Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI got stood up at a viewing today
I got stood up at a viewing today and had no communication to say it was cancelled. I wish I had seen all these 1 star reviews before reaching out. Still haven't heard back after calling and sending two follow up emails.
Natalia · 5 December 2025
★★★★★ 1/5
TrustpilotPhoned 30 times with no answer do they even have phones?!?!?
I had a viewing at a property with this agency two days ago and was instructed to call them if interested. Despite calling over 30 times during their working hours, nobody answered. Today, I woke up intending to visit their office, only to find an email from 5 am informing me the property was taken. It's baffling how someone managed to reach them to secure it. I advise steering clear of this company; if this is how they treat potential clients, I shudder to think how they treat tenants.
Samantha · 14 March 2024
★★★★★ 1/5
TrustpilotThis is the WORST LETTING AGENTS IN…
This is the WORST LETTING AGENTS IN ABERDEEN. Spouts off it was set up by two professionals with X amount of years experience between them. It was not long before one of them got out because of the DUBIOUS ETHICS of the other a struck of X SOLICITOR FOR HIS CORRUPT DEALINGS IN MANY OF HIS CLIENTS AFFAIRS. I HAVE HAD DEALINGS WITH THE REMAINING PARTNER AS I AM A LANDLORD OF 50+YEARS,and a tradesman of 57+years.He portraits to be an HONEST and GENUINE PERSON,he ain't. BE VERY WARY OF THIS INDIVIDUAL and staff who turn over on a regular basis. PLEASE TAKE NOTE OF WHAT I SAY BECAUSE IT'S ALL TRUE!!!
Stanley · 30 September 2023
★★★★★ 1/5
TrustpilotMore like 5pm to 6pm
Jack · 24 April 2026
★★★★★ 1/5
TrustpilotAvoid like the plague
Steer well clear, unless you enjoy being fobbed off, messed around and completely ignored.
Customer · 5 September 2025
★★★★★ 1/5
TrustpilotAvoid at all costs!!!!
Avoid at all costs!!!!!
Zoe · 21 August 2025
★★★★★ 1/5
TrustpilotRude as anything no manners absolutely…
Rude as anything no manners absolutely shocking more bothered talking about there valtines daytwo
Ellie · 6 February 2025
★★★★★ 1/5
TrustpilotWorst experience ever - a costly mistake
Their terms for landlords seemed fair and they promised everything we needed. Unfortunately, once appointed, it wasn't long before their lack of interest of ability became clear. Getting hold of anyone and getting meaningful answers was very difficult; replies to emails can take days or even weeks - if at all. But worst of all, they lied to and misled us and the tenants.
Ken · 26 March 2019
★★★★★ 5/5
TrustpilotI've been a Tennant at 2 different…
I've been a Tennant at 2 different properties for just over 7 years now and cannot fault them there excellent kelly Duncan and becky
Ian · 29 May 2024
★★★★★ 1/5
TrustpilotRude and make you jump through so many hoops
Terrible customer service and make it so difficult to actually rent a property. They use an external referencing agency who will charge you for your referencing, stupid as Am and Pm are supposed to be an expert letting agency, so surely they could do it themselves!
Maggiethegrump · 16 August 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.