Every review we hold for the 140 Upper Lisburn Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTMC Estate Agents, with Kelly as our estate agent and Mary as our mortgage advisor, were an absolute dream to work with. From start to finish, every query was handled with genuine care and impressive speed. Both Kelly and Mary were friendly, approachable, and proactive, making the whole buying process so much less stressful. In fact, I must be one of the only buyers who felt sad when the process ended because I enjoyed working with them so much! I couldn’t recommend TMC, Kelly, and Mary highly enough, they turned what could have been a daunting experience into a smooth and positive journey.
Lauren · 9 August 2025
★★★★★ 5/5
GoogleKelly and team were awesome so helpful so willing to attend to any and every detail. Felt.like Kelly held my hand through tenant leaving to helping me.tp organise removal of bits. Great communication between herself me and p gallen solicitors so was able to get all done within 4-6 weeks. Thanks a million. Highly recommended
Shelina · 13 July 2025
★★★★★ 1/5
GoogleMy experience with this estate agents has been terrible. They use people to bid up houses by tens of thousands of pounds to have deals closed without any communication. Our dealings with them never felt sincere and Kelly was extremely unprofessional by not returning our calls or keeping us updated. Unfortunately a lot of properties in the area we want to buy are listed with this estate agents but hopefully we will never have to deal with them again!
Alannah · 24 March 2024
★★★★★ 5/5
GoogleDelighted with the service provided from Tony and the team at TMC in selling my property. Special mention to Kelly, who was great to deal with, in the overall process.
Chris · 29 April 2025
★★★★★ 5/5
GoogleI've been a tenant of TMC for the last 6 years and I geniunely couldn't fault them! They were always professional and tried their best to always sort out any issues we had. Special mention to Paul who looked after us over the last few years, he was fantastic!
Nick · 24 March 2024
★★★★★ 1/5
GoogleNot professional at all! They asked me for a refund for cleanings but when I took the apartment a year earlier I found it in a terrible state and they sent someone who put the curtains up and the same man pretended to clean the oven (that was their meaning of cleaning)! Agents were unable to solve problems such as broken mirrors, unstable table or mold in my bedroom, which brought me to have respiratory problems during the night. Inspections were absolutely useless in my point of view as the issues were always the same but I ended up solving them by myself
Michele · 29 August 2018
★★★★★ 1/5
GoogleI never share any info about anything but I felt like have to share this one......just to warn anyon who is using TMC ....please please consider your other options going forward with this company....not only I was messed about for 5 months prior to my new deal but also at the end they blamed me for their mistakes. ..really long story..
Beata · 25 October 2024
★★★★★ 1/5
GoogleThis estate agent is worst estate agent I ever came across! They're extremely unprofessional, rude and demanding!
I'd stay away from them at any cost because dealing with them is an absolute nightmare!
Do yourself a favour and find another estate agent, I truly believe the overlay positive reviews here are fake and posted by these estate agency so don't be fooled by them!NegativeResponsiveness, Quality, Professionalism, Value
Mo · 28 August 2021
Agent replied · 27 August 2024
Thank you for your feedback. We are obviously disappointed that you are dissatisfied with your recent experience. If you wish to email us on enquiries@tmcestateagents.com we would be happy to discuss
★★★★★ 1/5
GoogleJoke of a company - Kelly was extremely unprofessional, couldn’t even keep to the same lie.
Captain · 28 May 2024
★★★★★ 2/5
GoogleI applied for a private rental and was told I'd hear one way or the other if I got the house but I never got an email, text or phone call to say unfortunately I didn't get it. I had phoned and staff where friendly and had said the landlord …
Bazm511 · 16 April 2024
★★★★★ 1/5
GoogleI have a rental property next door to me C/o TMC Finaghy Branch. I have had several phone calls to TMC over a period of time regarding a nuisance neighbors ( son screaming playing play station game day & night ).
Today after working an 11hr night shift, and unable to sleep with the screaming, I rang TMC, and had a telephone conversation with the property manager who refused to give me his surname.
Totally unhelpful, and not in the least bit interested and said he had never heard of any of my complaints. I was told by him to record noise disturbance over a few days, and take down for him to hear. I am totally disgusted,and if I knew his manager I would report him.
Lorri · 29 August 2019
★★★★★ 1/5
GoogleTime wasters, had me waiting over a week to arrange to view a property. Then phoned today to book in as I got a voicemail from them. To be told he was refusing to let me view the property as I am planning to go coownership. Tried lying as well saying that coownership wouldnt allow me to buy the property. Despite knowing better, once I brought this to his attention he changed the story and said the house was a mess and was unsaleable. Would give them minus ratings if possible.
Chris · 29 August 2018
★★★★★ 5/5
GoogleA lot of negative reviews on here but honestly my experience with TMC a few years back was perfect. Tony looked after us from the minute we walked in his door until the day we moved into our house. I would definitely use TMC again
Barry · 29 August 2019
Agent replied · 27 August 2024
Hi Barry
Thank you so much for your 5* rating. We really appreciate your feedback
Thanks again
TMC
★★★★★ 5/5
GoogleExtremely helpful, thank you Kelly
D · 16 April 2023
★★★★★ 5/5
GoogleA very helpful estate agent who has helped us enormously over the year with our rental property. They also offer mortgage and insurance advice as well as their normal sales of houses in various areas
Pearl · 29 August 2019
Agent replied · 27 August 2024
Hi Pearl
Thank you so much for your 5* rating. We really appreciate your feedback
Thanks again
TMC
★★★★★ 5/5
GoogleWonderful to work with. Out of all the estate agents we have conversed with, TMC are the only ones who stayed on top of all queries and treated us with respect.
Jason · 29 August 2019
Agent replied · 27 August 2024
Hi Jason
Thank you so much for your 5* rating. We really appreciate your feedback
Thanks again
TMC
★★★★★ 5/5
GoogleNicest of all the estate agents to talk to. They listened to my blabbering and are the only ones who are actually trying to help. Bless them.
Rabi · 16 April 2024
★★★★★ 1/5
GoogleNot a professional service, only think about them self to make money, not for customer, they trap the customer and get money.NegativeQuality
Shanta · 28 August 2021
Agent replied · 27 August 2024
Thank you for your feedback. We are obviously disappointed that you are dissatisfied with your recent experience. If you wish to email us on enquiries@tmcestateagents.com we would be happy to discuss
Thanks
★★★★★ 5/5
GoogleI bought my new home from TMC and the staff were wonderful! Highly recommend them if you are on the move!PositiveResponsiveness, Quality
Sarah · 28 August 2021
Agent replied · 27 August 2024
Hi Sarah
Thank you for your kind feedback. We were delighted to help you find your new home and hope you are settling in well
Thanks again
TMC
★★★★★ 5/5
GoogleKelly at TMC is amazing. She provided an informative service and reassurance at every stage. Thankyou for all your help Kelly.
Caroline · 24 March 2024
★★★★★ 5/5
GoogleExcellent rental agency. We use their services for finding tenants and also for managing throughout the year.
I highly recommend.
S · 24 March 2024
★★★★★ 5/5
GoogleBought our house with help from Kelly and Mary and the experience was very smooth compared to a lot of other people's horror stories elsewhere would definitely recommend them
N · 16 April 2023
★★★★★ 1/5
GoogleShambolic, cowboys, sham, avoid at all costs
FinlayMufc · 28 August 2021
Agent replied · 27 August 2024
Hi
Thank you for your feedback. We are obviously disappointed that our service did not meet your expectations. If you would like to give some more detailed feedback, please email us at enquiries@tmcestateagents.com
Thanks again
TMC
★★★★★ 5/5
GoogleExcellent friendly professional Reliable service
George · 24 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.