pictures. We trusted Lisa and did not question much before we arrived but when we saw the place and its structure (on the pictures it had a really nice view but actually we were in floor -1, very dark and depressive) we were shocked. We rented a huge 4 bedroom apartment but what we got was 4 tiny individual rooms with their own keys and a kitchen in a totally different room!!! We took our bags and checked into a hotel which cost us so much more. Just go and see the place before you rent it. You might find nice ones too but you have to go there and choose it yourself.
EDIT: We payed almost £2000 for the place, excuse me for not expecting to stay in separate tiny rooms in basement floor!!??
A · 2 October 2021
★★★★★ 1/5
GoogleDO NOT BELIEVE THE PICTURES!! The apartment you get probably won't be the one you have seen online. We have travelled all the way from London and the apartment we got was nothing like on the pictures. We trusted Lisa and did not question much before we arrived but when we saw the place and its structure (on the pictures it had a really nice view but actually we were in floor -1, very dark and depressive) we were shocked. We rented a huge 4 bedroom apartment but what we got was 4 tiny individual rooms with their own keys and a kitchen in a totally different room!!! We took our bags and checked into a hotel which cost us so much more. Just go and see the place before you rent it. You might find nice ones too but you have to go there and choose it yourself.
EDIT: We payed almost £2000 for the place, excuse me for not expecting to stay in separate tiny rooms in basement floor!!??
Aysenur · 7 June 2021
★★★★★ 5/5
GoogleStayed one night here in an Airbnb, Phill who was maning the desk was incredibly helpful.
Excellent location and facilities were spot on. Thanks.
Bradley · 2 May 2025
★★★★★ 4/5
GoogleGood room but you can't get any fresh air in. Location is great!
Anna-Lena · 30 June 2023
★★★★★ 4/5
GoogleStayed there for approximately a year, good service and a really friendly staff.
Yassine · 13 August 2025
★★★★★ 1/5
Googlecontacting them via fb was good with a polite response.
the way leasing team communicated with me. whoever the name was"phill" was not really professional and in an appropriate business manner (the way you communicate to a person is a first step in any business, read some business literature) .
I would not choosing them simply.
"rude" "unprofessional"
Dr · 8 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.