Every review we hold for the Abbots Langley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEven though we didn't find our home it was such a pleasant experience. From the moment I inquired to view the property, the quick call to check on our needs to the viewing day! Jamie is such a professional agent who makes you feel comfortable and heard! Which I think is very important for these type of transactions!! Will for sure keep in touch with him and check with Haart to find our forever home.
Laura · 13 September 2025
Agent replied · 13 April 2026
Hi Laura,
It was a pleasure meeting you guys but as you mentioned it was not for you but we will continue to stay in contact and hopefully we can find the right home for the family. Kind Regards Jamie.
★★★★★ 5/5
GoogleJoe from Haart Estate Agents in Abbots Langley has been amazing from day 1. He was recomended to me last minute to do a valuation by a friend. Thankfully I got him down &
immediately could see that he understood the type of property it was and that he had a keen eye for detail. Seeking some advice on how best to present the property, I made the changes and Joe got it listed the following week. Within 5 days it was sold subject to contract & above the asking price. Approx 3 months later we completed, which is quite quick for a leashold property. This was part down to using Haarts recomended solicitor Chloe at JS Law. Joe checked in with me and Chloe on a weekly basis which was reasuring and helped answer any queries I had. I can't thank him enough!
Oliver · 25 November 2024
Agent replied · 9 December 2024
Wow thanks Oli! Your sale was an excellent example of when a seller is really onboard in preparing their property the right way, being super responsive when queries came in and using some of our halo services (like the solicitors) to keep the transparency there for the whole sale.
Well done again :)
★★★★★ 5/5
GoogleOur recent house sale was handled by Joseph Masterson at Haart, With Em Supporting. We were new to selling houses and have felt both confident and supported during the process, Which lets face it, is pretty stressful. Advise and availability were key and they have this in spades. The house sold quickly and the process of moving is ongoing as I write this. But so far so good. Would recommend highly. Thanks Abbots Office :)
Steve · 22 September 2024
Agent replied · 22 October 2024
Thanks Steve - Always happy to help! :)
★★★★★ 1/5
GoogleI have had numerous unprofessional service from Haart . At first I was very enthusiastic then I have noticed I have very few views since I've used them as sales agents I started to question them why it is so? they responded as I have to lower my price which I am not happy to do so, then I called numerous times to ask questions about very little viewings on my property all I can get is just a busy ring tone and nobody is answering it. At the end I have told them to pull down my property listing which they didn't do and until now they are posting my property without my consent on the property website then just as of today' I received a letter that there is an interested buyer for my property and they're asking if I am using an agent I have a doubt they could be the one soliciting if I've moved on with a different agent. I have lost confidence in them I wont use them again.
J · 22 July 2026
★★★★★ 5/5
GoogleI’m still in the middle of trying to purchase our first house. But so far everything’s gone very smoothly. Em and Joe have been so helpful throughout answering any questions I have and always been so easy to get hold of. As this is my first time doing this I have no idea what I’m doing but Joe and em have put my mind at ease many times, both very helpful, can only hope the rest goes as well. Thanks Joe and em!
Ray · 25 November 2023
Agent replied · 24 March 2024
Thank you very much for the feedback Ray!
★★★★★ 1/5
GoogleAbsolutely terrible and highly questionable business practices.
I received an unsolicited sales call from Haart on a Sunday, from what appeared to be a local telephone number. Only during the call did it become apparent that this was actually their head office calling to ask whether I wanted to sell my property.
I have never contacted Haart or any other estate agent, never requested a valuation, never expressed any interest in selling, and have absolutely no relationship with this company. So naturally the question is: where did they get my details from? It feels as though they are harvesting homeowner data and cold-calling people at random in the hope of generating leads.
The fact that this happened on a Sunday makes it even worse. Most people expect to be left alone on weekends, not interrupted by unsolicited sales calls. Using a local number to increase the likelihood of someone answering only adds to the impression of a company willing to use questionable tactics to generate business.
This type of behaviour is intrusive, unprofessional, and exactly why estate agents often struggle with public trust. If a company is willing to contact complete strangers out of the blue, on a Sunday, using what appears to be a local number, it does not inspire confidence in how they handle personal data or conduct their business.
The irony is that I am not interested in selling my property through Haart or through any estate agent at all. I have given no indication that I am looking to sell, which makes this cold call even more baffling and unwelcome.
Based on this experience, I would never consider using Haart under any circumstances. Unsolicited Sunday sales calls are a guaranteed way to ensure I never become a customer.
AI · 22 June 2026
★★★★★ 5/5
GoogleWe had a property viewing with Nathalie from Haart estate agents last weekend. Nathalie was very professional and gave us the detailed tour of the property and answered all our questions related to property, neighbourhood area etc. Overall we had very positive experience in dealing with Haart.
Shirish · 13 April 2025
Agent replied · 9 December 2024
Great feedback Shrish! We are delighted to help you find your next property :)
★★★★★ 5/5
GoogleHaarts are marketing our property for sale. Joe and Emfa are very professional, helpful, friendly and polite. We are always contacted when an appointment is made and after the viewing. They have been in constant contact with ours and the buyers solicitors during the sale. Dealing with many agents over the years they reign supreme over the many other agents that I have used. My thanks to Joe and Emfa.
Roger · 20 April 2024
Agent replied · 19 June 2024
Thanks Roger - we shall continue to keep pushing for you!
★★★★★ 5/5
GoogleThanks to Joe and Jamie we have Just completed on a purchase. We had 2 viewings with Jamie who was very professional and knowledgeable about the property.
Joe was brilliant and kept us updated throughout the purchase. A very friendly professional team highly recommend
Joanne · 27 April 2025
Agent replied · 3 June 2025
Thanks Joanne!
★★★★★ 5/5
GoogleHad the pleasure of purchasing my place with Haart. Joe has been brilliant throughout. He has kept me updated every step of the way, made the process less daunting and has a wealth of knowledge that he’s shared throughout the process.
I couldn't leave this review without mentioning Em who is kind, understanding and picked up where Joe left off whenever he was out of office.
Dee · 5 June 2024
Agent replied · 19 June 2024
Thanks for those kind words Dee, we have been delighted to help you make this move. Congratulations!
★★★★★ 5/5
GoogleRoberto, Hannah and Denzil all played a key role in helping me and my partner get our dream house.
I initially dealt with Denzil who took down my requirements and recommended me to view a house even though I thought I didn’t want to see it, and I fell in love with it!
Hannah is a trooper and a real asset to the team. Great communication and very friendly.
Roberto is an absolute star. He is incredibly knowledgeable, professional and conducted himself with integrity throughout. He dealt with our questions well and communicated back and forth between us and his clients efficiently.
Thank you so much for helping us get our dream house. Looking forward to picking up the keys after our holiday!
We highly recommend Roberto and his team at Haart.
Shaz · 2 December 2022
Agent replied · 30 July 2023
Hi Shahnaz & Ben thank you so much for the lovely review and congratulations again on your new home which I know for sure you will love! If ever you need a friendly team of agents again then we would love to hear back from you. Best wishes for the future, Roberto haart (sales) Abbots Langley.
★★★★★ 5/5
GoogleGreat viewing. Agent was friendly but professional. Property is not going to be right for me, I need a more private space, however it is a fantastic house for someone, especially if you like to ve neighbourly..
Beverley · 13 April 2025
Agent replied · 13 April 2026
Thanks Bev! We look forward to helping you with your property search :)
★★★★★ 5/5
GoogleIve always been really impressed with HAART and the quality of service, im just in the early stages of selling my house after massive delays and Natalie Lewis has been really attentive and what impressed me the most was that even after 18 months of delays she still remembered me and remembered to check in.
Jonathan · 25 July 2024
Agent replied · 24 August 2024
Thanks Jonathan! Yes things in this business can take some time and occasionally checking in with people is really important and circumstances can change quickly. Let us know if there is anything else we can help with :)
★★★★★ 5/5
GoogleJoe from Haart Estate Agents in Abbots Langley has been amazing from day 1. He was recomended to me last minute to do a valuation by a friend. Thankfully I got him down & …
Oliver · 13 April 2025
Agent replied · 13 April 2026
Wow thanks Oli! Your sale was an excellent example of when a seller is really onboard in preparing their property the right way, being super responsive when queries came in and using some of our halo services (like the solicitors) to keep … More
★★★★★ 5/5
GoogleJoe was so helpful and informative when I phoned up to enquire about viewing a property.
I am very excited to view the property on Saturday and see if this could be the …
Georgia · 13 April 2025
Agent replied · 9 December 2024
:) Thanks Georgia! Yes let's see how we get on this Saturday - Fingers crossed!
★★★★★ 1/5
GoogleVery disappointed.
My allocated parking space is always taken by another car, and I cannot park my own car. Management cannot provide documents to prove it is my space. I am now thinking to call the police, which is unacceptable for a resident.
Second problem: the remote fob does not work. This issue is not fixed for months. I cannot open the barrier, so I can’t even receive deliveries to my flat. Very poor communication and no real solutions.
Yevhen, 19 Pinnacle House
Yev · 13 March 2026
★★★★★ 1/5
GoogleUnfortunately the house we put down an offer for has fallen through but we felt there was no empathy for the situation from Emefa and therefore will most likely not be going with the agency again.
Whilst we appreciate things happen we expected a little care in our case but i guess for estate agents its a simple case of whether they will receive there commission or not.
Nita · 13 September 2025
Agent replied · 24 August 2024
*Updated 30/7/24*
Nita - it is disappointing that you felt the need to adjust your initially positive review after our seller withdrew from the transaction due to serious health complications.
I have listened back to the phone call where Em had to inform you of this sad news and am satisfied that this was handled as carefully as possible.
We have taken on board your feedback that, should another suitable property become available, we should not bring it to your attention.
*Original review response*
Thanks Nita!
★★★★★ 5/5
GoogleI am so grateful to Roberto Argenio at Abbots Langley Haart branch, he worked extensively hard selling my house. Roberto was very supportive and positive throughout the complicated sale, I don’t think I would have survived without his kindness and especially his professional guidance. Roberto and his team always kept me fully up to date with the progress of the sale, reducing my stress level with their reassuring communication. Thank you!
Tapio · 1 May 2023
Agent replied · 30 July 2023
Hi Tapio & Anna. Thank you for taking time to leave such a lovely review. I know the journey was a long one but we got there in the end! Your buyers can't wait to move in and I know they will love living there as much as you did. Take good care in Finland, best wishes Roberto at haart (sales) Abbots Langley.
★★★★★ 5/5
GoogleHaarts Estate Agents Abbots Langley are the best I’ve ever dealt with: professional, efficient and extremely helpful. Rob is an outstanding manager who has facilitated the smooth sale of my property. Hannah is also an extremely effective agent. They are both wholly committed to giving their clients a first rate service. I cannot recommend them highly enough; they are head and shoulders above the local competition. Thanks, Rob and Hannah. :)
Jane · 25 March 2023
Agent replied · 24 March 2024
Hello Jane. So lovely to read your review following a well earned Christmas break with my family. I hope you had a lovely Christmas and I look forward to helping you find your dream home in the coming months. Door is always open if you are passing, maybe for a cuppa! Have a lovely New Year, best wishes. Roberto at haart (sales) Abbots Langley.
★★★★★ 5/5
GoogleThe team, especially our contact Hannah Murphy, have been superb, throughout our property sale. We have found Hannah tenacious in pursuit of prospects and communicative, keeping us up to date with all developments along the way. Hannah is a friendly contact, who has been brilliant through what could have been a very stressful time. We wholeheartedly appreciate all that Hannah has done for us and wish her a successful future.
Sheila · 1 April 2023
Agent replied · 30 July 2023
Hello Mrs Barrett. Thank you for leaving a review - it is much appreciated and good to know Hannah is doing a great job! Best wishes, Roberto at haart (sales) Abbots Langley.
★★★★★ 5/5
GoogleEmefa has been a great help to me in my journey as a first-time buyer. She is super responsive, helpful with my searches and assists me in organising visits to be as productive as possible. I’m excited to continue working with her and hopefully find my dream property! Thanks so much Em :)
Sandeep · 20 April 2024
Agent replied · 19 June 2024
Thank you so much for the glowing review Sandeep!!
★★★★★ 5/5
GoogleI would like to express my appreciation for Denzil Gayle of Haart Abbots Langley on how he presented himself on a house viewing and his support through my process of trying to find a property.
As I said to Denzil Gayle after I first met him, if everyone in the world was like you the world be a better place. I highly recommend Denzil and look forward to finding a property very soon with him.
Sean · 30 July 2022
Agent replied · 30 July 2023
Hi Sean. Thank you for your five star review and such great feedback. Denzil is a real asset to my team and we all strive to deliver our customers with a great experience. Look forward to helping you find a home soon. Best wishes Roberto at haart (sales) Abbots Langley.
★★★★★ 5/5
GoogleHaarts Estate Agents Abbots Langley are the best I’ve ever dealt with: professional, efficient and extremely helpful. Rob is an outstanding manager who has facilitated the smooth sale of my property. Hannah is also an extremely effective agent. They are both wholly committed to giving their clients a first rate service. I cannot recommend them highly enough; they are head and shoulders above the local competition. Thanks, Rob and Hannah. :)
J · 1 January 2023
Agent replied · 30 July 2023
Hello Jane. So lovely to read your review following a well earned Christmas break with my family. I hope you had a lovely Christmas and I look forward to helping you find your dream home in the coming months. Door is always open if you are passing, maybe for a cuppa! Have a lovely New Year, best wishes. Roberto at haart (sales) Abbots Langley.
★★★★★ 5/5
GoogleHaart estate agents have been amazing with the sale of our property so far. There has been some bumps along the way but they have been very dedicated ensuring that we get the right buyers.
Hannah has been very professional and supportive. She kept us up to date regularly and always checked with before making any decisions.
It’s been an absolute pleasure going through this process with Hannah.
Ose · 1 April 2023
Agent replied · 30 July 2023
Hi Ose. Thank you for taking time to write a review. I know how busy you and Joseph can be so it is appreciated. We are looking forward to getting you moved into your next home very soon!. Best wishes, Roberto at haart (sales) Abbots Langley.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.